Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The products are amazing except my one pair of shorts were destroyed in the wash. Unfortunately when I contacted Fabletics they wanted me to send them back for replacement however they were tossed in the trash. Otherwise I love the products.
I used to love fabletics because of the quality of their bottoms. Unfortunately, the last two items I have gotten from them have been see through. I'm disappointed and considering finding a new brand of leggings to buy.p
Fabletics clothing is my love and obsession. I find the clothing stylish, comfortable, and very versatile. I love that I can wear it to workout, go to the grocery store, hangout with friends, and even to a fancy dinner. The cost is very reasonable as well. My only wish would be longer inseam for shorts. (More 9 in. Options). Maybe for pants too. (33in...if there is such a thing).I have long legs..
I wish Fabletics offered more capri styles. I don't like to workout in full length or 7/8 leggings. I like the fit, but that can also be hit or miss as with most.
I absolutely love working out in the gear, but was so disappointed that the small inventory runs very low on a lot of styles. I had nothing to order each month, which is why I canceled my subscription.
Fabletics is great workout wear... It's my new fave!
I bought three pants - received two that were what I ordered, and one in a completely wrong size. Washed the two pants and they ended up shrinking a ton! I mailed the third pair back and requested the correct size. But again, I was sent the wrong size! Too much hassle
Ordering is fine, use of site is easy. But this is the second time I've ordered and did not receive a confirmation email for my order. I had to go to the site and search for my order which was not that easy. My old order was there but not the new one. I also could not find a way to ask about my order.
Awful. Daryl could only tell me the same thing I could see in my own account. My order had been processing for a week and Daryl said they have up to 48 hours for the warehouse to process it. Then he told me to give it another 24 hours and waste more of my time to contact customer service again
I originally loved these leggings! After wearing only a few times the seam came out leaving them worthless. This was my first purchase with fabletics and I thought the quality was supposed to be much better than this.
Great advertising. Straight to the point. I wanted more info immediately. Very consistent with advertisements. Multiple times daily reminders.
Easy ordering online and shopping was free and fast
Your men's shorts seem to be great. Both layers of your 2-in-1 men's shorts are stretchy. However, this is NOT the case with the women's 2-in-1 shorts. The inner layer is made of a stretchy material but the outer layer does not stretch at all! And your leggings don't stay up. They slide down and I'm forced to continuously readjust and pull them up. This is annoying to say the least. I am also not a fan of the sneaky $65/ month fee that I have to remember to skip each month.
Very comfortable, and love the built in liners with the phone holder! Have purchased 3 pairs, and about to order more!
The commercial is great, but that's about it. It is a subscription and the low price at the beginning does not stay cause the prices are crazy. The clothes are that great. Just understand you are joining something. Also she you try to quit they to suck you back in with a massive one time discount. But you can finally delete it. It takes a little bit. Don't recommend it. You can get better at academy sports.
Bought scrubs for my granddaughter. She loves them!
The clothes feel of good quality and fit well in terms of sizing.
My favorite piece is still the oasis bra as it offers good support and also is very flattering.
Fabletics supports new customers as opposed to customers that have supported them for years.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

