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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Great store visit
June 13, 2024

The staff was very helpful and friendly. The store was neat and well organized. Tons of variety of their products.

Date of experience: June 3, 2024
Alabama
1 review
0 helpful votes
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Good quality
June 13, 2024

I am satisfied with the items but they seem overpriced since I just wanted to try and not purchase a subscription.
I have found similar shorts with comparable quality and more pockets at my local Costco.

Date of experience: June 3, 2024
Massachusetts
1 review
0 helpful votes
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Slow website
June 13, 2024

Great products, but the app is so slow that it ruins the experience. Also the layout could be more user friendly

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Returns
June 13, 2024
Updated review

I place a order with fabletics back in April but they was too small, I contact fabletics and they had no problem with sending me a return label and they replace my order properly when larges sizes.
The only problem I have with fabletics which is not something so terrible is that some items that they had in the past I love love them and when I try to buy them again they will no longer carry them. If they can somehow keep a track of your items and then go back and look at them again and be able to order them would be great. Other than that love the outfits.

Date of experience: June 3, 2024

Disappointed at product
June 12, 2020
Previous review

Customer service is great however the reason I joined fabletics was because I love the fabric of the leggings that you used to make they wore heavy strong and durable especially the ballerina styles they was thick and they lifted my butt but now you no longer make fabric like that and when I call they said that it would come back in the fall and winter but it be never do... I really don't like the nylon polyester blend I could get that anywhere I'm still waiting for then to return until then I will keep skipping a month... thanks for asking.

Date of experience: May 1, 2020
New Mexico
1 review
0 helpful votes
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Love this sweatshirt!
June 13, 2024

Love the fit and quality of this sweatshirt. I will definitely be ordering it in more colors.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Nice shorts
June 13, 2024

Works well for athletic shaped leg people. Stays put well.

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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Quality
June 13, 2024

Quality of scrubs were disappointing. One came with the stitches busted and no pockets on the back. I messaged right away and returned the pants. I am still waiting for the replacement over a month later. 😞

Date of experience: June 3, 2024
California
2 reviews
0 helpful votes
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Love fabletics!
June 13, 2024

Fabletics is the best! Love my scrubs and work out staff easy returns like no hustle at all! Overall 10/10!

Date of experience: June 3, 2024
West Virginia
1 review
0 helpful votes
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High quality and fast delivery
June 13, 2024

Fabletics products are always of the biggest quality and delivered in efficient time.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Great products
June 13, 2024

The order was delivered quickly and correct. The products are of good quality, and the fit is true to size.
Great experience!

Date of experience: June 3, 2024
Arkansas
1 review
0 helpful votes
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Quality Scrubs beautiful colors
June 13, 2024

Plenty of different fits in all colors and quality. Comfortable fabric and wear. Sizing i do feel fits different in each style

Date of experience: June 3, 2024
Massachusetts
1 review
0 helpful votes
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Amazing
June 13, 2024

I wear Fabletics almost every single day! The only pants and shorts are my favorite! With their shorts my game has changed at work and at the gym!

Thank you Fabletics

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Helps with sweat
June 13, 2024

We all sweat from different places and I sweat from my rear if not for fabletics I would leave behind a snail trail which is embarrassing I bought this because it helps a lot when I exercise or go biking

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Expensive clothing
June 13, 2024

Fabletic gives you a great promotional discount if you sign up for the VIP membership. But the VIP membership is expensive and the credit system does not give you a deep enough discount to make it worth your buck. Who needs to buy athletic clothing multiple times a year?!

I like the quality of the clothing...but not enough to pay their prices.

Date of experience: June 3, 2024
Illinois
2 reviews
0 helpful votes
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I had a terrible time trying to find matching tops to the bottoms and vice versa for items I was interested in. I finally found a few things and took the plunge to become a "member". The fit was so inconsistent that items were either too big or too small and I didn't keep anything. Upon return I cancelled by member status.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Not enough value
June 13, 2024

It's great as an initial customer with the promotional pricing but for $60 a month, I really don't see the value. My sizes are hardly in stock, there's sale prices that I can use a credit on but the sale price is cheaper than my $60 credit so I'm paying more… not for me.

Date of experience: June 3, 2024
3 reviews
0 helpful votes
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Love Fabletics
June 13, 2024

I love the clothes! My go to retailer! I love the new tennis dresses!

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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Too hard to skip
June 13, 2024

As someone who skips months more than not, I find it very hard to do so. There's not an easy way to find the skip month button. I find this very frustrating and it makes me want to cancel every month.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Great product, terrible website
June 13, 2024

Fabletics's core product – leggings and other athletic/athleisure – is great, but they have a few problems:
The motion365 fabric is the best, but the monthly outfits almost always have powerhold or oasis pureluxe leggings, which simply aren't as good!
The website is SO BUGGY it's insane. As someone who works in tech i'm a little scandalized at the web performance

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Pleasantly surprised. Great soft, buttery fabric. Great colors but not all colors are available in all sizes or styles. I do wish they had more styles in red. I also wish they had more products available in TALL sizes. The fit of each of the top styles vary greatly by size. I usually wear a size large, but actually needed an extra-large in the top with the knot in the front (Which is my favorite). Prices for new customers and hitting the sales makes the cost very affordable. I recommend Fabletics, especially if you're not willing to pay the price for Lululemon.

Date of experience: June 3, 2024