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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Love how easy is to find the right clotes for me and to order them. Aways thrre is something to like and fit me well.

Date of experience: June 4, 2024
North Carolina
2 reviews
0 helpful votes
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Outstanding in every way
June 14, 2024

Saw these great looking pants and joggers in an advertisement. Kept looking at them and decided to order 2 pair. The price was very good and they looked nice. When I got them I was blown away with the quality. I am a true customer of Fabletics.

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Great products!
June 14, 2024

I utilized my member credits to purchase 3 new outfits as a reward for my workout progress. They fit great; true to size and good quality materials!

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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Exerciser
June 14, 2024

I loved my choices. Fabletics doesn't disappoint, I have ordered many items from Fabletics usually workout items.

Date of experience: June 4, 2024
Missouri
2 reviews
0 helpful votes
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Size issue
June 14, 2024

The size I normally wear is way to small for me. Sizes run atheist 2 sizes small

Date of experience: June 4, 2024
Minnesota
1 review
0 helpful votes
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LOST A CUSTOMER
June 14, 2024

MY LAST TWO ORDERS HAVENT SHOWED UP AND I HAVENT BEEN REFUNDED NOTHING SO I WOULD LIKE TO CANCEL MY MEMBERSHIP

Date of experience: June 4, 2024
Minnesota
1 review
0 helpful votes
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Review
June 14, 2024

I'm very happy with your product. It's very useful for my family. I also went to your store at Minnesota and I bought a lot of.

Date of experience: June 4, 2024
Arizona
1 review
0 helpful votes
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More Options
June 14, 2024

I love your scrubs but wish you had more color options. Not all colors work for all skin tones. With only one color release per month and being a new customer, I can not get previously released colors (ex. Navy blue) in the style I like, in a size that fits because they are always out of stock.

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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Worst Customer Service
June 14, 2024

I will never buy another product from them. Screwed me over.

Date of experience: June 4, 2024
Virginia
1 review
0 helpful votes
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Review of company site
June 14, 2024

I've spent hundreds of dollars on your products and you initially did NOT honor my VIP status for some reason and I was not able to get VIP prices for the longest time. In essence, I had to RESTART my purchases to once again get VIP status. There were dozens of times when your products were advertised at a certain price (i.e, in an advertisement on Facebook) and when I went to the Fabletics' site that specific reduced price was NOT available. I called to complain and was told to take a "screen shot" of the advertisement which had already disappeared on Facebook because I had logged off. This is FALSE advertisement, and this has happened way too often. It's only because I like your products that I continue to be a customer. And, I should not have to take a "screen shot" of anything... ever. You can see I spend money on your site and I would not take my time to complain if I was lying. I simply want FAIR treatment and to be regarded as a VALUED customer since I choose to spend so much money on your site. I do NOT feel treated this way at all.

Date of experience: June 4, 2024
Arizona
1 review
0 helpful votes
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I find the website and membership super annoying. You pay over $60 for a membership credit and end up getting items that they have marked down to $24. I've also purchased items at full price and then a few days later they're half off. I really don't appreciate being charged a "tariff tax" - this is a cost of doing business that should belong to Fabletics ALONE. They are sure as hell making enough money to cover it with this scheme that they run. I doubt that adding this tax is even legal. Love the lines on the Oasis Pureluxe leggings and the feel of the fabric - but I'm always looking to cancel my membership because it just feels so scammy and annoying.

Date of experience: June 4, 2024
Arizona
1 review
0 helpful votes
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Bad order
June 14, 2024

My order was going along with after pay, then I got a notification that another order went through my bank account! I notified them several times that I did not order anything else they took two payments and I hope the bank don't do any more. But other then that the scrubs could be a little lighter after all this is Arizona... Suzan

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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This is kind of a "gotcha" deal
June 14, 2024

When I contacted Fabletics about nearly $1300. Of "credit" - for which I paid monthly "membership" fees, they acted as if I was speaking another language. They suggested I go into a Fabletics store, to get it taken care of. It never happened, and the marketing they do to hook customers into monthly fees should be out-lawed.

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
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Great addition to an already strong line-up! Great products! Great Customer Service!

Date of experience: June 4, 2024
Virginia
1 review
0 helpful votes
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Underwhelmed
June 14, 2024

I was a member years ago and had a great experience. This time around I found the site very glitchy especially on the phone. I never received notifications about skipping the month and once on the site it is not easy to skip. You have to click skip(at which point you think you're done). Then you are shown products to look at and at the end of the page there is a second skip the month button that you must click in order to successfully skip a month of billing.

I was unsuccessful the first time I tried to skip and when I went to use my credit I only got one product. I thought you got to choose an outfit. I could have outright purchased the product for less. I will not be continuing.

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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I ordered a bathing suit that was clearly previously returned. The chest was oddly stretched out and the crotch protective shield was in the belly of the bathing suit. Gross and terrible quality assurance. The quality of the products has been steadily declining and leaning heavily on fabrics that are terrible for the environment. Y'all are doing bare minimum and it shows. I want to cancel my membership

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
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Super easy to order online!
June 14, 2024

I received my outfit and was thrilled. It was so cute and I love Fabletics!

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Great Products!
June 14, 2024

Every item I have bought, mens and womens shorts, shirts, and even my new fanny pack! The quality is so great!

Date of experience: June 4, 2024
Colorado
1 review
0 helpful votes
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$#*! fabletics
June 14, 2024

I hate this company, always stealing money from customer's🖕🏻

Date of experience: June 4, 2024
Arizona
1 review
0 helpful votes
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Awesome deals! Amazing feels!
June 14, 2024

My items arrived fast and well packaged. Everything fits perfectly and I couldn't be happier with all of my new leggings, sport bras and swim suits! Most comfortable I have ever been!

Date of experience: June 4, 2024