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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Fab
June 13, 2024

The products are amazing except my one pair of shorts were destroyed in the wash. Unfortunately when I contacted Fabletics they wanted me to send them back for replacement however they were tossed in the trash. Otherwise I love the products.

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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See through!
June 13, 2024

I used to love fabletics because of the quality of their bottoms. Unfortunately, the last two items I have gotten from them have been see through. I'm disappointed and considering finding a new brand of leggings to buy.p

Date of experience: June 3, 2024
Alabama
1 review
0 helpful votes
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Excellent
June 13, 2024

My product arrived on time and I've enjoyed wearing them

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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My Every Event Attire...Fabletics
June 13, 2024

Fabletics clothing is my love and obsession. I find the clothing stylish, comfortable, and very versatile. I love that I can wear it to workout, go to the grocery store, hangout with friends, and even to a fancy dinner. The cost is very reasonable as well. My only wish would be longer inseam for shorts. (More 9 in. Options). Maybe for pants too. (33in...if there is such a thing).I have long legs..

Date of experience: June 3, 2024
Nebraska
2 reviews
0 helpful votes
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Just ok
June 13, 2024

I wish Fabletics offered more capri styles. I don't like to workout in full length or 7/8 leggings. I like the fit, but that can also be hit or miss as with most.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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No Inventory
June 13, 2024

I absolutely love working out in the gear, but was so disappointed that the small inventory runs very low on a lot of styles. I had nothing to order each month, which is why I canceled my subscription.

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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Fabletics is great workout wear... It's my new fave!

Date of experience: June 3, 2024
Wisconsin
1 review
0 helpful votes
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Disappointing experience
June 13, 2024

I bought three pants - received two that were what I ordered, and one in a completely wrong size. Washed the two pants and they ended up shrinking a ton! I mailed the third pair back and requested the correct size. But again, I was sent the wrong size! Too much hassle

Date of experience: June 3, 2024
Virginia
1 review
0 helpful votes
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No confirmation email
June 13, 2024

Ordering is fine, use of site is easy. But this is the second time I've ordered and did not receive a confirmation email for my order. I had to go to the site and search for my order which was not that easy. My old order was there but not the new one. I also could not find a way to ask about my order.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Lack of knowledge
June 13, 2024

Awful. Daryl could only tell me the same thing I could see in my own account. My order had been processing for a week and Daryl said they have up to 48 hours for the warehouse to process it. Then he told me to give it another 24 hours and waste more of my time to contact customer service again

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Seams came out
June 13, 2024

I originally loved these leggings! After wearing only a few times the seam came out leaving them worthless. This was my first purchase with fabletics and I thought the quality was supposed to be much better than this.

Date of experience: June 3, 2024
Alabama
1 review
0 helpful votes
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CloseUp
June 13, 2024

Great advertising. Straight to the point. I wanted more info immediately. Very consistent with advertisements. Multiple times daily reminders.

Date of experience: June 3, 2024
Kansas
1 review
0 helpful votes
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Easy ordering online and shopping was free and fast

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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Bad fit
June 13, 2024

Your men's shorts seem to be great. Both layers of your 2-in-1 men's shorts are stretchy. However, this is NOT the case with the women's 2-in-1 shorts. The inner layer is made of a stretchy material but the outer layer does not stretch at all! And your leggings don't stay up. They slide down and I'm forced to continuously readjust and pull them up. This is annoying to say the least. I am also not a fan of the sneaky $65/ month fee that I have to remember to skip each month.

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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Workout Shorts
June 13, 2024

Very comfortable, and love the built in liners with the phone holder! Have purchased 3 pairs, and about to order more!

Date of experience: June 3, 2024
Arkansas
1 review
0 helpful votes
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Not what it seems
June 13, 2024

The commercial is great, but that's about it. It is a subscription and the low price at the beginning does not stay cause the prices are crazy. The clothes are that great. Just understand you are joining something. Also she you try to quit they to suck you back in with a massive one time discount. But you can finally delete it. It takes a little bit. Don't recommend it. You can get better at academy sports.

Date of experience: June 3, 2024
Illinois
3 reviews
0 helpful votes
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Scrubs
June 13, 2024

Bought scrubs for my granddaughter. She loves them!

Date of experience: June 3, 2024
Belgium
1 review
0 helpful votes
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True to size
June 13, 2024

The clothes feel of good quality and fit well in terms of sizing.
My favorite piece is still the oasis bra as it offers good support and also is very flattering.

Date of experience: June 3, 2024
Maryland
1 review
0 helpful votes
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Awesome
June 13, 2024

Traveled to Tyson's Corner and was very very pleased with the customer service

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Reliable Customers
June 13, 2024

Fabletics supports new customers as opposed to customers that have supported them for years.

Date of experience: June 2, 2024