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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Fabletics is FABulous!
May 17, 2024

We've all seen the ads on social media. I walked into the store and greeted by happy employees ready to help. It was a great experience and even more satisfying when the clothes actual fit and form your body. The material is soft yet durable. Sweat proof and squat proof. Dream come true! I'm hooked

Date of experience: May 7, 2024
Illinois
1 review
0 helpful votes
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Awesome clothes
May 17, 2024

I love my new fabletics clothes but I will like better prices.thanks

Date of experience: May 7, 2024
Kentucky
1 review
0 helpful votes
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Excellent service
May 17, 2024

Excellent service. Super helpful. Will buy again for sure

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
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Scrubs
May 17, 2024

The scrub set was ill fitting. I did not like the material.

Date of experience: May 7, 2024
Oregon
1 review
0 helpful votes
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Not satisfied
May 17, 2024

They charged me for two months and I did not know. I cancelled the subscription.

Date of experience: May 7, 2024
Colorado
1 review
0 helpful votes
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I really don't like having only a few days window to skip a month, which I think is part of the business model, but ends up scamming over consumers. You're obviously wanting to count on the fact that in our busy lives, we may forget to skip a month, but you still get revenue from us it would be nicer if we were able to skip it anytime

Date of experience: May 7, 2024
Maine
1 review
0 helpful votes
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Money Scam
May 17, 2024

Fabletics is only concerned about a monthly subscription
Not good service with quality products
I paid $140 for a $20 pair of pants
Scam Scam Scam

Date of experience: May 7, 2024
Oregon
2 reviews
0 helpful votes
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Love their running gear
May 17, 2024

Like the title says, I love their running gear! The One shorts and pants are absolutely fantastic for eliminating chaffing and the need for a clunky arm band. Anytime I go on a long distance run I ALWAYS wear these items, they are a must have!

Date of experience: May 7, 2024
Wyoming
1 review
0 helpful votes
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They work
May 17, 2024

Web site needs work and membership feels like a scam!

Date of experience: May 7, 2024
Utah
1 review
0 helpful votes
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I purchased activewear from them, drawn in by their vip sign on special like most people. I had started working out again and needed a new active wear wardrobe. I bought various leggings and bras to start. The quality is so poor! Do not buy from them. Eveything slips, has no compression, and gives me the worst shape. I bought some leggings from other companies to compare and in every case fabletics were so much worse than anything I didn't like from elsewhere. Fabletics leggings shows every dimple and gives my butt a weird shape. So unflattering. This is trying on 6-8 different leggings from them. The only positive thing I have to say is they are not see through. The bras have no hold, and are not possible to actually work out in. I tried multiple sizes too, so this isn't a size issue. One sports bra has an elastic lining that literally cut my skin and made it bleed. I looked online for reviews and noticed they are all raving reviews by paid INFLUENCERS. There is no where for actual customers to leave reviews meaning there are no actual honest reviews for them. They are a scam. Do not give them a dime. Everything for workout clothes is absolute garbage. I tried for about 4 months, buying various workout clothes with nothing being worth my money. All the active wear I own by fabletics are useless items. The only items worth my money from them has been non active wear. I got a pair of flare leggings (too flared to work out in) and a pajama onesie thing that are nice. So if you buy from their non active wear stuff it won't be total garbage but I recommend just trying a different brand all together.

Date of experience: May 7, 2024
Delaware
1 review
0 helpful votes
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I love it
May 17, 2024

Fits just perfect nice and comfy! Shipping was fast and easy love the experience overall.

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
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Poor Customer Service
May 17, 2024

I purchased 4 pairs of pants. One got a big hole along the seam after a couple wears. I canceled VIP and when they asked why, I explained. They just said sorry I'm unhappy. They didn't address the issue at all and keep emailing me to come back. No thank you.

Date of experience: May 7, 2024
Georgia
1 review
0 helpful votes
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Really like the clothes but the way they trick you into a membership is frustrating.

Date of experience: May 7, 2024
South Carolina
1 review
0 helpful votes
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Product was the best of quality. Return process was super simple. Great company!

Date of experience: May 7, 2024
Texas
2 reviews
0 helpful votes
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Always sold out of best selections and don't restock quickly.

Date of experience: May 7, 2024
Wisconsin
1 review
0 helpful votes
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Inventory and fit
May 17, 2024

Never have my size anymore and when I do order my size, it doesn't seem to fit right.

Date of experience: May 6, 2024
North Carolina
1 review
0 helpful votes
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They are ok
May 17, 2024

They don't fit too well and I've tried better softer material for better price.

Date of experience: May 6, 2024
Nevada
1 review
0 helpful votes
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Too many cancelled orders
May 16, 2024

I have had over ten orders cancelled by the company. They say the order is cancelled because some of the items are not in stock, however they don't fill the rest of the order. Twice I made absolutely sure that the items in my cart has significant quantity so that it wouldn't get cancelled due to out of stock items - both times the order was cancelled for the same reason as usual. I have only ever had two orders actually full and get delivered

Date of experience: May 6, 2024
New York
1 review
0 helpful votes
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Pressure to buy and skip
May 16, 2024

Having to remember to skip the member credit to overwhelming.

Date of experience: May 6, 2024
Australia
1 review
0 helpful votes
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Never seem to get my order
May 16, 2024

Second time that part of my order has not been received, due to stock shortages

Date of experience: May 6, 2024