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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Your website is not very friendly. I tried to order a pair of pants and realized after talking with someone that all I did was join your Club. You need to make it more clear on your website
How on earth I ended up "subscribed" to Fabletics is beyond me. I placed one order to try them out, and not only did the clothing not fit as expected (too big), the quality is fair, and then I was charged $50 a few weeks later for a subscription. It was a pain to get it cancelled and refunded - I had to report it as fraud with my bank.
I have been interested in ordering from Fabletics several times, but automatically being signed up for a monthly subscription was a major issue for me, so I never did. When I saw the deal for these shorts I decided to finally just do it. I am so happy with the shorts and like them, but still not happy with the subscription. I canceled the subscription after opting out of the first month, but the system is just frustrating as it is. I understand some like the subscription, but I have no need for it and it would be nice to not be forced to be signed up for paying a monthly fee for something I was not sure I was even going to like. I don't burn through clothes that often so I really don't need to order something monthly either.
I was disappointed in my experience with Fabletics because on my first order, I made a typo on my email. I inadvertantly typed in hotnail.com instead of hotmail.com. As a result, I was being charged month after month and was not receiving any e-mail notifications. I was charged for 16 months straight and did not realize it until I called the company. Needless to say, I was extremely disappointed. They were only able to re-imburse a small amount and offerred credit for the remaining charges.
We love Fabletics. The quality is great. Completely changed our wardrobe. Comfort and style.
The clothes I purchased are made of quality fabrics, constructed beautifully, and remain looking new after several times of washing.
I'll be back to purchase more for myself and as gifts to others. I highly recommend Fabletics.
It is too hard to deal with the monthly opt out function, I was away on vacation and missed the deadline then it was a nightmare to get my money back let alone try to spend what was not refundable, I would never recommend this program to friends, BTW I am still waiting for the refund I was promised. What's up with that?
Nothing is ever in stock, the website is a pain, promo codes have such a short window that you can't even use them.
Fit great, looks great, feels great. Colors are sharp. Haven't worn jeans since the day I received my order from Fabletics.
NO MEMBERSHIP EVER mentioned on ads.
Then try and HARD SELL me when I complained and cancelled.
NEVER AGAIN.
UNSUBSCRIBE!
I love my scrubs. The material, colors and style is excellent
The service was awesome, colors were what I was looking for and ther fit as always were spot on
I like the product, so why the gimmicks with subscriptions? Just let me purchase when I want to purchase.
Great utility and fit for the 3 shorts I bought. I the underwear were not great as the seams are annoying.
I love the material and the fit, plus the fabric has held up well and seems to be good quality, really loving them so far. Will be buying more
Although I liked this cute outfit, my latest purchase, I am disappointed overall with Fabletics. Every month, I find myself searching and searching for something to buy. Then I give up, because I realize "why is it so hard to find anything". I see cute outfits I'd like. But everything is out of stock in my size. I like to buy outfits and matched sets. I'll find some leggings in my size, then find that the top is out of stock. Or vice versa. Very frustrating. This is the first day they are offered in the month. It needs to be easy, or I'm not spending my money there.
They're site is almost impossible to maneuver on my phone.
I really enjoyed the whole shopping experience and loved finally finding different sizes as a petit girl (apart from the cute sets). 😍
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members