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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Love the fits, however sometimes I feel like the selections lacks variety. I also would like to see more matching sets.
Placed an order for several items after joining VIP club, but quickly cancelled when I discovered EVERYTHING I ordered was made in communist China. Why would any one have anything made in china except fortune cookies?!? China is the world's largest polluter, they steal technology from the rest of the world, has an evil human rights record, still supports wholesale slavery, poisons the world with fentanyl in partnership the the Mexican Cartels, has invaded our universities with spies who infiltrate communism and anti-American propaganda, and operatives bent on executing Marxism throughout the world, and the list goes on. And that's just the tip of the iceberg for the acts of the Multinational Crime Syndicate known as China. The remaining 99% of Chinese are good, hard-working people.
Hello Ken,
We regretfully note that we received your feedback regarding our products. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I brought a set from the yitty line and honestly it's amazing. I hope I can find it somewhere else because I never want to deal with this company again. The customer service and the shipping timelines were crap. I paid for 2-day shipping and when I contacted customer service, at the 2 day mark and it still wasn't even shipped, that's when I was told that it still wouldn't show up for 5 days. Are you kidding me? What was the point of me paying for that if it wasn't even going to show up in the time that I paid for? When I asked for a refund I was, of course, denied because still it would show up sooner. I will never buy from the site again.
Hello Heather.
We value the comments you made about our shipping time frame. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I love that they send me a reminder to skip the month for my subscription so I don't have to pay every month if I don't want to.
Hello Beth,
Thank you for the great feedback regarding the VIP membership! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day!
Best,
Lia
Since my subscription I have not found something worth the subscription price. Either it is unavailable or not the quality I would expect
Hello Abdullah,
We regretfully note that we received your feedback regarding the selections we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Shopping is always easy and straightforward. Returns are easy, the variety Fabletics offers is so helpful. I love having new styles to pick from each month.
Hello Christina,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
My leggings are ripping off from the stitching areas.
Hello Clara,
We regretfully note that we received your feedback regarding the items we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Relatively simple and straightforward. Package came quickly and was undamaged with all of my items inside it.
Hello Crestina,
It’s great to read your feedback about the items we have online. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
These shorts are a perfect representation of Instagram garbage. All of their money went into marketing, brand deals, and paid ads instead of product development. I'm 5'-11,196lbs and workout/run daily. These shorts are some of the worst I've ever used: the liner isn't compressive or long enough (it also tends to ride up). The shorts aren't structured enough for the cheap little zippers on the pockets - you have to hold the shorts taught to pull them. The waist band is a wide hollow tube with a shoelace in it - like the cheapest 90s drugstore swim trunks you can imagine. The liner and shorts bind up on each other due to the friction of the fabrics they used - both are too textured. It's no wonder how they are able to provide 2 pairs for $25 and still turn a profit. Especially when they're hemorrhaging money in marketing. These shorts are trash and Kevin Hart should be embarrassed.
Hello Justin,
We are sorry to hear that you were not satisfied with the item that you got. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I love the brand and have for many years. I have noticed that the online experience is getting less prompt. Slower ship times and more items out of stock. Still will purchase but bummed to see the delay in online purchases.
Hello Kacie,
We value the comments you made about our shipping time frame and the availability of our products. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Just get your stuff here instead. Fabletics is more creative and you get more for your money.
Hello Natalie,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I love the material. It's so comfortable and the fabric feels like the best quality.
I also had to return a few items that fit big. The return was easy and I got my items back fairly quickly
Hello Maria,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
I didn't understand that $60 would be AUTOMATICALLY taken from my account each month. That's ridiculous.
Hello Grace,
It is with great regret that we received your feedback regarding the VIP program. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Nothing is sized correctly from socks and shoes to athletic wear and difficult to return so just keeping and will resale or gift
Hello Jennifer,
We regretfully note that we received your feedback regarding the sizes of our products. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
The the workout clothes better than any brand I've tried
Hello Carmen,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I still love the leggings but that is about it. The rest of the styles is not flattering or stylish. The membership fees along with the new taxes has made it out of budget for my taste. I ended up paying total $68 for one pair of leggings for the month.
Hello Haley,
We value the comments you made about the selections that we have. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
Hello Dakota,
We are sorry to hear that the item you got did not meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Fabletics has such amazing products! They have amazing customer service and will make sure you are satisfied with your purchase(s). Great job Fabletics! Keep up the good work.
Hello Azy,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Poor fit and fabric
Product arrived on time
But quality suspect
Hello John,
It is with great regret that we received your feedback regarding the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I wish I could wear fabletics everyday! Whenever I have on a 2 piece I get sooooo many compliments...sometimes I'm not even working out lol
Hello Allison,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bianca,
We appreciate the feedback you shared regarding the options we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia