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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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This has been a great experience shopping with FABLETICS. I have never ordered from here before and this will not be my last time. I loved every piece I bought.
I cancelled my subscription after my first order arrived without a couple items and incorrect sizing for the yoga pants.
Hello Jillian,
Thank you for leaving feedback on the cancelation of your membership due to the missing items and incorrect sizing. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
I purchased several different styles of tops and pants from size Small to Large and not a single one fits well. Returning them is a hassle as well.
Hello Jessica,
Thank you for taking the time to leave a review about how the items fit. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
Fabletics lures you in with great "special" deals and hides that you are signing onto a monthly subscription
Hello Julie,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership. Our Member Services Team will contact you right away.
Best,
Allison
Never again cost me $120 in bs fees and charges. Do not shop here
Hello Camron,
Thank you for sharing your experience with the charges on your account. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I loved fabletics in the beginning and I still think the quality is really good. But now everything is so expensive and being a member doesn't really feel like and added benefit over time. I feel like the "deals" aren't really deals anymore and it's all just normal pricing and they scam us to think it's a deal by making the non member fee way more.
Hello Brianna,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the prices we offer. Our Member Services Team will reach out to you right away.
Best,
Allison
I love love love fabletics and buy a load of clothes from them. I especially love the one short and one jogger
Hello Christopher,
We are glad that you're satisfied with your purchase. Rest assured that we will continue providing great products at affordable prices. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
The zippered pockets are horrible. The zippers do not want to move. I have waxed them and soaped them for lubrication, but nothing. I bought 2 pair of training shorts and 2 lounge pants. Everytime I wear the shorts to the gym when I go to put my keys and phone in my pockets to I can't get the zipper up pr down, so so frustrating. Giving them to GoodWill and never will I buy again.
Hello William,
We appreciate you for taking the time to write a review about the quality of the items you got from us. We'll be happy to assist you with your concern. Our Member Services Team will contact you right away.
Best,
Allison
Not impressed. Too much compression and too hard to move in.
Hello Brittni,
Thank you for bringing this to our attention. Your feedback on product availability and how they fit will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
The Powerhold leggings definitely are my favorite. I love the thicker fabric and the high rise. I feel supported when I am running. They don't slide down and just are so comfortable. But everything is so cute and comfortable. The joggers are ridiculously soft, the sports bra are cute and comfy.
Hello Ashley,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I love Fabletics clothing and am really enjoying my new scrubs. What I don't like is that if I forget to skip a month I'm charged $59. I have somehow been charged this amount at least 7 times. I will keep buying the clothes so I don't like my money being taken from me. It's a lot of money. And often the clothes I want or things on sale are always picked over and out of stock. There have been several times that something free like slippers come with a purchase but they are all gone. It's hard to buy Christmas presents for my family due to low stock. Bottom line. I don't like being forced to purchased items because my money was taken from me. I do love the product. So as soon as I use the next two credits I need to end my VIP account. I have a feeling that won't be easy to do either. I have never had this experience with any other company.
Hello Amanda,
We appreciate you for taking the time to write a review about the VIP membership and product availability. We'll be happy to assist you with your concerns. Our Member Services Team will contact you right away.
Best,
Allison
The most comfortable and durable clothing
Love my fabletics
Hello Alicia,
We are delighted that you have been loving your shopping experience with us! We take pride in providing high-quality products to our members. Thank you for your continued support and for taking the time to share your positive feedback.
Best,
Allison
You need to join the membership level of this site for the great deals. Then if you don't want to get charged the MONTHLY membership fee, you need to "pause" your membership on the correct days of each month…which most of us will forget and get charged anyway. If you're spending like $50 on athletics wear each month it makes sense. Otherwise it's not really worth it and it's a bait and switch kind of scheme. The athletic wear is decent, but this arrangement is not for me.
Hello Alexzandra,
Thank you for bringing this to our attention. Your feedback on the membership will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
The process to only skip the month during a 5 day window is a terrible experience to start. Then the fact that you have to wait in a queue for 30+ minutes to cancel with a person (despite many states having laws requiring any subscription created online to have an online cancellation) makes this tremendously worse. Lastly the website is so slow and clunky that purchasing is a pain. Overall I hated my time with fabletics and only kept it as long as I did because cancelling it was so difficult (which I know is why it's set up this way).
Hello Amanda,
Thank you for sharing your experience online and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I got some good things from Fabletics - but variation in materials made estimating sizing an issue. I like the purelux but some leggings are less stretchy meaning they end up being too tight. This wouldn't be an issue if I was in the US and can return things I don't like or don't fit - but returns from Australia are so expensive you are essentially stuck with whatever you buy - also now the exchange rate is so unfavourable you can get similar quality items in Australia for the price.
Hello Amber,
Thank you for writing a review. We value your feedback on the return policy. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison
I had no idea that I'm paying Fabletics a monthly fee to obtain discounts on clothing. I have been trying to figure out how to get me off this so I'm not wasting $50 a month and receiving nothing but a discount to buy more clothing when I do not need anymore clothes
Hello Allen,
Thank you for sharing your experience with the membership. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
They sent an email for a sale, I go to the website and choose from the products pictured in the sale page, but apparently they are not a part of the sale. When I contacted the customer service person I was told they have no control over what goes on the website. Umm, then who does? There is a new page created for each sale, why would there be products pictured that are not included. Not all items were pictured on the page, so obviously there was some weeding out.
Hello Alyssa,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the sales we offer. Our Member Services Team will reach out to you right away.
Best,
Allison
I use this shorts for training and I love the material and the great prices..
Hello Alejandro,
We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products at reasonable prices. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
I signed up as a member and tried to "skip" a month but they still changed me and wouldn't refund me. They gave me 2 credits. When I called to cancel my membership I had to call two times because the first rep hung up when I said I wanted to cancel and not skip a few months.
Hello Erik,
We regretfully note that we received your feedback regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Great material. I love the lined shorts. I'm a tall guy (6'4) and the 7" lined short fits me really great in a fashionable way (not TOO short, but also not basketball shorts.
Hello Adam,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Evere,
It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We intend to provide remarkable service for every member!
Best,
Allison