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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Good
June 13, 2024

Good stuff, sometimes the email promo doesn't apply in the cart

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Excellent Customer Service
June 13, 2024

I ordered the same pants twice in one order when I went to return them It was very easy to do so and they shipped me the correct color pants before I even had an opportunity to return the wrong ones! I was going to cancel my VIP subscription this customer service Kept me hooked!

Date of experience: June 3, 2024
Colorado
2 reviews
0 helpful votes
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Great Shorts
June 13, 2024

These were very comfortable shorts that I will be wearing all the time.

Date of experience: June 3, 2024
Florida
2 reviews
0 helpful votes
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Love Fabletics
June 13, 2024

I have been a member since 2019 and wish I joined sooner. Fabletics is the best athletic clothing company around. I have tried many brands. Fabletics does not disappoint ever. The fabric, style and colors are made for all body types. I would not wear any other brand. My entire wardrobe consists of Fabletics. Love this brand! I highly highly recommend!

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Great product
June 13, 2024

Very good products. Easy to return. You will get hooked.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Quality and fashion
June 13, 2024

The quality of this item is excellent and the fit was perfect. I love that it is also a cute item I can wear.

Date of experience: June 3, 2024
District of Columbia
1 review
0 helpful votes
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I've found sizing to be somewhat inconsistent (ie. A small bra can be HUGE on me in one style and too tight in another), and the mobile app is VERY slow.

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
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$#*! off
June 13, 2024

Well- since I canceled my subscription and unsubscribed to your emails and I'm still getting this asinine survey bull$#*!- yeah seriously dissatisfied. $#*! off.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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You can say it's made with quality, all the necessities are there, one of my iffy about scrubs is some of them has the worst waistband possible and not this one, so I love it!

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Never in stock
June 13, 2024

Every time I find something cute that i would want it's sold out or out of stock in my size. Additionally, I've brought outfits that I can't workout in because as soon as you start sweating you see it through the clothes, I've left the gym early on multiple occasions because of the embarrassment. Lastly, I don't think the price is worth the value.

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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Good but could be better.
June 13, 2024

Made two orders. First order received and very satisfied with the shorts - price and quality. Second order lost somewhere but are being replaced. Looking forward to their receipt. My only complaint is delivery could be quicker.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Great fit and look
June 13, 2024

Love my products, just had to get the right size. But awesome shorts and pants I ordered fits well and easy to wash after use. Definitely ordering some more stuff now that I was able to try a few items on.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Impressed
June 13, 2024

Quality and value of the clothing is excellent. I've purchased 5 sets of scrubs and various athletic wear. Love it all.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Misleading promotion
June 13, 2024

I thought I was ordering 2 pairs of shorts but inadvertently got signed up for a $60 a month subscription service that I had to call and cancel. I still don't even know what I was supposed to get for the $60 subscription. Very misleading. Buyer beware!

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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One of my leggings came short I really loved everything else

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Love fabletics
June 13, 2024

Great products better than the "other" brand if you ask me

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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Long time member!
June 13, 2024

I shop Fabletics for my whole family. Myself, my husband, my teenage son and my college age daughters. We've gotten everything from underwear, swimsuits, coats, shorts, pants, bras and the lovely leggings! I've also turned many friends and family into customers.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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Great customer service
June 13, 2024

Everyone was so nice and helped me find everything I needed

Date of experience: June 3, 2024
New Jersey
2 reviews
0 helpful votes
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Hole in shorts!
June 13, 2024

My son looked forward to trying your brand. The shorts arrived with a hole in the pocket. Never again.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Bralette
June 13, 2024

Very easy shopping experience. One bra was too big and the return process was very easy.

Date of experience: June 3, 2024