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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I've been a member for likely a decade, have bought many many items but the last few years the styles are no longer appealing to me and disappointing. I called a few months back to cancel but didn't since I had a return pending and points so I didn't. I used to find it hard to choose with so many options i loved but now I mostly don't find even one I like. I guess I don't care for whomever is now designing's style. Also a pointer; not everyone is comfortable wearing only a sports bra to work out. My daughters and I are not. They are not and have the bodies for it and I never was even when was in amazing shape. Many are there to work, it's our special time, and don't want men staring in desire and women staring in disappointment. Love to see more tops in the bundles too.
I ordered several thong with lower tummy coverage pieces, two body suit "tummy control" & an all black jumpsuit. I am about 10 lbs over weight and got a size "S". First and foremost these things are insane to get into. I tore a run in one of the body suits with my nail. Almost, took myself out in a choke hold trying to get them on. The fabric is NOT supportive. As you'll read in many comments it just takes all of your pooch or fupa and puts it all in a circle. You'll lose an inch off your waist but everyone will see your flattened pooch. Nothing about that is cute. I have more supportive work pants that are more comfortable & make my pooch unnoticeable that I paid 10$ for at Ross. The material they use to not roll down on the insides does not work. Expect it to continuously roll down and make you feel undesirable. I forgot to skip the month & was charged so, I purchased some
Men's slacks. These are why you even got one star. My husband is a huge fan but, not for the price point we can find better elsewhere. They also, dry super weird! I'm gonna give fenty a try and hope Rihanna did her thing!
Hello Toni,
We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
My husband and son love Fabletics shorts! My son got a new style to try out and loves them!
Hello Jackie,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Since you walk in to the store you get the great customer services, everybody greet you and are available for you, they are very helpful!
Hello Griselda,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
Honestly a membership sucks. By the time you get your credit everything is sold out. However customer service is amazing. At least from my experience. I also love the product.
Hello Josh,
It is with great regret that we received your feedback regarding the selections we have. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
Ordered something then received emails that my ordered was out of stock. Ended up receiving the leggings from the outfit I ordered. Had to return the leggings and call customer service twice to get a refund.
Hello Diana,
Thank you for sharing your experience with your order being sold out and returning the other ones for a refund. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I was a member for many years. Every time new outfits were introduced, they were less and less actual workout wear. I'm at the stage in life where I can afford to buy what I want but these new "work out" pieces are just over the top. I want to work out or just wear comfortable workout clothes. These crazy colors and tight styles just aren't what a 60+ yr old wants to be seen in. I bought for my granddaughters for the last few years but they are no longer interested. I'm switching to Vuori to get better quality and more my style.
Hello Helen,
We are sorry to hear that you are not satisfied with the styles we offer. We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will reach out to you right away.
Best,
Allison
I have ordered several pants. I like the feel of the high side chinos. However in the website, it clearly states that they are wrinkle resistant. This cannot be further from the truth. Straight out of the laundry they are wrinkled. Within minutes of wearing them after a little ironing, they are wrinkled.
Also, I wish you had shirts abs jackets for tall men. And larger sizes. Like a 3xlTall.
Hello Stephen,
We appreciate you for taking the time to write a review about product quality and sizes availability. We'll be happy to assist you with your concerns. Our Member Services Team will contact you right away.
Best,
Allison
How is it that my member credit can be spent on only one item valued less than the $65 I spent for the credit, but if I cancel my subscription and restart it I can get two items for $24. That's bogus. The leggings are fantastic. I love them. The bras have never fit me well.
Hello Hannah,
Thank you for bringing this to our attention. Your feedback on how the VIP credit is used and the membership will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I have tried 4 different bras and styles and they are all cut so deep that my large breasts actually fall out the front of them. It's absurd. I like the leggings, I wish they came in thicker material in cropped length. And I would appreciate more two for one deals after becoming a member. The new member offers are great, but ultimately I do not feel the subscription is worth it.
Overall, the pieces I order are so comfortable, practical, and relatively stylish. Occasionally, however, the pieces just fit awkwardly. Normally, I avoid this by looking at LOTS of reviews before purchasing.
Hello Hannah,
Thank you for writing a review. We value your feedback on how the products fit. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison
Did NOT realize there was a quarterly $59. Charge it has been 3 weeks and still waiting for my REFUND. UNACCEPTABLE!
Hello Sarah,
Thank you for leaving feedback on your experience with the charge and a refund. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
In January, I placed my first Fabletics order. I am still waiting for that order to come. It was marked as delivered, but it was not.
I took a chance and placed a second order and it came quickly, much to my surprise.
Hello Jamie,
Thank you for taking the time to leave a review about your first order that you never received. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
I love this website and how fabletocs has it set up because everything is very easy to find and straightforward. No gimmics or tricks just pick and choose what you like and see and buy!
Hello Jeremy,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at Fabletics!
Best,
Allison
The forced subscription in and of itself is pretty annoying. More frustrating than that is the portrayal of a variety of products and designs. After signing up for the subscription, you come to find out there's just a few basic colors and hopefully your size is available in those colors. Now, I'm stuck with a subscription and a lack of desire to order much of anything. The product itself is decent and I would order more if the options were available.
Hello Eric,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership and product availability. Our Member Services Team will contact you right away.
Best,
Allison
I decided to permanently end my Fabletics membership after multiple instances of my credit card being charged without my authorization. I used my remaining credits for this order and even though I always order the same sizes, nothing fit correctly and the material was not the same as in the past.
Hello Jessica,
Thank you for sharing your experience with the membership and the product quality/sizing. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
The leggings I started buying 8 or so years ago have completely changed. Logo placement now on the leg means I don't wear them out and they are constantly out of stock. Ended up cancelling my membership after 8 years
Hello Jayla,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about product availability and the styles we offer. Our Member Services Team will reach out to you right away.
Best,
Allison
Hello Jeff,
We appreciate you for taking the time to write a review about the membership. We'll be happy to assist you with your concern. Our Member Services Team will contact you right away.
Best,
Allison
Hello Clara,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you're satisfied with the products we provide for our members. Hope to hear more from you in the future!
Best,
Allison
I like the product but don't want to give my business to a company that tricks you into buying more products. I wasn't aware that I would have to opt out every month or $50 dollars would be withdrew from my account without my permission.
Hello Justin,
Thank you for bringing this to our attention. Your feedback on membership will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Always out of stock.switched to Figs better quality and fit—great catalog for custom stitching.
Hello Craig,
Thank you for writing a review. We value your feedback on product availability. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison
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Hello Heather,
We are sorry to hear that the selections we have did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. We'll send you a private message as soon as possible to start the resolution process. Thanks!
Best,
Lia