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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Highly recommend. I ordered the power hold define leggings and I love them! The fabric is thick and does what the description says hold everything in and doesn't move or roll down when I squat.
When I first joined Fabletics about 5-6 years ago, I was impressed. Items were in stock, orders came fairly quickly, customer service was good. Since they have grown, all of the above have decreased substantially. While I like the quality of most products, I hesitate to order from them. Many times, a particular item will have extremely limited availability in my size and preferred color. Delivery time is terrible. Customer service is less than impressive.
Hello Kim,
Thank you for writing a review! We value your feedback on product availability and shipping time frame and would like to address your concern. Our Member Services Team will reach out to you right away.
Best,
Allison
Beautiful designs and l love the fabrics.
Also the prices are so affordable.
Well done, l am your long term customer!
Hello Shahrzad,
We are glad that everything worked out for you. We, here at Fabletics do our best to provide great products and services to our customers. We appreciate your feedback and would like to assure you that we will strive to improve our customer's satisfaction.
Best,
Allison
There's no experience like the fab-fam. I've tried so many different brands & fabletics has quickly became my all time favorite. Great quality, best prices & can always skip the month. Never had an issue with their super fast customer service. Packages arrive through USPS & will never go missing. Love their monthly VIP sales, I just can't get enough
Hello Janeth,
We're thrilled to hear you had a positive shopping experience with us! We make every effort to provide great products and services! Have a wonderful day!
Best,
Allison
I do CrossFit and am a CF coach, so basically live in gym clothes. I only wear Fabletics because no other brand has given the same fit or quality.
Hello Amber,
Amazing feedback on product fit and quality! It was really a pleasure doing business with you. Thank you for choosing Fabletics! We hope you will always have a great experience with us in the future!
Best,
Allison
Very good although i did not appreciate the price increase. It has deterred me from subscribing for most months
Hello Peter,
Thank you for providing feedback about your experience with the price we offer! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
The site was very easy to navigate, and I really liked how you could search for specific designs of leggings based on length and hold. The leggings I purchased were true to size, and very comfortable! I have already been telling all my friends about them, and some have looked into getting their own Fabletics clothes as well.
Hello Allison,
We're delighted to hear that you enjoyed your shopping experience with us! We are always looking for new ways to provide great products and services that will meet the needs of our members, including yours. Have a wonderful day!
Best,
Allison
Smooth and easy shopping experience
Very helpful sales person
Hello Marit,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied with the services we offer! Hope to hear more from you in the future!
Best,
Allison
The first one I liked a lot. Clothes design, materials were really good. But second time I received the wrong pants and material was different from discription, the color was faded so, I canceled my subscription.
Hello Namuun,
Thank you for the feedback about your experience with the products you received from Fabletics. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
That random membership is horrible. You guys start charging me prematurely.
Hello Charles,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership. Our Member Services Team will contact you right away.
Best,
Allison
Friend of mine told me about this shorts. I went online and purchased about 4 pair. I have to say the quality and comfort if great. But my friend few days later said, oh, call them up and opt out of the monthly charges. He said automatically (which they don't come out and tell you unless it's in the fine print) they charge your credit card each month about $50. What?! So i called and asked about that and customer service said yea we do. Well thanks for telling me! If my friend didn't tell me that or go through same experience then i would have been screwed $50 a month!
Hello Nick,
Thank you for sharing your experience with the VIP membership. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Overall I like fabletics but sometimes the fit can be weird. I often find the waist is tighter but the hips and butt are roomy. Some of the materials do not stay put when you're working out and I'm constantly having to adjust them. My favorite is the powerhold because it stays in place and has the best fit. They are made well. I've never had any pilling or loose seems.
Hello Michele,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product sizing. Our Member Services Team will reach out to you right away.
Best,
Allison
Love your merchandise, love the sales. However, almost always impossible to find my husband's size in clothes that match each other or are in coordinating colors. Especially if an item is on sale. Thinking about discontinuing membership because of that.
Hello Sue,
Thank you for taking the time to let us know about your thoughts on product availability and membership. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Allison
My sons like the clothes or I wouldn't be a customer. The womens things are mediocre imo. Shipping takes FOREVER. Exchanges are easy, but again, take forever. I don't recommend, it's a pain to skip the month or be charged. The "credit" isn't worth the $$ when they discount so much. My call to them was intercepted twice - I don't know how that even happens! But went to a scammer trying to get my cc #.
Hello Denise,
Thank you for bringing this to our attention. Your feedback about the membership and products we offer will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Would like it if my daughter can also have an account and use my card but it seems a bit strict with that stuff
Hello Patricia,
Thank you for writing a review! We value your feedback on the membership and would like to address your concern. Our Member Services Team will reach out to you right away.
Best,
Allison
Poor quality and overpriced. I've gotten better athletic gear at Walmart!
Hello Michelle,
Thank you for providing feedback about your experience with the product quality and prices. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
I love the looks and quality of the clothes. They look great and feel great when I'm working out or just out chilling.
Hello Norman,
Thank you for trusting us to be your source for top-quality items and unique styles. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.
Best,
Allison
My experiences have been very positive. I don't always find the right fit on the first try which is the only downside I've experienced with the clothing line.
Hello Snyder,
Thank you for the feedback about your experience with the products you received from us. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
Cool and stylish pants. I wish they were less expensive. $90 for a polyester material is way too expansive, but they fell great and look great.
Hello Kourosh,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the prices we offer. Our Member Services Team will contact you right away.
Best,
Allison
Best workout clothes ever, no problem with ordering from there fast shipping very pleased overall
Hello Justin,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and the services we offer. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Allison
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ambar,
Thank you so much for sharing your feedback regarding our products. We're glad you love your legging. We always strive to provide our members with the best quality. Have a great day!
Best,
Allison