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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Shorts
July 11, 2024

I like the feel of the shorts. They are comfortable and breathe well. Great for my workouts.

Date of experience: July 1, 2024
North Carolina
1 review
0 helpful votes
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Great Clothes
July 11, 2024

Easy ordering! Excellent deals! Shipping and communication and tracking perfect. Products arrive very timely for order initiation.
Rey satisfied customer.

Date of experience: July 1, 2024
Australia
1 review
0 helpful votes
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Still not here a month later
July 11, 2024

It's been a mo th and tracking just shows the parcel circling the state to the same few hubs again and again. Very frustrating- it's probably driving past the delivery address every time

Date of experience: July 1, 2024
Nevada
1 review
0 helpful votes
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Return
July 11, 2024

I am not satisfied because this website never has anything in my size. They advertise all kind of cute clothing items but are consistently out of my size. I ordered shoes and then it was canceled because they were out of my size.

Date of experience: July 1, 2024
Colorado
1 review
0 helpful votes
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Not bad
July 11, 2024

The stores don't stock enough clothing for men and the website rarely has anything in stock that is my size

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Great materials
July 11, 2024

I bought a running bra and tshirt and the material used for both items was very soft and felt great on. The employees were very helpful and it was overall a really nice shopping experience.

Date of experience: July 1, 2024
Connecticut
1 review
0 helpful votes
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Very comfortable design and the garments are soft and make the movements easy. I love all the collaborations designed and all the colors they have. I simply love Fabletics.

Date of experience: July 1, 2024
Wisconsin
2 reviews
0 helpful votes
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Scrubs?
July 11, 2024

The material is nothing I'd ever purchase of I touched it first. I got a sz small set. The top fits like a large and the bottom barely got over my hips. But then fit my waste. I don't think I'll wear them more than the one time I tried.

Date of experience: July 1, 2024
Georgia
1 review
0 helpful votes
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Membership fee
July 11, 2024

I never understood the monthly fee and its benefit. It was a nuisance to have to cancel it every month!

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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Best for value!
July 11, 2024

I love and recommend Fabletics to everyone. They have a great quality, great fit and great value!

Date of experience: July 1, 2024
Tennessee
1 review
0 helpful votes
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Love Love this product/brand
July 11, 2024

My boys love their products and pretty much only wear their shorts now. My husband started wearing them and loves them too. Pricing is amazing for the quality of this brand. Fast turnaround to get them shipped. Great quality and great prices!

Date of experience: July 1, 2024
Massachusetts
1 review
0 helpful votes
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I wish credits didn't expire
July 11, 2024

I like the bundles. I look each month to see if there is anything I like because there are some really good deals. However, there are some months that either don't have anything appealing or I waited too long and there isn't any available in my size or color. I wish credits didn't expire because sometimes nothing is appealing or I didn't have time to look.

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Membership overpriced
July 11, 2024

I have been a loyal member for the last few years, but im seeing that the 60/ month membership doesnt equate to the cost of the actual clothing. Applying a VIP credit to something that is 29.95 feels like im overpaying for the membership. Im cancelling and goign to just buy single items as i need.

Date of experience: July 1, 2024
Massachusetts
1 review
0 helpful votes
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Why on earth would you choose to show every color as its own product item? Its not sorted, its confusing and really hard to filter and sort by size and if its in stock or not! Take a clue from every other retailer. Sort by the product cut and then show all in stock colors.

Date of experience: July 1, 2024
New Jersey
1 review
0 helpful votes
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Underwhelmed and will not be bacl
July 11, 2024

I order a bunch of items and did not like most of them, size, colors, etc.
I returned most everything and was not told that I would be charged full price for the items I kept, so I went from saving money by ordering in bulk to feeling like I over paid for shorts, 2 shirts and 2 pairs of socks.

Date of experience: July 1, 2024
Colorado
1 review
0 helpful votes
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The sizing seems wildly off and returns/exchanges are difficult. Customer service also makes it impossible to cancel.

Date of experience: July 1, 2024
Ohio
1 review
0 helpful votes
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Membership is a Joke
July 11, 2024

Your membership is an obvious attempt to give customers a bad deal. You can buy the outfits already put together which don't include much of your entire line or you can get ONE item which almost never equates to what was paid for the credit. While I generally like the clothes the bad taste from the membership scam makes me hesitate to buy.

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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Hate the business model
July 11, 2024

The pants are great. I just don't need or want new clothes every month. Having to get a subscription to try a few pairs and then have to cancel is annoying.

Date of experience: July 1, 2024
New York
1 review
0 helpful votes
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It's only good as a new member
July 11, 2024

It is only worth it as a new member. After the initial new member discount, the prices are too high. Instead of always having sales, keep the prices lower and have occasional sales. I liked what I got but I can justify the price especially since the first order is so cheap.

Date of experience: July 1, 2024
Utah
1 review
0 helpful votes
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Boo on the membership farce
July 11, 2024

The clothing is really great but the membership thing is misleading. I get charged each month and with that money I get 1 VIP credit and it does not get used for items that are worth the same amount or I am not credited with the qual amount of money paid. I would prefer to just pay for the items at their true price.

Date of experience: July 1, 2024