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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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Not happy!
May 15, 2024

Yoga pants just ok, then they put me on a monthly VIP program. All they did was charge me an OUTRAGEOUS FEE & it got me nothing. $59.95 for a couple of points that didn't get me anything. SCAM, don't fall for it.

Date of experience: May 5, 2024
North Carolina
1 review
0 helpful votes
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Not all made out to be
May 15, 2024

I bought the $19 for 2 shorts deal and they tried to hide the fact you have to become a VIP member and I had to cancel as soon as I made the purchase so I didn't get recurring ridiculous payments. The quality isn't all that either. The waste band is very loose and the strings are extremely long when tightening. They're even long when the waste is full loose. I also got the shortest length shorts they offer the 5" and they're still really long shorts. It's just disappointing to be so hyped up and this is what they were. I'd be even more upset if I paid the original absurd payment amount for these shorts.

Date of experience: May 5, 2024
Florida
1 review
0 helpful votes
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I have been a member for a long time but now it seems like fabletics is always having a sale and items are cheaper than my membership credit. I have 3 credits and nothing that I want it's worth the $59.99 (credit).

Date of experience: May 5, 2024
Illinois
1 review
0 helpful votes
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Highly dissatisfied
May 15, 2024

The sale wasn't explained fully. Some things were hidden in small print. I learned I canceled whatever I unintentionally signed up for.

Date of experience: May 5, 2024
Virginia
1 review
0 helpful votes
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Fabletics quality and style
May 15, 2024

I love ordering from Fabletics. The clothing quality is awesome. Fabletis is crucial is reinventing myself, and my style.

Date of experience: May 5, 2024
California
1 review
0 helpful votes
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Too many emails!
May 15, 2024

If I get so many emails from a company, it's a turn off and then I'll just start deleting them before I even read them. It's too much besides that I'm getting too many text messages and they're basically the same messages auto generated over and over again… Every day! I don't have time for it and stressful

Date of experience: May 5, 2024
Kentucky
1 review
0 helpful votes
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Customer service is amazing
May 15, 2024

First off, the customer service and ability to exchange is amazing. 4 stars because some of the products are lacking compared to previous years. Some of the fits and quality miss the mark, but they have been good about returns. I do wish when returning there was an option to return for a different style and not just color (primarily thinking about swim bottoms).

Date of experience: May 5, 2024
Florida
1 review
0 helpful votes
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Unorganized
May 15, 2024

The products are good quality. The problem seems to be mismanagement of the product and the web site. The process needs a good overhaul. The employees are very nice and helpful, however; they can only try to help customers within the faulty parameters they are given. Management should stop apologizing and hire tech people who know what they are doing.

Date of experience: May 5, 2024
Georgia
1 review
0 helpful votes
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Frustrated
May 15, 2024

Size availability is always iffy. They have been charging my old credit card number forever even though I have spoken to customer service. I was told they could not remove my old card number, makes no sense to me. Shipping is horrible. In the day of Amazon and getting packages so quickly they use a very antiquated method and it takes weeks at times to get items.

Date of experience: May 5, 2024
New York
1 review
0 helpful votes
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Quality
May 15, 2024

Great quality. Sometimes shipping takes longer than other sites

Date of experience: May 5, 2024
Florida
1 review
0 helpful votes
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No updates on package
May 15, 2024

Be prepared not knowing when your package will arrive

Date of experience: May 5, 2024
Ohio
1 review
0 helpful votes
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Great Clothing
May 15, 2024

The shorts and Tee-Shirts are phenomenal! My go to wear all the time.

Date of experience: May 5, 2024
Colorado
1 review
0 helpful votes
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I have been very happy with the leggings I have purchased, but my opinion of the company has been tarnished by nearly daily text messages about a "70-80% Off Everything Sale" or "2/$24 Leggings". When I follow the link there is no such sale. I'm now hesitant to buy anything more in case there will truly be a 70-80% off or 2/$24 sale soon.

Date of experience: May 4, 2024
Hawaii
1 review
0 helpful votes
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Pretty boring
May 15, 2024

There used to be so much more selection of color and cut and pattern. Now it just seems like they come out with a brand new pair of black leggings every month. Def not inspired to buy any more of those.

Date of experience: May 4, 2024
Nevada
1 review
0 helpful votes
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Not what I thought
May 15, 2024

Pants were not as described, shirt fit sloppy
Just not what I thought

Date of experience: May 4, 2024
Kyrgyzstan
1 review
0 helpful votes
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Comfortable and stylish
May 15, 2024

Everything I got fit well and look really nice. I got a lot of compliments.

Date of experience: May 4, 2024
California
1 review
0 helpful votes
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Great
May 15, 2024

Material is soft and good quality. Definitely buying more scrubs!

Date of experience: May 4, 2024
California
1 review
0 helpful votes
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Cute clothes, always sold out
May 14, 2024

I love the pieces I have and wear them constantly! Well made and great fits. Unfortunately, it got to a point where for months on end, the pieces I liked (and I assume are popular for a reason) in basic colors were never available in my size (S, XS). Sadly I had to ask them to refund my many months of banked subscription fees. I do plan to be back, hopefully I can jump on those items before the sell out.

Date of experience: May 4, 2024
Florida
1 review
0 helpful votes
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My favorite place
May 14, 2024

Everything is of excellent quality, the packaging and shipping is great, it's as if I packed it myself. Super recommended

Date of experience: May 4, 2024
New York
1 review
0 helpful votes
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They make it difficult to checkout and get free shipping without signing up for monthly fee. And I couldn't find good comfortable basic black leggings with side pockets. Bought about 5 different ones and tried wearing multiple times before giving up. Just not comfortable.

Date of experience: May 4, 2024