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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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It's been really dope to have access to high quality clothing for myself and my girlfriend. She's a nurse and loves the new scrub line y'all just put out. Nothing but love for Fabletics.
The initial sign up offer has great value. However, beyond that the value is gone. The credits are near worthless when you consider the variance of cost associated to items that require credits. In a lot of cases you would pay more to buy something with a credit than the item would cost outright. There's no real incentive to keep the membership active.
Hello Tyler,
We value the comments you made about the VIP program and member credit usage. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Hello Liss,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
Bait and switch tactics with VIP program. Fine print is not clear on subscription program.
Hello Alex,
It is with great regret that we received your feedback regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
First of all I ordered 2 sets and received the wrong size in one set. Now I have to go thru the hassle of returning them. The scrubs are comfortable but not true to size and the inside seem of the legs rubbed my legs raw during a 12 hour shift. Would not purchase again
Hello Rebecca,
We are sorry to hear that the item you got did not meet your expectations. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I've been a member for almost a year! New offerings, fresh takes, good durable clothing.
Hello Ana,
What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in Fabletics! Hope to hear more from you in the future!
Best,
Lia
Love the experience of it all. Seamless to buy and ship! Loved the clothes selection.
Hello Claudette,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The sports bras are truthfully the best out there, so comfortable and supportive at all levels. The leggings are equally fantastic, little to no sliding down the waist! I do wish there was a larger catalog of items to pick from but paired with Yitty, the options are great.
Hello Barbara,
We appreciate the feedback you shared regarding the options we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Everything I ordered are amazing! The quality and styles are good and prices are reasonable during sale. I own so much Fabletics now from yoga pants, to backpacks to winter coats that I had to cancel my subscription for now. But I just might go check out what's new, in...be right back! :)
Hello Ces,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Hello Dan,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
I've had 4-5 orders. All products arrived in perfect condition and superior quality. Many complements on the golf course and the yoga studio. Just wish the shipping was faster.
Hello Johnny,
We appreciate the feedback you shared regarding our shipping policy. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Fabletics was unable to deliver my order to my address on two consecutive occasions, their customer service team then began to blame me saying that I did in fact receive the order. A lot of $ wasted for their inability to do their job.
Hello John,
We regretfully note that we received your feedback regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I loved the quality of Fabletics when I started buying it a few years ago. Now none of the bras fit at all. Very rarely do I get an order that fits properly like it's not made in China and cheap. I am planning on discontinuing my membership at this point. Disappointed but there are a lot of other nice workout clothes out there that fit much better.
Hello Sammy,
We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Hello Josh,
It is with great regret that we received your feedback regarding the VIP program. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I just wanted to buy some cool clothes, not pay someone to allow me to buy cool clothes.
Hello Aaron,
We appreciate the feedback you shared regarding the VIP program. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
Honestly for the quality of the product prices are pretty nice
Hello Jonathan,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I own many pairs of leggings and clothing from Fabletics and will buy more in the future. But I will not stay a VIP member because of the $50 per month auto fee. Fabletics only gives the customer just 5 days to skip and I've missed in the past. It won't happen again since I will not remain a VIP.
Hello Karla,
We value the comments you made about the VIP program. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Great product and great customer experience! Everyone at the store was super helpful
Hello Erick,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
I left because I had to return a piece because it fell apart in the wash. The quality of fabric on the pieces I kept were thin and the sewing comes apart easily. Most worrisome is that when I chose a set that was $39.95 or one member credit, upon checkout the price was 59 and shipping was $8 unless I bought just one more overpriced item to receive free shipping. I haven't even used my last credit because I refuse to give anymore money to Fable-letics.
Hello Jaimee,
We value the comments you made about the items we have and member credit usage. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Robert,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia