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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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You robbed me of $60
May 20, 2024

Calling me a monthly VIP member and taking $60 out of my account and telling me I have shipping credits!
How is that legal?

Date of experience: May 10, 2024
Missouri
1 review
0 helpful votes
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First purchase
May 19, 2024

Very happy with the products I purchased. They seem very well made and are very comfortable.

Date of experience: May 9, 2024
Virginia
2 reviews
0 helpful votes
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Time
May 19, 2024

I feel that the turn around time for orders is very slow

Date of experience: May 9, 2024
Washington
1 review
0 helpful votes
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Not worth the hype
May 19, 2024

The shorts fit well but the inner liner is fraying after a few wears and 1 wash. Used the cell phone pocket once with an iphone 13mini and the seam is coming apart on one of the 3 pairs. The socks look like they have cushion but they're not a sturdy cotton. After 2 wears and 2 washes the white socks already have wear and fraying. They're cheap for a reason.

Date of experience: May 9, 2024
Ohio
1 review
0 helpful votes
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Sizing
May 19, 2024

Trouble finding size to fit my shape in a legging. They all roll down.

Date of experience: May 9, 2024
Oregon
1 review
0 helpful votes
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Done
May 19, 2024

The tops never fit right even when they added plus sizes & every month I was charged to my card even though I had went online to skip a month & you build up member rewards to only get left over stuff they probably could'nt sell.

Date of experience: May 9, 2024
California
1 review
0 helpful votes
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Expensive for the quality
May 19, 2024

The products were loose fitting and the quality was not great for the price.

Date of experience: May 9, 2024
Colorado
1 review
0 helpful votes
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I really like the comfort
May 19, 2024

They fit very well I will be buying more and also the shorts

Date of experience: May 9, 2024
Missouri
2 reviews
0 helpful votes
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Not what I was expecting.
May 19, 2024

I ordered four sets of workout clothes, the leggings and bra. I wear a small Size 6. So I ordered the small and everything was super tight and too small for me so I exchange for medium and still the clothing was too tight and small for me. I weigh 138 pounds and am 5'2". The fabric felt like fleece leggings. I didn't like that because at the gym you're sweating up a storm and I didn't want to feel hot in my workout clothes. One of the bras was supposed to have written across the top of it Fabletics, but it arrived and there was no wording on it so I did not get what I actually ordered, needless to say this whole process took over two months to complete. I sent everything back and asked for a refund so I would say the products are not true to size and read the descriptions before purchasing.

Date of experience: May 9, 2024
Georgia
1 review
0 helpful votes
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Terrible
May 19, 2024

Terrible! I was unknowingly signed up for a monthly membership that I don't want, I spoke with a representative who reassured me that I'll never be charged again this $60 fee and the same thing happened again at the same time this month. This is terrible.I will never order from this company again

Date of experience: May 9, 2024
Pennsylvania
1 review
0 helpful votes
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Amazing workout leggings
May 19, 2024

I am not fit nor confident. Sometimes the hardest part about exercising is getting out the door while knowing people will be looking at me as I walk. When I started my journey to lose weight, I had one ill-fitting pair of exercise leggings.
This company has not only given me leggings- it has given me confidence. The material of the leggings breathes, so I can walk in the summertime and not feel stifled. Leggings take care of the thigh rub problem and also offer sun protection, which is why I don't exercise outside in shorts.
I bought my first pair of colored leggings and wore them outside- a transcendent experience. You have been instrumental in helping me build confidence as I've started this lifestyle change.
If I could offer some recommendations, it would be simply to tone down the sexy. I noticed most of your models are rail-thin, and oftentimes the angles really attempt to make the person look as sexy as possible. I would really like to see more variety in both models and presentation (models who are incredibly muscular or have backgrounds as athletic instructors or athletes, less zooming and posing for the photos). I don't think your brand in particular needs to worry about attracting people via the illusion of sex appeal- I genuinely think your product speaks for itself, and I have had many conversations with friends who are aware of your company and have said some of the same things I said about their boost in confidence.
I hope this gets to someone who cares- this company is important to me, and I want someone to read this and understand that what you do and who you are is important, too.

Date of experience: May 9, 2024
Michigan
1 review
0 helpful votes
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Love Fabletics
May 19, 2024

Easy to use app and I really enjoy the ability to skip a month when needed.

Date of experience: May 9, 2024
Minnesota
2 reviews
0 helpful votes
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Love the clothing and style options. But living in rural area and no stores nearby means we order online mostly. And delivery takes weeks to get here. Can get similar styles and quality from other vendors and far more quickly.

Date of experience: May 9, 2024
Montana
1 review
0 helpful votes
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Best leggings
May 19, 2024

I love that Fabletics have tall leggings size version. And it fits like a glove. I wish they would have it in every design and color!

Date of experience: May 9, 2024
Indiana
1 review
0 helpful votes
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Return process needs work
May 19, 2024

I have been a member for a while and have no issues with purchasing, skipping months, etc... but recently I had 2 returns. First return, I went to UPS to drop off and received a confirmation email from "Happy Returns" and Fabletics and refunded instantly. Second return, I received a confirmation email from "happy returns" but nothing from Fabletics and no refund. I contacted Fabletics customer service to be told to wait 3 weeks for the refund. We are on week 2 and nothing. The whole reason I reached out was because I feel like it was missed and overlooked and telling me to wait 3 weeks is just to get me to be quiet for a while and I will still have to reach back out. So i'm not sure I will purchase anything going forward if it's going to be this type of hassle to return something.

Date of experience: May 9, 2024
Texas
2 reviews
0 helpful votes
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Quality & Style Change
May 19, 2024

Fabletics workout leggings and shorts are the only items I would buy anymore. The quality and styles of the workout tops have decreased significantly. They are not made to cover a woman's chest well anymore under the arms as half your boobs fall out the sides or they don't cover your sports bra. Most of the styles are odd and uncomfortable to wear. In addition there are too many crop tops and and not enough that cover your stomach. I can't wear just a pretty sports bra for the same reason. You seem to cater mostly to young women who like to show their stomachs so have left us older women behind.

Date of experience: May 9, 2024
Florida
1 review
0 helpful votes
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Shipping takes forever
May 19, 2024

Shipping almost becomes a deal breaker as it takes 2 weeks to receive anything

Date of experience: May 9, 2024
Kansas
1 review
0 helpful votes
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Ordering again today!
May 19, 2024

I ordered 2 pairs of shorts and I love them. Definitely the best shorts I have for working out or running errands.

Date of experience: May 9, 2024
Louisiana
1 review
0 helpful votes
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Love the shorts and the polos, but the athletic shirts fit in a very weird way unlike any other athletic shirt I've purchased. They are not flattering at least for my body.

Date of experience: May 9, 2024
Florida
1 review
0 helpful votes
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Read the fine print
May 19, 2024

I was charged $59.99 for "VIP membership" after purchasing 2 for $19 shorts.

Date of experience: May 9, 2024