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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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In this order, I purchased 2 bralettes, 2 pairs of leggings in different styles, a pair of bike shorts, and a tote bag. For reference, the sizes I ordered were large and x-large.

Upon receiving them, I noticed a pair of the leggings looked a little small, but I assumed it was the compression. Tried them on, the tag ripped off, and I could barely get them on. After checking the tag, I was sent a size SMALL. I understand accidents happen, but receiving a small when you ordered a large feels icky to me.

Other than this issue, I love the bike shorts, bralettes, and tote bag. The tote bag is probably my favorite item out of the whole purchase.

Date of experience: May 8, 2024
Kentucky
2 reviews
0 helpful votes
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Love Fabletics!
May 18, 2024

Love the quality of their products! It is always shipped on time. It's always what I expect it will be, never disappointed!

Date of experience: May 8, 2024
District of Columbia
1 review
0 helpful votes
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Great experience
May 18, 2024

I purchased a pair of pants at the store and did not realize they were slim fit till I got home. Took them back to the store and they had to order a pair for me because all they sell in the store are slim fits. They placed the order for me and I received the pants in 10 days just like I was told. Pants fit and are super comfortable.

Date of experience: May 8, 2024
North Carolina
1 review
0 helpful votes
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I love this brand!
May 18, 2024

I've had only the very best experience with Fabletics! From the first Tim I purchased in the store in Birmingham, AL to all the orders I've made online. The clothes fit great! Look fantastic, and I can wear them to the gym, work, and out.

Date of experience: May 8, 2024
Texas
1 review
0 helpful votes
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Stay away from all promos
May 18, 2024

They trick you into signing up for membership and charge your card every month after purchase.

Date of experience: May 8, 2024
New York
1 review
0 helpful votes
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Took long to arrive
May 18, 2024

I really like this bra, i have a few. It looks really cute on small chested people and that is what got me into fabletics in the first place. What i am complaining about is the delivery time. It took forever to arrive, almost 2 weeks.

Date of experience: May 8, 2024
Virginia
1 review
0 helpful votes
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Slow delivery
May 18, 2024

Delivery date changed several times so have not been able to make a judgment about the product a little disappointing

Date of experience: May 8, 2024
California
1 review
0 helpful votes
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I'm a huge fan of the fabletics workout apparel. Fun fact: my workout drawers have been replaced with fabletics workout apparel. You guys understood the assignment and continue to impress.

Date of experience: May 8, 2024
Maine
1 review
0 helpful votes
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Return
May 18, 2024

Great customer service! Salesperson was very knowledgeable

Date of experience: May 8, 2024
Louisiana
3 reviews
0 helpful votes
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Another Great Deal
May 18, 2024

Very pleased with my latest order and quality of products. All my items fit great and very comfortable.

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
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The Discounts!
May 18, 2024

Love the quality of the leggings. They have a seem less feel to them with tummy/waist support that keeps me comfortable all day while working (massage therapist, constantly moving) and in the gym. Grateful I have the option to pause account as needed. Easy to return if needed as well. The styles of the sports bras and leggings are beautiful. Over all highly recommended brand for work, workouts and lounging

Date of experience: May 8, 2024
Georgia
1 review
0 helpful votes
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Love it
May 18, 2024

Shipping was fast, I ordered a couple of things that were to small, quick and easy exchange method.

Date of experience: May 8, 2024
Oregon
1 review
0 helpful votes
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Good product, poor supply
May 18, 2024

I've purchased several sets of scrubs and I really like them. They're quite comfortable. But there is rarely a time when my size is available in the limited release colors. It's very frustrating when there's a color I really like and then I can't get it.

Date of experience: May 8, 2024
Pennsylvania
1 review
0 helpful votes
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Fabletics canceled order
May 18, 2024

Fabletics canceled order without an explanation. I emailed and didn't get a response.
Bad customer service.

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
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19 $ scrub set
May 18, 2024

I absolutely love my fabletics scrubs, they wash,wear and feel great. The only thing I was unhappy about was the availability of colors that I wanted to purchase.

Date of experience: May 8, 2024
South Carolina
2 reviews
0 helpful votes
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Easy ordering, easy free returns
May 18, 2024
Updated review

Fabletics clothes are stylish, well made, and the sales are great!

Date of experience: May 8, 2024

Love Fabletics!
May 15, 2024
Previous review

Easy ordering process, easy returns,
Good quality items

Date of experience: May 5, 2024
South Carolina
1 review
0 helpful votes
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Love their leggings
May 18, 2024

I have purchased several pair of leggings from fabletics, I love how they fit, how soft they are and that most have pockets. I have bought other brands and have never been satisfied. These are just the right thickness and tastefully hold everything in.

Date of experience: May 8, 2024
Minnesota
1 review
0 helpful votes
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Not comfortable
May 18, 2024

My leggings don't stay up. They roll over on top. If I were to work out in them they absolutely would not stay up. I already sized down once. I'm bummed about it but oh well I'll just stick to other brands.

Date of experience: May 8, 2024
Virginia
2 reviews
0 helpful votes
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Great experience
May 18, 2024

Interaction is great, customer service is great, products are super great, follow up is fantastic, website is phenomenal and delivery is timely!

Date of experience: May 8, 2024
South Carolina
1 review
0 helpful votes
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M
May 18, 2024

Good product, delivered on time. Everything stains easily and doesn't wash out well at first, but not a huge issue

Date of experience: May 7, 2024