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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I'm petite and can't always order short leggings but I'm otherwise please with all my purchases!
I like the different colors to choose from and they fit very good and are comfortable
Hello Bernice,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I heard great things about Fabletics maternity leggings, so I ordered 2 pairs. They were too small and I tried to exchange them for a larger size. They didn't carry them in store (fairly typical), but even the online store was sold out for months, and I eventually gave up and just got a refund. The refund process was pretty simple though.
Hello Keren,
We regretfully note that we received your feedback regarding the selections we have. Please be assured that we will make every effort to ensure that this will be resolved. We'll send you a private message as soon as possible to start the resolution process. Thanks!
Best,
Lia
Great service. Didn't like clothes. Pants made too much of swishing sound when walking. Other pants were not comfortable
Hello Charles,
We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I order 3 pairs of pants and they seem to be good quality and feel nice, but the only problem is they never have the size I need. I ended up sending them all back and when I look for the correct size they are always out, so I canceled my subscription.
Hello Christine,
We appreciate the feedback you shared regarding the selections we have. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I had an error completing the order, I tried calling and after nearly an hour wait I was told by the rep to visit the store to complete the purchase.
Needless to say, I didn't have a pleasant experience and will be most likely canceling next month.
Pants advertised as best fit for seniors, not true, have to physically return product to store at MOA, club purchase plan very aggressive and next to impossible to get out of within loosing money and time. Worst ever experience. Not recommended.
Hello Barbara,
We value the comments you made about our products. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Y'all goated. I like the clothes and the deals. I be filling swole asf in the shirts and jackets. Overall good gym stuff. Share this at your will <3
Hello Malachi,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Everything I ordered is very well made and fit well. Good value for the money.
Hello Jennifer,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
10/10 product. Great threads for an amazing price. Can't wait for restock on some products!
Hello Javier,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Love everything I received. Waiting for shorts to be out that are long shorts like nine inches in bright colors.
Hello Noreen,
We appreciate the feedback you shared regarding the selections we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Have had nothing but good experiences with Fabletics, from service to quality of products. The only negative I can think of is that sometimes certain products run a little to the large side (ie sweatshirts), so I have to remember to order a size smaller. Once I figured out the system, however, the sizing is very consistent.
Hello Lynn,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The bottoms fit great, but the tops do not fit me well. I tried a smaller and larger size, but neither works well for me shape. Great quality products overall!
Hello Ayodele,
We value the comments you made about the sizes of our items. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
It seems as if the stylists have changed. The patterns on some of the designs are either plain color or animal print. Something different would be a nice change. And the light colors are not good for me for they type of workouts I do.
Hello Cris,
We appreciate the feedback you shared regarding the designs of our products. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
So, the monthly membership is essentially nonsense. They give the actual retail price of each item, most of which are valued at less than the cost of the membership, then you still have to pay S&H and taxes and fees. So basically, you end up paying waaaay more if you have the membership. For example, If an item is valued, by their own admission, at $40, you will pay $60 for the monthly membership itself + a total of $10 for S&H & T&F. So a $40 pair of leggings will end up costing $70. And no, you do not get that money back in the form of a credit or adjustment or anything like that. HOW DOES THAT MAKE SENSE? I tried this for about a year, thinking that maybe something will magically make this all make sense but then I finally realized, oh wait, the "special offers/perks" are so unbelievably NOT WORTH IT, the membership is a marketing tool they hope people will sign up for and forget about and that the only thing that really makes sense is to just not do it anymore. The lack of availability is another bone I could pick clean but it seems like that is part of the supposed allure. Not for me, but I get it. The only pro is that, for the most part, they are made well. I would say they are on par w/ Lulu. However, I think they need to decide who their target audience really is. Are you a discount brand catering to the every woman? In which case you need to do away with the exclusivity and lower the price point. Or are you an exclusive brand that will make up for the extravagant price with the social credit that is sure to follow. In which case you need to stop advertising so much ($24 for 2 pair?!?!) and build in real I've-GOT-to-have-it-right-now type perks, only for those in the know. Right now, it seems like they are attempting to cater to both. Which is not working. Which is why I am out.
Hello Marisah,
We regretfully note that we received your feedback regarding member credit usage and the selections we have. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
Second try on these leggings. Sizing is not true to size. Runs big IMHO. Very disappointed
Hello Jenna,
We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
It is literally doing this across all devices. What the bell is going on? I'm going to block all card payments going to you because I can no longer suspend monthly member credits.
I got an error when visiting www.fabletics.com/.
Error code: 1020
Ray ID: 7b2aac277a0b462c
Country: US
Data center: dfw07
IP: 132.147.145.166
Timestamp: 2023-04-04 15:44:24 UTC
Hello Michael,
We value the comments you made about our user interface. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I do not appreciate getting charged monthly for nothing and no i do not want a member credit and be forced to purchase something. I actually really like the leggings but don't force people to stay especially when you don't need to! Let your A+ product be the guiding force!
Hello Ameigh,
We regretfully note that we received your feedback regarding the VIP membership. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
It's been a while and still haven't receive my order
Hello Alejandro,
It is with great regret that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
The staff were friendly and helpful as I made an exchange for the correct size.
Hello Kim,
We appreciate your positive comments about our Member Services Team. You should only receive the greatest services. We hope you will always have a great experience with us in the future! Have an awesome one!
Best,
Lia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Pat,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia