Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
grey stargrey stargrey stargrey stargrey star

Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

DO
2 reviews
0 helpful votes
Follow Emmy Y.
Unfollow Emmy Y.
Share Review
Report Review

Satisfied
May 18, 2024

I'm satisfied with the quality of the products, the fitting is normally accurate, the only thing is that the app is a little slow (i normally prefer to use the web page because i navigate faster).

Date of experience: May 8, 2024
New York
1 review
0 helpful votes
Follow Filip H.
Unfollow Filip H.
Share Review
Report Review

Satisfied customer
May 18, 2024

The process was easy, the quality is exceptional and the delivery was ahead of time. Overall excellent experiance.

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
Follow Giovanna Z.
Unfollow Giovanna Z.
Share Review
Report Review

Wa not very good, also at the store, the amounts are higher than in the website.

Date of experience: May 8, 2024
Costa Rica
1 review
0 helpful votes
Follow Carmen X.
Unfollow Carmen X.
Share Review
Report Review

Great experience overall
May 18, 2024

Easy way to find cute and versatile gym clothing, good offers and variety of styles.

Date of experience: May 8, 2024
Colorado
1 review
0 helpful votes
Follow Amayiah G.
Unfollow Amayiah G.
Share Review
Report Review

Very long
May 18, 2024

I bought two leggings, they are amazing quality and so cute but they are weirdly long, I had to sew the bottems to fit me so if your are under 5,5 they might fit weird at the legs but I sowed them and they are great.

Date of experience: May 8, 2024
Illinois
1 review
0 helpful votes
Follow Denis F.
Unfollow Denis F.
Share Review
Report Review

The products seems to have a great quality and really provide the announced experience when wearing them.
The Membership information is very confusing... I still don't understand how it reallyworks.
But the website is too slow. It takes a lot of time to apply filters, to move from one page to another. Please update this infra or improve the website coding!

Date of experience: May 8, 2024
Georgia
1 review
0 helpful votes
Follow Fred Z.
Unfollow Fred Z.
Share Review
Report Review

Latest Order
May 18, 2024

I received & worn all that l ordered. All items fit perfectly. The delivery was as scheduled with no issues.

Date of experience: May 8, 2024
New York
1 review
0 helpful votes
Follow Francisco F.
Unfollow Francisco F.
Share Review
Report Review

GREAT PRODUCT IN GENERAL.
May 18, 2024

Everything about Fabletics is great, quality, service, shipment, Returns, guys just keep doing what you been doing because you are doing great stuff all together.

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
Follow Clive O.
Unfollow Clive O.
Share Review
Report Review

Purchased 2 pairs of pants
May 18, 2024

I was disappointed with the pants in general. The waist was good but the insure was 2+ inches shorter that 34". Maybe the pants were incorrectly tagged with a 34" inseam. Anyway, I didn't like the fit either. What I am extremely please about, was the return process. It was seamless, good customer service

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
Follow Frances O.
Unfollow Frances O.
Share Review
Report Review

Items purchased
May 18, 2024

I am very disappointed that the incorrect pants were sent to me even though I made the correct selection. I am disappointed to find a hole in the long black one piece (the only item I actually really liked). I am hoping that clothing selectors have more attention to detail next time.

Date of experience: May 8, 2024
Colorado
1 review
0 helpful votes
Follow Brandon W.
Unfollow Brandon W.
Share Review
Report Review

Lack of bundle kits
May 18, 2024

I find the membership pointless, you send $60 a month to get a $60 item. There should be more bundle options for members, fabletics doesn't offer many options. On top of that, if your a member free two day shipping should be offered. It's going in ten days and I still haven't received my order. Lastly, 2 for $19 shorts is always offered for customers to sign up for memberships but I never see that deal for current vip members.

Date of experience: May 8, 2024
Arizona
2 reviews
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Terrible Experience
May 18, 2024

A majority of the items were sold out in the colors I wanted or liked. The sizes are off big time! I ended up returning my entire order as they didn't have any in my size to exchange!

I have canceled my account and will never shop at Fabletics again!

Date of experience: May 8, 2024
Maryland
1 review
0 helpful votes
Follow Esteban K.
Unfollow Esteban K.
Share Review
Report Review

Great Materials, Great Company
May 18, 2024

It was a great experience all around and I am very pleased with all the clothing I bought. I only bought men's wear but it's all very high quality.

Date of experience: May 8, 2024
California
1 review
0 helpful votes
Follow Angie S.
Unfollow Angie S.
Share Review
Report Review

Super comfy
May 18, 2024

I live in my scrubs and I can't rave enough on the comfort! I will continue to buy

Date of experience: May 8, 2024
Arizona
1 review
0 helpful votes
Follow Denise A.
Unfollow Denise A.
Share Review
Report Review

Gotta try it!
May 18, 2024

Everything I've purchased is a great fit and value.
They are very comparable to the much higher end
Activewear. The app is a breeze to navigate.
Big plus if you live by a store. The customer service reps there are super knowledgeable!

Date of experience: May 8, 2024
California
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Share Review
Report Review

I am very disappointed with the monthly process and would like to see a 1 week "warning" reminder about monthly shipments. I am also less than satisfied with the quality of the shorts and shorts.

Date of experience: May 8, 2024
Georgia
1 review
0 helpful votes
Follow Aaron J.
Unfollow Aaron J.
Share Review
Report Review

Easy purchase, great products!
May 18, 2024

First order was placed online. I had picked the wrong size so headed to the store to make an exchange. The service was great and I quickly swapped for the right size.

Date of experience: May 8, 2024
Texas
1 review
0 helpful votes
Follow Cindee T.
Unfollow Cindee T.
Share Review
Report Review

Smooth Soft Support
May 18, 2024

I felt like I was smothered in butter wrapped in a comfy blanket! My body felt loved 💖

Date of experience: May 8, 2024
California
1 review
0 helpful votes
Follow Gabriela J.
Unfollow Gabriela J.
Share Review
Report Review

Pants are see through
May 18, 2024

Pants are too thin and see through and you can see everything.

Date of experience: May 8, 2024
KN
1 review
0 helpful votes
Follow Gordon L.
Unfollow Gordon L.
Share Review
Report Review

Nice product - slow shipping!
May 18, 2024

Fabletics size has really nice quality and nice products. If you sign up as a member, you get a great starting deal and also get notified of their sales. They usually have sales periodically with decent pricing on their quality items. I really like their clothing, but you typically have to wait 2 to 3 weeks to get your clothing in the mail. In a day and age where we get things overnight from Amazon and within 2 to 3 days from most other clothing places, waiting 2 to 3 weeks Crazy!

Date of experience: May 8, 2024