Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
grey stargrey stargrey stargrey stargrey star

Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Anand N.
Unfollow Anand N.
Share Review
Report Review

Love Fabletics
June 13, 2024

Very comfortable clothing. Fits great and an awesome variety of products with colors/designs

Date of experience: June 2, 2024
Michigan
1 review
0 helpful votes
Follow Ashley R.
Unfollow Ashley R.
Share Review
Report Review

Okay products.
June 13, 2024

Some of the bands in my leggings are broke and I haven't even had them for a year. Thinking of how expensive your clothes are, I shouldn't have that problem yet.

Date of experience: June 2, 2024
Idaho
1 review
0 helpful votes
Follow Amira H.
Unfollow Amira H.
Share Review
Report Review

Best
June 13, 2024

Love the fit and material. Its worth the money and fits true to size!

Date of experience: June 2, 2024
Alabama
1 review
0 helpful votes
Follow Hermon F.
Unfollow Hermon F.
Share Review
Report Review

My Experience
June 13, 2024

Basically the underwear is ok. Most fit fine however there is some that ride up in the legs. And the waist band does roll. I know I'm a bigger guy but I got these because they were supposed to not roll down.and the button up dress shirt is ok but could be a little truer to the size. The Tshirts are awesome and very comfortable.

Date of experience: June 2, 2024
Washington
1 review
0 helpful votes
Follow Ben B.
Unfollow Ben B.
Share Review
Report Review

Quality and Price. EXCELLENT
June 13, 2024

The clothes are exceptionally well made and the service and price are outstanding

Date of experience: June 2, 2024
Virginia
1 review
0 helpful votes
Follow Ee B.
Unfollow Ee B.
Share Review
Report Review

Confusion
June 13, 2024

The process, monthly fee, putting on hold, returns. Too much

Date of experience: June 2, 2024
California
2 reviews
3 helpful votes
Follow Akruti L.
Unfollow Akruti L.
Share Review
Report Review

5 stars all around!
June 13, 2024
Updated review

I can honestly say I could not be happier with my Fabletics experience, not only are the clothes price and styles top notch but their Customer Service cannot be beat! And every time I've had to return or exchange something it's been a breeze :) I will keep shopping at Fabletics forever!

Date of experience: June 2, 2024

Love everything!
April 5, 2024
Previous review

I'm a regular shopper with Fabletics And have always been super happy with every purchase ever made! The customer service team is fantastic as well couple of times when I've needed to exchange sizes or colors they have been super helpful and communicative. Overall price and value five stars!

Date of experience: April 5, 2024
Rhode Island
2 reviews
0 helpful votes
Follow Alejandra H.
Unfollow Alejandra H.
Share Review
Report Review

Fits perfectly
June 13, 2024

I love that i am able to put my phone in my pocket. I don't have to worry about losing it.

Date of experience: June 2, 2024
California
1 review
0 helpful votes
Follow Alejandra O.
Unfollow Alejandra O.
Share Review
Report Review

Bad fabric
June 13, 2024

Disappointed by the quality of the product, the crotch of my right leg broke.

Date of experience: June 2, 2024
Arizona
2 reviews
0 helpful votes
Follow Clois M.
Unfollow Clois M.
Share Review
Report Review

Fabulous Fabletics
June 13, 2024

I had ordered leggings for a volleyball team and had to make three separate exchanges and I was just amazed at how seamless it was. Joey at your Chandler store was so helpful, patient, and kind. Very impressed!

Date of experience: June 2, 2024
Missouri
1 review
0 helpful votes
Follow Rhonda V.
Unfollow Rhonda V.
Share Review
Report Review

Okay product
June 13, 2024

I have found a few thinks I like but not worth the price to keep ordering.

Date of experience: June 2, 2024
Vermont
1 review
0 helpful votes
Follow Evelyn T.
Unfollow Evelyn T.
Share Review
Report Review

Fabletics looped me in 5 or so years ago as a broke college student with a 90% off deal. Since then I have been trying to skip every month as prices go up and at this point on the months I forget it's hard to find something that is even worth the money- I.e. An outfit that costs the same amount in cash as 1 VIP credit so you really aren't getting any deal at all. Don't sign up, it's not worth it, it's not like the clothing is that high quality like lulu or athleta anyway. Save you money and go to target it's the same crap

Date of experience: June 2, 2024
California
1 review
0 helpful votes
Follow Brianna K.
Unfollow Brianna K.
Share Review
Report Review

Okay but not great
June 13, 2024

The service was okay but not great the deals are only good when you first sign up but then their items are pricey for the quality

Date of experience: June 2, 2024
Greece
1 review
0 helpful votes
Follow Emily U.
Unfollow Emily U.
Share Review
Report Review

Skipping
June 13, 2024

Overall very happy with the company, been a member for a long time. They need to make the skip the month easier to find, especially on the app… I still haven't found it on the app and have to use the website

Date of experience: June 2, 2024
California
1 review
0 helpful votes
Follow Andrew H.
Unfollow Andrew H.
Share Review
Report Review

In order to get the best pricing, you need to sign up for a subscription model that requires a phone call to cancel. They were pushy on the phone call when I went to cancel. This is a guarantee I'll never order again despite the fairly decent products.

Date of experience: June 2, 2024
Indiana
1 review
0 helpful votes
Follow Amy H.
Unfollow Amy H.
Share Review
Report Review

Review
June 13, 2024

I feel like it's low quality high priced. I will not be renewing my membership this month

Date of experience: June 2, 2024
Washington
1 review
0 helpful votes
Follow Amandalin K.
Unfollow Amandalin K.
Share Review
Report Review

Not good
June 13, 2024

I have been a member for a long time. The quality of clothing has gone down hill. I am ready to end my membership.

Date of experience: June 2, 2024
Florida
1 review
0 helpful votes
Follow Angie D.
Unfollow Angie D.
Share Review
Report Review

NEVER REFUNDED ME BACK
June 13, 2024

I cancelled my membership and it cancelled my order and they never refunded me back

Date of experience: June 2, 2024
Texas
1 review
0 helpful votes
Follow Ivan D.
Unfollow Ivan D.
Share Review
Report Review

If you are 5'10 or shorter, these clothes will probably look too long on you. Unless you buy the shorts with 5 inches long. Everything else (shirts, etc) are way too long for shorter guys

Date of experience: June 2, 2024
Wisconsin
1 review
0 helpful votes
Follow Sarah H.
Unfollow Sarah H.
Share Review
Report Review

Who designed these?
June 13, 2024

Ordered a pair of leggings in a cool-looking moto style. Except someone decided to put a non-elastic seam circling the knee. I may as well have tied bracelets under my knee caps as tight as possible.

Date of experience: June 2, 2024