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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Never again
June 13, 2024

Sizes are not true to size. I n normally wear a large and purchased large scrubs from Fabletics with my name embroidered and they didn't fit. And since I can't exchange them I'm stuck with them. Disappointed to say the least. I've told all my friends to stay clear of Fabletics and to purchase FIGS instead.

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Fantastic shorts
June 13, 2024

I lived in two pair of shorts for several months in mexico, surfing, working, traveling, and doing everything in them and figured they'd be destroyed by the end of it but they are both still in great condition. So not only are they my favorite shorts, they are also incredible quality. Couldn't rec more.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Hate that it's hard to unsubscribe……………………………… and it makes you right 50 characters if you want to leave a review

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Love my fabletics scrubs and pants staff at mission valley store ( Miranda) very profesional person to work with

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Flair pants
June 13, 2024

Very bad experience. Will never order again. I was disappointed when item arrived. It said shiort but it was very long.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Site is sometimes confusing
June 13, 2024

It can be annoying that it appears there are 10 different shorts but in reality there is only 1 but 10 different color options.

And then the pricing isn't always transparent. There are a ton of extra fees, etc.

Date of experience: June 3, 2024
New Jersey
1 review
0 helpful votes
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Good shorts and T's…bad pants
June 13, 2024

Pants felt cheap and were super low-waisted. Maybe there are other ones that are cut differently. I guess that's the danger of buying clothes online. That took the return easily though, so no issue here.

Date of experience: June 3, 2024
Virginia
1 review
0 helpful votes
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Shipping of merchandise
June 13, 2024

I have been waiting for my white chino pants for almost a week. Delivery company can't follow simple instructions. They say 2 failed delivery tries but I was home each time they tried to deliver. So unhappy with the mail courier of choice of Fabletics. Customer service isn't any help either.

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
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Always a great experience!
June 13, 2024

In all capacities every experience with them is always good.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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New customer
June 13, 2024

The shorts and pants have been amazing. Fit is good. Lots of compliments from CO workers. The Chinos I have been having issues with. Returns and exchanges are effortless. Amazing company to deal with. Both via mail or in store.

Date of experience: June 3, 2024
Nebraska
1 review
0 helpful votes
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Scrubs
June 13, 2024

These scrubs are soft, great fit, I can move in them and the fabric doesn't pill up. I love them.

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Ill fitting
June 13, 2024

Have bought 3 items total online with membership and all three are Ill fitting

Very disappointed

Date of experience: June 3, 2024
Massachusetts
1 review
0 helpful votes
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I've been thrilled since 2022 but the quality in the Only Pants has fallen off. The zippers are cheaper & always getting caught. The fabrice is wearing much faster than normally and with minimal wearing. Fyi im a huge fan of these pants have all colors & wear the black for work daily

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Pathetic
June 13, 2024

Took weeks of following up first package was lost second package was continuously delayed at the warehouse.

Date of experience: June 3, 2024
Mississippi
1 review
0 helpful votes
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The store people are always friendly and helpful despite there being limited menswear. The website is okay at best and the monthly "outfits" are never men's. Fabletics is skewed towards women and they make halfhearted attempts at men's although the products are excellent.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Shorts
June 13, 2024

The clothing I buy are very nice and comfortable. The only thing I don't like is that if you don't skip the month, they take out money from your account.

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Mediocre mobile access
June 13, 2024

While the products are top notch, the mobile access and sometimes access even from a laptop is difficult, if not impossible. Especially when it comes to skipping a member credit, I've debated canceling my membership because skipping the credit can be too hard without being on a laptop

Date of experience: June 3, 2024
Maryland
1 review
0 helpful votes
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Amazing
June 13, 2024

Everything fits perfect and has the best textures.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Scam
June 13, 2024

Only bought the low value clothes because I was tricked into joining a monthly service fee club

Date of experience: June 3, 2024
Mississippi
1 review
0 helpful votes
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Awesome! Great fit!
June 13, 2024

I absolutely love the scrubs. They are so comfy. Material isn't see through and they are very durable.

Date of experience: June 3, 2024