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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I LOVE Fabletics leggings. However, I was never able to order any because they were always sold out of everything in my size. I was a Fabletics VIP for several years and they only had what I liked in my size a couple times. I ended up finding another brand that I liked just as much that has what I need in stock.
They lock your credit card in and won't let you delete it and if you forget to go cancel the "membership" between the 1st and 5th of the month you're automatically charged $60.
I did not sign up for it in the first place and suddenly saw a $60 charge. Makes no sense
Hello Ben,
We regretfully note that we received your feedback regarding the VIP program. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
You can't buy from a regular storefront site, must join their club. First item is super cheap, the remainder are full price (or whatever current promotion is). Joining the club is a $60 monthly membership, for which you get 1 item of clothing, most of which are valued at less than $60. I HATE the membership portion.
But I LOVE the pants. I have three pairs of The Only Pant and love them. I wish that their colors were more suited for a professional workplace (4 out of 14 are suitable IMO).
Hello Christopher,
It is with great regret that we received your feedback regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I like quality of the product, although I'd love more adjustable strap sports bras and I thought there would be a lot more "outfit" or bundle options and athliesure outfits. I probably will start looking elsewhere for outfits as the subscription doesn't seem worth it.
Hello Amanda,
We appreciate the feedback you shared regarding the selections we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Hello Kate,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
The things I boughted does not fited was very dislike and the way you treated to me was not good… then I boughted againg and several days later you cancelled mynorder without not reason… So I want to quit my membership with you
The website was easy to use. I was personally not a fan of the membership aspect of the buying experience and didn't find the monthly fee to be worth it
Hello Andrew,
We appreciate the feedback you shared regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Fits well all over, love the color. Doesn't shrink.
Hello De’Ette,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I love the products & how quick shipping is! I do feel as though things are a little pricey & continue to rise.
Hello Felicia,
We appreciate the feedback you shared regarding the prices that we have. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
So small the Medium is like an xsmall. Not a fan of the material feels cheap and the measurements arent correct.
Hello Angelique,
We are sorry to hear that you were not satisfied with the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I have loved every single piece of clothing. I love the feeling of the material it's one of a kind. The shape that the leggings give you it's just awesome and perfect. Also the vibrant colors and the patterns are so unique. Thanks
Hello Karla,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
Overall nice quality clothing but the sizes are a little small with some shirt sizes.
Hello James,
We appreciate the feedback you shared regarding the sizes that we have. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
The fact that you think I'm going to believe those shorts are worth 50+ dollars is an absolute joke. They are cheap material articles of clothing.
Hello Alex,
We are sorry to hear that the item that you got did not meet your expectations. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I spent a lot of money, leggings did not fit well, tops were to short, credits expired, I regret having subscribed.
Hello Amy,
We regretfully note that we received your feedback regarding the VIP program. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Best leggings I own! I just can't afford it anymore.
Hello Kristine,
Thank you for the nice words that you said about our products. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Very hard to cancel, too many emails. Points system is useless, vip is expensive.given sale offerings. Never going back
Hello Clarisa,
It is with great regret that we received your feedback regarding the VIP program. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I'm a fitness instructor and I pretty much live in workout clothes. The quality and fit of my Fabletics outfits is as good as the very expensive brands. I love the affordability of the clothes.
Hello Dee,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
My adult daughter has Down syndrome. Her body type is atypical compared to most people. It can be a struggle to find clothing that fits, stays in place, and holds up, especially when it comes to leggings and workout clothes. This order I made was rather large—I figured if it was going to work for her, it would be smart to take advantage of the huge discount offered with first time orders. I'm so glad I did! The clothing conforms beautifully to her shape. There is no slippage. The coverage is flattering, even for her size 3X. The quality of the fabric is fantastic! She looks absolutely adorable in the fun styles and prints that match her diva-esque personality and charm. THANK YOU, Fabletics—your clothing has my special daughter looking and feeling AMAZING!
Hello DJ,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I don't like having to remember to sign in and skip the month every month. Also as I have told them I could do a better job of designing some of these outfits, as many of them don't seem to flow together well.
Hello Kathleen,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the membership and products you got from us. Our Member Services Team will reach out to you right away.
Best,
Allison
I've had great experiences, but lately I've had a lot of issues that seem too frequent to be accidents. I'll return an item and, while I'll get a confirmation email from USPS, the credits never show up on my account. Most recently I returned an item and the website said I'd receive the full value $79 as a credit to my account. I printed out the shipping label and mailed it a couple days later. In the meantime the item went to clearance and when I actually got the credit it was for $13. I've also had multiple tech issues when trying to return items. I'm not sure what happens, but the exchange never goes through properly.
Hello Sarah,
Thank you for sharing your experience with returns. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kaylee,
We appreciate the feedback you shared regarding the selections we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia