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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Zhelin B.
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I joined the member as the NEW VIP coupon, and I bought a bunch cloth and I loved the style and quality. However, since I got all I need for sometime on my first order, I've tried to skip the month for 3 months, every month I will click "skip the month" on the first day. However, only first time worked, the last two month although I clicked the button but looks like it didn't got through. I doubled checked my inbox, I didn't receive the "skipped the month" email like the first time. This is still a puzzle for me, why when I say the confirmation on "skipped the month" on the web but it didn't go through. Now I am forced to spend the two credit I got.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Great, but…
May 18, 2024

I love Fabletics, it's about half my wardrobe but sometimes I like a style and then they discontinue it. I understand changing with the styles, etc., but maybe just keeping a few of the old things in stock for example I like the crop pants kind of like the power and they were lower wasted I like the lower wasted stuff, otherwise Fabletics is great!

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Love Fabletics!
May 18, 2024

I love all of their clothes and accessories! I have tons of workout sets, leisure pieces, slippers, and more. I'd love to work with the brand someday because I truly love them and wear their clothes all of the time!

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
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Fantastic
May 18, 2024

Easy and smooth process. The product came at the promised time

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Great Sale
May 18, 2024

Picked up several items during the sale. Unfortunately, most of the items I wanted were already out of stock, but I still got a few things for more than 50% off

Date of experience: May 7, 2024
New Jersey
1 review
0 helpful votes
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Satisfied customer
May 18, 2024

Comfortable…. Very comfortable and the quality is excellent.

Date of experience: May 7, 2024
New Mexico
1 review
0 helpful votes
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New merchandise
May 18, 2024

Love everything that I have from fabletics. Great quality, long lasting and great fit.

Date of experience: May 7, 2024
Oregon
1 review
0 helpful votes
Follow Kim I.
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I love Fabletics VIP sales - their Powerhold leggings and shorts are my absolute favorite for distance running / spin class / lifting / all the things. Awesome sale prices to stock up? YES PLEASE! BUT... when I already know exactly what I'm looking for (because I already have like 4 pairs), and the website instead shows me everything else except what I ACTUALLY want... or only shows one or two colors of an item (even after clicking on details) instead of all the color options in the same place, and the limited filter/search functionality doesn't help... not great. Every time, it takes 5x longer than necessary to accomplish what I came there to do -- give you my $ to get the products I as a loyal customer want more of. How is intentional inefficiency providing a good shopping experience? Please add better filter and search options and provide a streamlined efficient process for those of us who to like to shop with purpose instead of aimlessly meandering every aisle. Thank you!

Date of experience: May 7, 2024
Colorado
1 review
0 helpful votes
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Great scrubs
May 18, 2024

Great scrubs! I only wish they had a larger selection and their colors don't sell out so fast! Very comfortable.

Date of experience: May 7, 2024
Tennessee
1 review
0 helpful votes
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Love this brand!
May 18, 2024
Updated review

I have been purchasing Fabletics products for the past few years and I can't get enough of them. The shorts are by far my favorite item but I also several of their shirts as well.

Date of experience: May 7, 2024

Damaged Item Replacement
April 3, 2023
Previous review

The process was fast and easy! My item arrived quickly and was exactly as expected. Thank you!

Date of experience: April 3, 2023
California
1 review
0 helpful votes
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She'swas so nice
May 18, 2024

So quick and easy the cashier was so nice and helpful

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
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After money
May 18, 2024

It was nearly impossible to cancel the vip membership

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Dual order
May 18, 2024

Love both the shorts/joggers for me and tights for my wife!

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Wrong order
May 18, 2024

I received somebody else's order. It was all men's clothes. I was pretty disappointed considering how excited I was to receive my order. I called customer service. They were pretty great. They emailed me a return shipping label and reordered my order. One of the items was sold out already. I was told I would be given a credit to buy something else. I do not see my credit on my account yet. I still have not received my order. I believe I placed my original order on 4/19. Today is 5/7.

Date of experience: May 7, 2024
Virginia
1 review
0 helpful votes
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Love them!
May 18, 2024

Love the fabric
Love the color and love the fitting.
Reasonable price too

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
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Great short
May 18, 2024

Reasonably stretchy, soft material I will definitely be ordering another pair in the future!

Date of experience: May 7, 2024
Minnesota
1 review
0 helpful votes
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Booo
May 18, 2024

The membership plan must work for the business model, but I'm not a fan

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Amazing scrubs
May 18, 2024

High quality very wonderful scrubs! So comfy, sizing is off from time to time but the exchange/return policy is awesome and very fast!

Date of experience: May 7, 2024
Texas
1 review
0 helpful votes
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Exelente calidad me encanta
May 18, 2024

Muy Buena calidad me encanta todo lo que tienen, muy recomendable 😃

Date of experience: May 7, 2024
Kansas
1 review
0 helpful votes
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Availability
May 18, 2024

Color and size availability very difficult to pair..

Date of experience: May 7, 2024