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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Too long to Ship
June 15, 2024

Made a purchase on May 27, label was created May 31 but the package reached the shipping company only on June 4.

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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Great shorts! They feel and they fit amazing. I am very happy with this purchase.

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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Not For me
June 15, 2024

Don't want to say anything negative but this one is not for me. They show lots of commercials with specials but you try to take advantage of the specials and they aren't available.

Date of experience: June 5, 2024
Minnesota
1 review
0 helpful votes
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Hooked on Fabletics
June 15, 2024

Top notch from the actual products to the customer service over the years. The app is nice and so is the website

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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First time Go
June 15, 2024

This was my first purchase and I am very pleased with the quality, feel and comfort of the Only Pant (classic fit) and the High Side Chino (classic fit). I also purchased a 24/7 tee and it is so light and comfortable. And at a great price. I highly recommend fabletics wear to everyone.

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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Great product
June 15, 2024

I think it's pricey but the quality you get is worth it, and the designs are beautiful.

Date of experience: June 5, 2024
Michigan
1 review
0 helpful votes
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Sizing
June 15, 2024

I wear a L/ XL and have never had a problem feeling good in clothes that fit me until ordering from fabletics. The shorts looked cheap and saggy like I've never seen. The tank top hardly fit me even though I ordered an XL and it was a little bigger according to the sizing chart. There is not enough representation for mid sized women as soon as sizing hits XL it's like the clothes are half assed. Not to mention the pricing is nuts and you stopped the monthly reminders to skip months and prey off of busy people who relied on reminders.

Date of experience: June 5, 2024
Pennsylvania
1 review
0 helpful votes
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Store was clean and well stocked and organized. Employees greeted you with a smile and instructions of how the event will be held. In addition, strongly suggested purchasing items right after. Great to see old customer and new ones at this event!

Date of experience: June 5, 2024
Maryland
1 review
0 helpful votes
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Love the fabric.
June 15, 2024

Easy order process and affordable clothes. First time buyer and will definitely come back.

Date of experience: June 5, 2024
Colorado
1 review
0 helpful votes
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Great products and deals
June 15, 2024

I have been buying from fabletics for years. The sports bras overall seem good but some are ill fitting and uncomfortable. The leggings are second to none! I love the new product every month. Overall a great company with great products. The app doesn't work well and often freezes. The website could be more user friendly and also slow. Returns and exchanges and the review sections of the website are much improved!

Date of experience: June 5, 2024
Virginia
1 review
0 helpful votes
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No product received
June 15, 2024

Terrible, I ordered from fabletics weeks ago and still haven't gotten my order

Date of experience: June 5, 2024
Colorado
1 review
0 helpful votes
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I love all of my fabletics clothes. They are cute, comfortable, and fit well. They are so durable that I have never needed to replace an item. Yitty is also an amazing line. I seldom use shapers, but I love the yitty ones.

Because I often forgot to skip months, I found myself donating a large amount of fabletics clothing while having 6 credits to spend, so I ended my membership after about 10 years. There's a definite chance I'll be back when I'm ready to donate my current purchases and look for something new.

Date of experience: June 5, 2024
Michigan
1 review
0 helpful votes
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Pricing
June 15, 2024

Prices listed on website were not what I was charged. I was charged full price for every item I purchased, but my total said I was going to get a discount. I returned everything.

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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Most of the time the fit is not consistent, and the material is not what I would pick up if I saw it in store. Very few of my Fab items are from the past 18 months. The socks are great though!

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
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1.Ordered scrubs a few times and tried to exchange sizes. Although I shipped mine back and had a tracking number I had to wait for a couple weeks to find out my order got canceled because they out of stock. No money back. I wasted 30 min and then 55 min chatting with unuseful customer service amd still no refund. After using Truspilot, I ONLY waited few more days to get a refund.
2. Missing package, no money back but store credit only.
3. Been trying to shop for something although I fed up with them, just to use this store credit but they're constantly out of stock. I'm looking for black scrubs, common color common medium/large size and they have 2 types of bottoms in black but also 5 different strings colors so about 10 to choose from and they're low in stock or out. Onyx color scrubs hasn't been in a stock for a couple of months.

4. Ordered once gym shorts for my son 2 for $20. They were out of stock and I received one pair only for...$20.

5. Slow slow shipping! FIGS are shipping from CA just in a few days! You have to quit that USPS service, it's slow and their packages are missing so often. They'll scan them as delivered and they're gone!

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Easy ordering with great discounts.

And all of my pants are great.

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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4/15: Order placed
5/8: Talked to Customer service and said need to wait until 5/10 to see if package shows up.
5/11: Called again and explained the issue and previous call and was not going to to anything but for me to wait and I said ridiculous. New order placed and the so called pre-shipment happened, but never really left fabletics facility until 5/22
Finally got order but extremely unsatisfied. Member since 2016 and now thinking it may be time to close membership.

Date of experience: June 4, 2024
Connecticut
1 review
0 helpful votes
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Lovely products
June 15, 2024

I recently placed a small order with Fabletics for a pair of sneakers and quarter zip top. The items arrived quickly and the quality is exceptional. Highly recommend!

Date of experience: June 4, 2024
Indiana
1 review
0 helpful votes
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Terrible
June 15, 2024

I have been trying to intake an exchange for weeks. None of the contact information works.

Date of experience: June 4, 2024
Ohio
2 reviews
0 helpful votes
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Great Product
June 15, 2024

Fabletics is an excellent product that holds up extremely well. It is nicely made and is comfortable to wear. I have purchased a number of items for myself and my wife and we love them. I Highly recommend. They are a little pricey, but well worth it

Date of experience: June 4, 2024