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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Always a happy subscriber!
June 14, 2024

My order was delivered rather quickly. All my gear was perfect. The socks, shorts, pants & hoodies were butter smooth with zippers everywhere.

Date of experience: June 4, 2024
Virginia
1 review
0 helpful votes
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Great Shorts!
June 14, 2024

My son purchased several pairs of shorts to enjoy his workouts. He loves the selection and comfort, and I enjoy the quality and price!

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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3/5
June 14, 2024

I like the clothes, though I wish there was much less branding and many more patterns. The whole thing feels like a lot of effort for clothes I'm not super stoked about. If I had to interact/make choices only every few months I would reconsider. I'm sure this system works for many people, I am unfortunately not one of them.

LOVE The Only Pant. More colors!

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Quality!
June 14, 2024

I've been a loyal customer of Fabletics for years!, and I have to say, the quality of their products is amazing! Every piece I've purchased makes me feel so confident when I wear it. The fit is always just right, which is something I really appreciate.

While shipping can be a little slow for my liking, it's always worth the wait once I receive my items. Additionally, the in-person shopping experience is always a treat. I always get so many compliments for my clothes and my close friends and family always joke that I'm a walking Fabletics campaign! Haha
Overall, Fabletics has never disappointed me, and I highly recommend their products!

Date of experience: June 4, 2024
Missouri
1 review
0 helpful votes
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Not to bad
June 14, 2024

Not too bad for a first time ordering from fabletics. I had a not so great experience with PayPal but better experience now. I will order again.

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Excellent quality
June 14, 2024

Fabletics have the best quality in scrubs and active wear. Prices are a little too high but the VIP is very convenient. I am obsessed with everything I've been getting!

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Always a Great Deal!
June 14, 2024

I love shopping with Fabletics. I always get a great deal and the quality is so good!

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
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Products as advertised
June 14, 2024

The clothes were well, 9/10 I'm satisfied with the clothes I received, and then sometimes there are a few that are slightly uncomfortable

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Woodlands store is awesome!
June 14, 2024

Gabriela is the best at helping get exactly the right items!

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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(I'm not a bot btw i actually do like rocking Fabletics a whole lot)
Great shipping time: Less than 10 business days, with great communication
Great quality: No matter how much I wash my Fabletics clothes, they never lose their size, or quality.
(I've also ordered from Fabletics 2 other times in the past, and these items are still great to this day as well)
Great offers: Everyday they have new excellent offers that fit into your budget.

Date of experience: June 4, 2024
Oregon
1 review
0 helpful votes
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Excellent quality and value
June 14, 2024

I love the fit of the clothing and the quality you get for your dollar is very good. Being a member you get access to some killer deals too

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Good service, great service.
June 14, 2024

The quality of the scrubs is amazing and when I had to cancel membership, I signed up for by mistake, the customer service was fantastic.

Date of experience: June 4, 2024
Utah
2 reviews
0 helpful votes
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Monthly subscription
June 14, 2024

I don't like the monthly subscription that I get charged. If I'm busy or forget to cancel, I get charged then have to find something to buy.

Date of experience: June 4, 2024
Iowa
2 reviews
2 helpful votes
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I ordered shorts with lining and needed a large. Then ordered the same style without the lining and needed a medium. Shipping takes about 2 weeks which seems longer than normal for any online company these days. Quality is good but for the price vs service/sizing, I don't plan on ordering again.

Date of experience: June 4, 2024
Indiana
1 review
0 helpful votes
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Glitchy dashboard
June 14, 2024

I usually love my purchases but there's a glitch on my dashboard that makes it so I have to reach out to customer service every time I want to redeem a credit. I really wish this could be fixed as it's inconvenient and has encouraged me to skip months.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Quality Isn't the Same
June 14, 2024

It's been a few years since I've purchased Fabletics. 2 of my leggings arrived with stains on them and they aren't near the quality I'm used to. I've never had issues with their leggings rolling down, but the new ones do. They did make exchanging at a local brick and mortar store, but doing so through the website is a bit of a hassle.

Date of experience: June 4, 2024
Arizona
1 review
0 helpful votes
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Update to wardroe
June 14, 2024

Love the options and fit of anything I purchase form Fabletics, Delivery is fast and in store returns make shopping convient.

Date of experience: June 4, 2024
Nevada
1 review
0 helpful votes
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Poor quality
June 14, 2024

Leggings already worn out. I've only had 6 months. I have you a description as to why. There's nothing else to say

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Always Fab!
June 14, 2024

Love the variety! Fabletics offers great and colors to select from.

Date of experience: June 4, 2024
South Dakota
1 review
0 helpful votes
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So comfy and pretty!
June 14, 2024

I feel confident wearing them and they're good quality! Fabletics has great sales that I very much appreciate, I'm able to get comfy and pretty clothes at an affordable price. I love their newest pieces! Especially in their pink color, I have their leggings, shorts, and skirt in that color and they're all gorgeous. Definitely recommend!

Date of experience: June 4, 2024