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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great gift
May 19, 2024

Bought the leggings for my daughter. She was very excited to get them. Fit great!

Date of experience: May 9, 2024
New Jersey
1 review
0 helpful votes
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Different fabrics
May 19, 2024

It seems when I order something and like the quality, and order more they are similar but not the same.

Date of experience: May 9, 2024
Ohio
1 review
0 helpful votes
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My items have been sitting in a warehouse for over a week that is literally 20 mins from my home. My order was meant for my trip coming up that I now have to figure out what I will be wearing. No point in buying the clothes at a great price and quality if I never get to wear them.

Date of experience: May 9, 2024
Massachusetts
1 review
0 helpful votes
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Love the leggings
May 19, 2024

I love the leggings but I paid 30$ for them when I could have got an extra pair for 24$. I called customer service they wouldn't do it so I canceled my account.

Date of experience: May 9, 2024
New Jersey
1 review
0 helpful votes
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All of the clothing is good quality and when shopping 80% off it is reasonably priced also. The monthly subscription is a horrible concept and I would never purchase anything from them if not for the 80% off. Only time it makes sense is as a new member sign-up. They should really switch and just lower the price altogether and get rid of the membership part completely.

Date of experience: May 9, 2024
Kansas
1 review
0 helpful votes
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Comfy Scrubs
May 19, 2024

The items I ordered fit well and are very comfortable!

Date of experience: May 9, 2024
Florida
1 review
0 helpful votes
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Great
May 19, 2024

Great member exclusive benefits and easy returns and exchanges

Date of experience: May 9, 2024
Florida
2 reviews
0 helpful votes
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My order
May 19, 2024

Only received one pair of black shorts received the two gray don't understand why when they were selling them two for 1999.

Date of experience: May 9, 2024
Pennsylvania
1 review
0 helpful votes
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Love Fabletics
May 19, 2024

Friendly uses web site
I can skip a month when ever I want to.
Quality of products are excellent

Date of experience: May 8, 2024
California
1 review
0 helpful votes
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Fabletic's
May 19, 2024

Most experience has been what was expected and smooth. Very disappointed with 3 purchases and both were concerning tennis type shoes. Ordered 1 pair and in my normal size. They were a little snug but I keep them hoping they would strectch out some but can hardly wear them now. Then tried to order a 2nd identical shoe in another color wit a half size larger and they were smaller than the first at 1/2 size smaller. I returned and ordered another 1/2 sizer larger and it did not work either. I had to return them as well. I will not be inclined to order shoes from website any longer

Date of experience: May 8, 2024
Texas
1 review
0 helpful votes
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Decent
May 19, 2024

Shipping takes over a week
All my sizes are usually sold out by the time I get On the site
The items I bought are mostly good quality but I feel Like they are only meant for cute outfits because they get sweat stains really easily

Date of experience: May 8, 2024
Ohio
1 review
0 helpful votes
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Happy with the purchase
May 18, 2024

Always a good experience with these folks. Their Only pants/shorts may be the best casual dress pant/short on the market...and whenever you can get a deal on them, take advantage if it.

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
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My Favorite
May 18, 2024

Love Fabletics, I shop really often. The service I get at my store is great. I'm a happy customer.

Date of experience: May 8, 2024
Washington
1 review
0 helpful votes
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Misleading
May 18, 2024

Though your products are high quality Fabletics marketing is misleading. 2 pairs of shorts for $19 but the membership was hidden in the fine print or was missing altogether from the purchasing portal. So those $19 shorts cost an additional $59.99 once the monthly membership was due.

Date of experience: May 8, 2024
New Jersey
1 review
0 helpful votes
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No monthly reminder
May 18, 2024

Tablet is used to send a reminder about skipping the month. No reminder anymore, so I was charged a member credit. Used it to "purchase" an outfit.

Date of experience: May 8, 2024
Arkansas
1 review
0 helpful votes
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I have not been working out for many years. I have a hard time motivating myself to exercise if my clothing is uncomfortable from the jump. I have to say these jumpsuits are so comfortable. The fabric breathes and wicks away moisture. Body odor doesn't overwhelm it like my other jumpsuits and tights. The seams are sewn with a thread that isn't scratchy and has the same quality as the fabric. The two negatives forbme has to do with design and production. I need pockets. I'm older. Younger people may not carry their phones when they walk or workout, but it is a pain in the $&×?! To find an alternative or carry my phone by hand. The second complaint is that they advertise a really popular item on social media, but won't order enough sizes nor reorder the same color selection. I bought into this program for those items and can't the items that would make my membership worth the expense.

Date of experience: May 8, 2024
Iowa
1 review
0 helpful votes
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Inconsistent sizing
May 18, 2024

I ordered two pair of identical pants just different colors. The Only Pant - Classic Fit (35 x 32's) and one pair was about an inch and a half shorter than the other. I am returning the shorter one because they are too short but seems very odd the exact same pant were significantly different lengths.

Date of experience: May 8, 2024
Utah
1 review
0 helpful votes
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Quality product
May 18, 2024

The material, fabric, and fit are so good. I purchased three pair from your store prior to purchasing 12 pair online. I was that pleased.

Date of experience: May 8, 2024
California
1 review
0 helpful votes
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Feedback on the Company
May 18, 2024

I have been a loyal customer with Fabletics for quite a long time and I have truly loved all my merchandise; not only do they fit perfect, but I get so excited everytime I receive a package!. I really try and pride myself as a customer to research the companies I support. Also, who they have representing them and what they stand for. When I originally became a member of Fabletics, I wanted to support not only women in business, but I love the Founder, Kate Hudson. I have probably watched all her movies and I love what she represents as a business owner, but as a mom, as I am a mom of two teenagers.
Normally, I have respected her and the companies' choices on who they have collaborated with.
However, I am seriously considering cancelling my membership, not because of any other reason, then her collaboration with Khloe Kardashian. I feel that everything her and her family represents is something I do not respect. I feel she is a terrible example for what women should stand for. Kate Hudson and the women who have represented her company have been about natural beauty, being true to oneself and strength. This is a wonderful message, but the message that Khloe Kardashian stands for are none of these! Thank you for your time and for reading my message.

Date of experience: May 8, 2024
Texas
1 review
0 helpful votes
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Run small
May 18, 2024

I ordered based on the size I get at uniform store but these are much smaller. I'm ok as long as I don't gain 5 lbs.

Date of experience: May 8, 2024