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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Fake pricing
July 11, 2024

2 of the 4 items were acceptable but the required monthly membership to acquire the best pricing is ridiculous

Date of experience: July 1, 2024
Kansas
1 review
0 helpful votes
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I don't like their sales practices; they are not correct. I ended up paying much more for a swimsuit and felt cheated.

Date of experience: July 1, 2024
New Mexico
1 review
0 helpful votes
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Customer service
July 11, 2024

I contacted customer service because I was charged the monthly fee even though I had skipped the month. I have been a customer for several years and never had any problems.
Customer service told me that since I could not "prove" I skipped the month they could not help me. Felt like I was being called a liar. Not a good experience.
Overall they have high quality products thus the 4 stars.

Date of experience: July 1, 2024
Arizona
1 review
0 helpful votes
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Great Job
July 11, 2024

I received two packages and had to cancel one. I was very pleased with the assistance I received.

Date of experience: July 1, 2024
Utah
1 review
0 helpful votes
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Good quality
July 11, 2024

The majority of the items I purchased were of good to great quality. I've only encountered an issue with one set of pants where the zipper on the front right pocket separated within the first couple uses of it. The clothes are stylish and are well fitted.

Date of experience: July 1, 2024
New York
1 review
0 helpful votes
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Active shorts
July 11, 2024

The 2 pair of shorts i recieved fit well and are of good quality. I was charged for each as I expected. A few days later a charge for 59.95 was charged to my card as well.?. Some kind of account credit voucher which I did not approve.

Date of experience: July 1, 2024
Louisiana
1 review
0 helpful votes
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Workout gear
July 11, 2024

Amazing feel with comfort and performance you need for your workouts.

Date of experience: July 1, 2024
Arizona
1 review
0 helpful votes
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Great pants
July 11, 2024

The men's pants are comfortable and fit nicely.
My husband loves the clothes that he has bought from Fabletics.

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Very disappointed fabletics charged me almost $60.00 for something that I never received Find out when checked my bank statement

Date of experience: July 1, 2024
Tennessee
1 review
0 helpful votes
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Quality Comfort & stylish
July 11, 2024

I am a nurse and thought I would try a set of the scrubs since my mandatory color for my unit was available. I usually buy another comparable brand, same material & price range. I purchased one set & I loved them more than my old brand. I like the fit, wrinkle free & a little cheaper than my old brand. I bought several more sets. My only complaint- the VIP status. You have a great product. Just sell it as is. Please don't complicate it!

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Service
July 11, 2024
Updated review

Great service at the Irvine Spectrum location! Super friendly too

Date of experience: July 1, 2024

Great staff!
November 1, 2022
Previous review

Friendly and helpful staff. Great selection of leggings, bras and cute jackets

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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I love Fabletics
July 11, 2024

I wanted to try Fabletics because I love Khloe V3 how it looks. So i bought it and I'm in love with it. How it fits me, the color, the quality. Fabletics now is my favorite sport brand.

Date of experience: July 1, 2024
Hawaii
1 review
0 helpful votes
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Fabletics provides great service and quality merchandise.

Date of experience: July 1, 2024
Oklahoma
1 review
0 helpful votes
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Quality just not there
July 11, 2024

I've had a Fabletics mo membership for a long time now. I've bought a ton of items in that time. The quality isn't the best. My hoodie started to shred after the first wash. Some shorts feel like paper and could rip at any moment. The color fades on just about everything immediately. The sizing isn't consistent. Even the men's hoodies are too short. I would never buy anything full price on this site. Will be canceling soon.

Date of experience: July 1, 2024
Washington
1 review
0 helpful votes
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Excellent quality
July 11, 2024

Fabletics is my favorite go to for leggings. They are excellent quality come in an extra long length. My favorite is the high waist, cool weather style with pockets for my iPhone, plus. I wish they had more of this style In stock. The fabric is great, even in other seasons.

Date of experience: July 1, 2024
Idaho
1 review
0 helpful votes
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Everything I've purchased over the years from Fabletics has lasted a long time and still looked in good condition. When you can find pieces you like on sale, it's usually a super deal! The only problem I've had is not being able to find my size when the sale is on. Unfortunately, this happens often. Their return policy is amazing!

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Super comfortable
July 11, 2024

The colors and styles are great and very comfortable

Date of experience: July 1, 2024
New Jersey
1 review
0 helpful votes
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Website/App Not User Friendly
July 11, 2024

Just a poorly made website and app. Hard to find items, it freezes, gets stuck and/or remove cart items. My husband almost completely gave up making any purchases due to the multiple issues trying to shop. Can't easily get from woman's to men's items to shop and vise versa. Very frustrating site to shop on, which is a shame because their clothes are great.

Date of experience: July 1, 2024
New Mexico
1 review
0 helpful votes
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Poor communications
July 11, 2024

Pants are okay, however I have been trying to cancel subscription as I don't want to buy clothes every month. I have not received any reply to my emails. I guess I will just have to contact my credit card and dispute the charge as fraud to get someone's attention.

Date of experience: July 1, 2024
Indiana
1 review
0 helpful votes
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Love the quality!
July 11, 2024

Fabletics always has amazing deals on their high quality merchandise! You will definitely, always be able to find at least one thing that is perfect for you… If not more than that! The clothes hold up amazingly and are perfect for being active; or just lounging. Love it!

Date of experience: July 1, 2024