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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Great comfortable clothes
July 11, 2024

I placed an order then another. These items are so comfortable

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Way too many hoops
July 11, 2024

Fabletics was much too big a pain to be worth it, didn't have normal online shopping return policies, found sneaky ways to charge you, and was much too complicated when it came to "credits" and what you were paying for. I got sick of being scammed and taken for a ride so I cancelled and feel so much better!

Date of experience: July 1, 2024
Arkansas
2 reviews
0 helpful votes
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The customer support team was very kind, quick to respond, and extremely helpful. On top of that they have the highest quality shorts I have seen for the price.

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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Returned
July 11, 2024

Return was smooth and easy. Scrub top did not fit right. Too tight around chest and arm area.

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Never received items
July 11, 2024

I've never received these items or credit for the items since never came in

Date of experience: July 1, 2024
Ohio
1 review
0 helpful votes
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Always a pleasure to order from Fabletics! My needs are met with each order and have been satisfied with each purchase.

Date of experience: July 1, 2024
Virginia
1 review
0 helpful votes
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Scrub tops
July 11, 2024

The material is breathable and lightweight. My sister and I enjoy wearing them. So much so, that we purchased a second set.

Date of experience: July 1, 2024
Alabama
1 review
0 helpful votes
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Inventory
July 11, 2024

I have no doubt that Fabletics clothing are great for fitness and casual wear, but too often the items that I want are either very difficult to find or not available at all. The few items that I have been able to acquire are serving me well.

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Product is good
July 11, 2024

Product is good. But very long for me
Recommendations

Date of experience: July 1, 2024
Washington
1 review
0 helpful votes
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Very comfortable
July 11, 2024

Underwear swimming trunk tee shirt shorts all very comfortable

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Excellent Clothing
July 11, 2024

I have the fabletics membership for 3 plus years now. It's a great program, I pay a monthly fee and shop every six months with my credits. The clothing is very comfortable and stylish. You can't beat the price on their monthly deals.

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Not the best quality
July 11, 2024

Most of the items I'd gotten had lots of loose strings on them and the sizes of the clothes were wayyyy too small and I triple checked them before I made my purchase and still needed up sending 4 items back.

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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Poor Service
July 11, 2024

I ordered a set of scrubs which I have never tried on and no longer need or want so I will be sending them back. But after ordering y'all withdrew an additional $60 for some membership that I never authorized.
Not At All Likely I will ever order from Fabletics again.

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Multiple items purchased
July 11, 2024

I ordered several things in the May sale and saved money and received them in a timely manner! I was out of country during their arrival and was very excited to see them waiting on me when I came home. The flare yoga pants are very comfortable and I could even dress them up for work 🤩! No one questioned them.

Date of experience: July 1, 2024
New York
1 review
0 helpful votes
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Hard to navigate
July 11, 2024

The site is hard to navigate. It lists the same item multiple times in different colors and the repetitiveness is confusing as you end up seeing the same listing multiple times.

Size filters don't work well and continue to show the same things that aren't in stock in your size.

Overall the items are good and pricing is ok, dealing with the site is the most frustrating part of the transaction.

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Taking money unfairly
July 11, 2024

Somehow I got signed up for some program and was charged $60 for no items - some type of membership that I did not sign up for. Watch out! I did get my money back, but I had to contact customer service and it was a hassle. My son likes the merchadise, but I won't be using the website again.

Date of experience: July 1, 2024
Minnesota
1 review
0 helpful votes
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The clothing is fine except when you can't find it in your size and color
Website - Response after clicking bottoms leggings - Hmmm can't seem to find the page selected?
Limited sizes selection- why not show what is available rather than not?
Not stated that return coupons can only be used for FULL price merchandise - thanks I get ready
To process my order and no can do - thanks a lot and my business is really really appreciated!
That new size between XL 1XL and 2XL is sure confusing especially with modern stretch fabrics -
What size do I really want and the photo images of the models seems distorted?

If this is not what the experience survey is about please forward it to the appropriate Fabletics dept.

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Great quality for the price
July 11, 2024

I love everything I have purchased from Fabletics. Sometimes my size or the style I'm interested in is sold out, which can be frustrating; but overall I'm pleased with what I have found so far. Great quality for the price I pay, for sure!

Date of experience: July 1, 2024
Florida
2 reviews
0 helpful votes
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Love
July 11, 2024

Every item is really soft, and the colors are really pretty. Most of the items I buy are comfortable.

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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I was surprised
July 11, 2024

I bought Fabletics for the first time because of the promotion and I loved it. I did 2 more orders after that.

Date of experience: July 1, 2024