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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
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NO ORDER
July 11, 2024

I still have not got my order. I have called countless times due to doordash being unable to deliver and even changed my address and still haven't got my order. Will not recommended.

Date of experience: July 1, 2024
Georgia
2 reviews
0 helpful votes
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I wear everyday
July 11, 2024

The leggings are excellent.They fit well,can choose fabric and launder nicely. I wear under scrubs everyday.

Date of experience: July 1, 2024
Kentucky
1 review
0 helpful votes
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Somebody call quality control
July 11, 2024

All of the garments were different sizes and some fit, some too small and some baggy, despite me ordering everything in one size, so I returned this and I'll think twice before considering Fabletics in the future at least until I think you've got these issues sorted

Date of experience: July 1, 2024
Tennessee
1 review
0 helpful votes
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It's meh
July 9, 2024

The items I want are not always available but I have gotten a couple pleasant surprises from items I got for gifts for others. I'm canceling membership because the cost is more than any benefits are worth.

Date of experience: June 29, 2024
Idaho
1 review
0 helpful votes
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Loved!
July 8, 2024

Everything fit great, loved my skirts so much! Can't wait to wear them

Date of experience: June 28, 2024
Colorado
1 review
0 helpful votes
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Horrible shipping experience
July 5, 2024

Not sure how my order got shipped to a completely wrong address, but the company could not do anything to fix it and I was told I would need to contact the shipping company (which doesn't have a contact option) to attempt to get the address fixed. Couldn't even get a refund and they refused to ship me a set to the correct address.

Date of experience: June 24, 2024
Texas
1 review
0 helpful votes
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Love
June 27, 2024

Fabletics was easy to use, the 80% off looked sketchy but wasn't, it worked. Got my stuff in a reasonable amount of time, love it. It's all good quality and will buy again. The top i got is in the pictures, new fav, love the built in bra.

Date of experience: June 17, 2024
New York
1 review
0 helpful votes
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Purchase
June 26, 2024

The Material is soft and nice. Colors are vibrant and easy to match,very comfortable.

Date of experience: June 15, 2024
California
1 review
0 helpful votes
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Site slow to respond
June 25, 2024

Site works for the most part. It just takes an inordinate amount of time to load, and many items online are out of stock or sold out which is disappointing and time consuming trying to find alternatives.

Date of experience: June 15, 2024
California
2 reviews
0 helpful votes
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Great Fit & Comfortable
June 24, 2024

The boxers fit great and comfortable to wear. The material is soft and flexible. They do what they advertise.

Date of experience: June 13, 2024
Australia
1 review
0 helpful votes
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Many years as a happy customer!
June 24, 2024

Very easy to order
So many different choices to choose from
Thank you :)

Date of experience: June 13, 2024
Colorado
1 review
0 helpful votes
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Not good if you're forgetful
June 22, 2024

I keep forgetting to skip so I spend more money than I intended to, the credits are worth more than the amount you could possibly spend because everything's always "on sale" so you actually end up paying more for each item on average.

Date of experience: June 12, 2024
New Jersey
1 review
0 helpful votes
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Items always arrive in a timely fashion. It's also great that I can stop and start our savings whenever necessary.
Overall, great shopping experience. Itsvall good that there are neighbourhood stores nearby.

Date of experience: June 12, 2024
Ohio
1 review
0 helpful votes
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Nurse
June 21, 2024

Horrible fit, and since then my account is being charged for unauthorized charges!

Date of experience: June 11, 2024
California
3 reviews
5 helpful votes
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Leggings fell apart after one wash
June 20, 2024

Leggings fell apart after one wash - all the threading came out. I contacted them for a refund or exchange and just got a snarly response and told they cannot view the images as you can only reach them through Facebook messenger and they offered me a $10 store credit against a new pair of leggings.

Date of experience: June 10, 2024
Illinois
1 review
0 helpful votes
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Not received
June 20, 2024

Not good experience. I paid money but did not receive package. Maybe its a scam

Date of experience: June 10, 2024
Texas
1 review
0 helpful votes
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Good quality
June 20, 2024

Was very please with the items, and was easy to cancel when I needed to.

Date of experience: June 10, 2024
Colorado
1 review
0 helpful votes
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Love Fabletics
June 20, 2024

Fabletics is amazing! Been a fan since the beginning. There are no other leggings and sports wear better! They hold up amazing! They shape you, hold you in. They a comfy and very soft! Highly recommend!

Date of experience: June 10, 2024
Colorado
1 review
0 helpful votes
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Horrible membership
June 19, 2024
Updated review

The only reason to make your customers "skip" a month is because you're hoping they'll forget and you can charge them. Plus requiring them to call in order to cancel so that the sales person can try three times to talk them or of it is awful. If you had faith in the quality of your product you wouldn't need to resort to these ploys that never benefit the customer.

Date of experience: June 9, 2024

Terrible membership policies
June 15, 2024
Previous review

There is no reason to make customers "skip a month" except that you hope they forget and then you get to charge them. It's also ridiculous that the only way to cancel is by calling in so that the rep can repeatedly try to talk you out of it. Horrible way to do business.

Date of experience: June 5, 2024
Kentucky
1 review
0 helpful votes
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Trousers and t shirts
June 19, 2024

Wonderful products with affordable prices and the quality is simply superb and also the pattern and colors also pretty good and mainly the material is super soft and elegant.

Date of experience: June 9, 2024