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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Georgia
4 reviews
0 helpful votes
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Great outfits!
July 12, 2024

I love the items that I ordered. They fit nicely and the colors are magnificent!

Date of experience: July 2, 2024
Texas
1 review
0 helpful votes
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I love it! I wish the orders would get to me a bit faster but that's because I'm excited about wearing the new item!

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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Great quality
July 12, 2024

I love the quality of the products. The comfort level is amazing. I will definitely be buying more and more. All the new color drops keep me interested in everything. I'm so happy I am a VIP to get amazing deals.

Date of experience: July 2, 2024
Colorado
1 review
0 helpful votes
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Fabletics is s great company
July 12, 2024

I love the quality of the fabletics products and the fit is always true to size. The website is also very easy to navigate on and check out is always easy as well! Plus if you have any questions or problems their customer service is great!

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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I love Fabletics!
July 12, 2024

I just love this brand! The styles are awesome, prices are affordable, quality is great! I love everything about Fabletics!

Date of experience: July 1, 2024
California
4 reviews
0 helpful votes
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Shorts
July 12, 2024

Received my order as expected, everything met my expectations

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Order Never Received
July 12, 2024

Poor! Second time in a row I have not received my items due to the shipping partner losing them.

Date of experience: July 1, 2024
Georgia
1 review
0 helpful votes
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AMAZING
July 12, 2024

The fabrics of the scrubs that I received are amazing.

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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Just as described
July 12, 2024

Quality and fit were on point! The sizing was good and the stretch and material were sturdy

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Nope
July 12, 2024

Items take forever to deliver and method of shipping is highly unreliable—I had initially ordered a set in a completely different color, it never made it to me; when credited back, I couldn't reorder the same color. Highly don't recommend.

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Product Never Received
July 12, 2024

Product was supposedly shipped, but never arrived; shipping info suggests it was never picked up. I tried to place another order but they couldn't expedite, despite my need for the item before a planned trip. Had to get a refund and order a similar product from elsewhere.

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Great Customer Service
July 12, 2024

Every time I interact with customer service I have a good experience. Representative are always friendly, smiling, and try their best to help and find solutions.

Date of experience: July 1, 2024
North Carolina
1 review
0 helpful votes
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Best Brand for me and Others
July 11, 2024

I love Fabletics and love giving Fabletics as gifts to others.

Date of experience: July 1, 2024
Georgia
1 review
0 helpful votes
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Quality issues
July 11, 2024

First time shopper. Received shorts that were already having issues with the threading. One of the shirts also broke a stich as I was taking it off (normally). I noticed this is not that great a quality and won't be shopping here again.

Date of experience: July 1, 2024
Michigan
1 review
0 helpful votes
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Terrible Business
July 11, 2024

Scam. Charging my account 60/month unless I remember to "skip"'the month.

Scam, no good, quality poor.

Date of experience: July 1, 2024
Wisconsin
1 review
0 helpful votes
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FABulous!
July 11, 2024

Fabletics not only looks great but their quality is top notch too! I love how affordable their clothing is, how easy it is to order from them, and also super easy to return items, if needed. I LOVE Fabletics!

Date of experience: July 1, 2024
Kentucky
2 reviews
0 helpful votes
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Love them
July 11, 2024

The leggings fit so well and wash easily. I still wear my first pair that I bought a couple years ago. I am on a limited income, therefore I can only buy when they are on sale. As for the other clothes, I am 67 yrs old, and not quite built to wear the tops. Highly recommend!

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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Lost color and bad shipping
July 11, 2024

They shipped it to a different address. It was supposed to get to my office and it was delivered to a residence building, where there was an amazon locker. As you can imagine, I didn't have any way of getting into the locker (I don't live there). So it was a very annoying process to get my package...
The shorts are good but the shirts are losing color and I had them for month and a half, it makes me question its quality... Not very happy overall.

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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Not Satisfied
July 11, 2024

After receiving my first shipment Fabletics, I was not satisfied with the fit of the leggings on my waist and even the short length was too long in the inseam. When contacting customer service on my return and cancelation of membership, the person continued to postpone the cancelation for several minutes before accepting my request as a final answer. Once I returned the product with tags, I only received half of the credit I originally purchased the products for. They still had tags and were never worn. Overall, I'm not satisfied with the loss of time and money I spent trying Fabletics.

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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Unhappy customer
July 11, 2024

I was not aware I was signing up for a subscription and I was charged 59.00

Date of experience: July 1, 2024