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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Everything went well fine I got my order and a good timing

Date of experience: June 5, 2024
Florida
1 review
0 helpful votes
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Leggings
June 15, 2024

Online shopping for new leggings was a breeze. My order arrived as expected. The leggings are great quality. They've been my faves for many years.

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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Love
June 15, 2024

I have loved all the clothes I have gotten from Fabletics! They are all comfortable soft and look amazing on.

Date of experience: June 5, 2024
Oregon
1 review
0 helpful votes
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Good shorts, manipulative billing
June 15, 2024

I did their 2 shorts for $19 deal. You get signed up to their "vip membership" which is $60/Month for a credit toward something you shouldn't need to buy every month on clothes you just paid 1/3 of that price for. (BTW the same shorts are on Amazon still for less than $60).

The only way to cancel is by a live chat where they will repeatedly pretend like they didn't understand you, then try to give you deals to stay before finally giving in. If you're on a subscription you should be allowed to leave without getting badgered

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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Quality
June 15, 2024

Fabletics has quality products. They last years with regular wear and washing. (I line dry all my leggings). I order online and can return in a flash without any hassle at the store in our local mall. What is frustrating is there is always a sale going on, but everything is always out of stock! It is quite frustrating.

Date of experience: June 5, 2024
Kansas
1 review
0 helpful votes
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Great shorts, great price
June 15, 2024

I bought two shorts and they were exactly as advertised and got here quickly. Best quality gym short that i own, amazing.

Date of experience: June 5, 2024
Florida
2 reviews
0 helpful votes
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Great fabric and fit
June 15, 2024

Overall fit is amazing with fabulous style and feel of the fabric. Does not pinch or bind or "roll down" when bending over or doing squats

Date of experience: June 5, 2024
Wisconsin
1 review
0 helpful votes
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Love everything
June 15, 2024

I think the material is so great and lasts a long time. They are great with returns and great sales.

Date of experience: June 5, 2024
Colorado
2 reviews
0 helpful votes
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Difficult to review
June 15, 2024

Difficult to make a review when i haven't received my order.

Date of experience: June 5, 2024
Sweden
1 review
0 helpful votes
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Not Impressed
June 15, 2024

Leggings are very see thru, overall does not seem like good quality at all.

Date of experience: June 5, 2024
North Carolina
1 review
0 helpful votes
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Happy Customer
June 15, 2024

Great quality, true to fit. Highly recommend. Will buy again.

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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In love 😍😍
June 15, 2024

I absolutely love my gym clothes! The fabric is of exceptional quality, making them both durable and comfortable. I feel beautiful and confident every time I wear them. Highly recommend!

Date of experience: June 5, 2024
Virginia
1 review
0 helpful votes
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Love it@!@
June 15, 2024

I always love Fabletics! I just wish there were more colors.

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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Love their clothes!
June 15, 2024

Fit is great. Style is awesome. VIP Club makes awesome clothes affordable.

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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Some of the clothes already ripped. Quality is not great

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
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Not impressed
June 15, 2024

Overall I am not a fan of Fabletics. I do not like how long the shipping takes. It is crazy to have to pay import tax. The website is very slow and difficult to navigate. It is not easy enough to skip a month. The quality was not great in my opinion and it was difficult to find pants I like that were available in my size (a basic medium) because it seems everything is often sold out. I still had to pay tax on my orders even when using a fabletics credit, which is ridiculous. It's expensive enough as it is for poor quality. I have store credit that I will not even be using because they make it so difficult. Overall not happy and will not be ordering again.

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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Decent when discounted
June 15, 2024

I generally like the shorts and pants I've gotten from Fabletics, but would never pay full price for them. Color selection is fine. Overall the fabric is good, but their zippers are cheap and difficult to operate. The outer material holds up well enough but the seams of the linings on my shorts have started to fray.

Date of experience: June 5, 2024
Kentucky
1 review
0 helpful votes
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All of my purchases are Great!
June 15, 2024

It was very easy to find the items I wanted to purchase & when I received them they all fit perfectly!

Date of experience: June 5, 2024
Wisconsin
2 reviews
0 helpful votes
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They worked well to accommodate.
June 15, 2024

I thought I could exchange clothing for a different item, but when I was told that I couldn't, they made an exception this one time.

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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Bills Experience
June 15, 2024

59.95 monthly is way excessive for membership, im canceling.
Orders take long time to arrive.
Store personnel not too helpful.
Large sizes not in stores.
Clothing nice but plastic closures on pants is cheap, easily breaks.

Date of experience: June 5, 2024