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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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The reason I decided to join fabletics was entirely for affordable well made scrubs. Unfortunately they always seem to be out of the colors I need and have limited availability in my size.
Always receive product in very good condition, and as stated when I check out!
Hello Francienna,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you're satisfied with the products we provide for our members. Hope to hear more from you in the future!
Best,
Allison
The initial advertising to hook you is very misleading and they charge you a fortune once signed up. Two pairs of shorts for $20 is the hook, then when you send one back after it doesn't fit, and want to replace it with the same as the other pair, they give you your $10 credit and then they want to charge you $69 for the replacement pair. The clothes are nice, but the marketing is set up to bait you in and then gouge you. Not my style Fabletics!
Hello Doug,
Thank you for taking the time to leave a review about the VIP membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
I have love this products since i became a member. I love the scrubs line even more. Im hoping maybe next time leggings for plus size will have something to hold it in better and not rolled down
Hello Fides,
Thank you for writing a review! We value your feedback on the products you received from us. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison
Ordered eight pairs of underwear and three of them had holes in them within two weeks
Hello Marc,
Thank you for bringing this to our attention. Your feedback about the items you got from us will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
The store manager was the best. Expertise in all things
Hello Jonathan,
It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!
Best,
Allison
Did not realize it was a subscription. However I feel I got what I paid for. Just don't buy that much clothes
Hello Dave,
Thank you for taking the time to let us know about your thoughts on the membership. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Allison
I absolutely love these shorts. So comfortable. Easy to clean. Great construction. Got them at terrific price but the monthly membership is too much money for me and I do not buy clothes on a regular basis.
Hello Christopher,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the VIP membership. Our Member Services Team will reach out to you right away.
Best,
Allison
The first time I ordered, everything went smoothly, I received a great deal on my scrub set, and they shipped/arrived in a very timely manner. The scrubs themselves did run small, but I was able to start an exchange for the same set in a different size without any difficulties. They are now my favorites and I just ordered a second pair in a different color for my other job. Will probably end up buying a third at some point.
Hello Alana,
Thank you so much for sharing your feedback regarding your order. We're glad you are happy with the items. We always strive to provide our members with the best products. Have a wonderful day!
Best,
Allison
I placed an order after joining, it said it shipped, then later I was alerted that the entire order was cancelled. I never received the items. I also joined because I read good things about the maternity items, and now there's very little stock and nothing in my size.
Hello Elicia,
Thank you for sharing your experience with your purchase. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Select was poor and 90% of what I wanted was out of stock. Specials that came through email never seemed to have working links.
Additional fees added on at check out did not impress
I will say quality was decent so that is a +
Hello Laura,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with product availability and additional charges. Our Member Services Team will contact you right away.
Best,
Allison
Ordered scrubs. They are very small so size up. I wear a medium usually. But, ordered an XL so I could wear other shirts and layer. I have a big chest, XL barely fit over my shoulders. The material is cheap. And too light. It gets cold in Dr offices and emergency centers. And they screwed up the embroidery. I donated all of the pairs I bought.
Hello Jessica,
Thank you for taking the time to leave a review about the products you received from us. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
Love the products but the auto ship is awful, I cancelled a month still got charged and to try to close account you basically have to beg. Was a member, closed due to above reason, decided to come back and it's already happened again just 3 months in. I'll be closing account again.
Hello Cathy,
Thank you for providing feedback about your experience with the membership. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
Over half the items I bought over the 3 years I paid for Fabletics are either donated or falling apart and soon to be in the trash.
It got to the point for me where the styles were shifting away from what I was interested in, but I was still getting charged due to the T&Cs of the subscription. You have a short window to pause billing during the time of month thats most stressful, so I'd often forget and end up buying something just to feel like it wasn't a waste of money.
At the end of the day there are just better quality athleisure brands out there for the same cost without the pressure and hassle of a subscription.
Hello Jess,
Thank you for writing a review! We value your feedback on the VIP membership and product quality. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison
Scrub jogger pants came with holes in the pocket. Which defeats the purpose since as a nurse pockets come in handy when carrying supplies to patient rooms
Hello Emily,
Thank you for bringing this to our attention. Your feedback about the item you ordered will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I have never received any bad or faulty products, and I've always received the exact product with fast shipping.
Hello Diana,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you're satisfied with the products and services we provide for our members. Hope to hear more from you in the future!
Best,
Allison
Perfect fit and satisfied with my purchase. Will be buying more very soon
Hello Gilbert,
We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
I tried shipping these items to a military base, the address popped up and my order went through, a month later I have to call because they got sent back. To be told they didn't ship there. One of the items was out of stock by the time this was all figured out. So I got a refund for the item, which isn't even enough to pay for anything on the site.
Hello Kami,
Thank you for bringing this to our attention. Your feedback about your purchase will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
The new VIP membership deals are great but then it got too expensive for existing members. We get tons of emails about the deals but none apply to existing members. Over priced for that it is.
Hello John,
Thank you for writing a review! We value your feedback on the deals and prices we offer. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison
The clothing is always amazing and high quality. The shipping is lacking and often takes over a week
Hello Donald,
Thank you for providing feedback about your experience with the shipping timeframe. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Constance,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with product availability. Our Member Services Team will contact you right away.
Best,
Allison