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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
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Sustainability
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Always easy to order large selection and fits great every time! Absolutely love the work out clothes and now a scrub fan as well! Well made and looks great comfy soft made with perfection
I'm really upset I was charge another 54.99% on my account even if the details of the membership points system was so hard to understand. I want my refund. But Fabletics wont let me.
I love shopping at Fabletics for my awesome grandsons! Most probably 75% of my boys casual clothing is Fabletics. This purchase was Fabletics golf dri-fit golf shirts, I'm anxious for them to share how comfortable they were when wearing on the golf course!
Materials are nice and look great but not without many flaws. Buttons are always falling off of the polos and button-up shirts. The sizing is a mess. You can order a shirt or pants or shorts online and then go to the store and the size be up to 2 inches different. Even from color to color in the exact same shirt, pant, or short the sizes can be off by a lot. For the premium you pay for these items with a monthly subscription and for most of the clothes to be out of stock, it is so not worth the hassle to continue buying from Fabletics.
I never got my order. You sent it to the store instead of my house and ii's been in limbo ever sense
Shipping is so incredibly slow makes me not wanna order anymore and cancel my membership
Removing the monthly reminder emails was sneaky and it has made me want to cancel my membership.
My husband and I ordered swimsuits, shorts, and a cabana shirt. Everything fit amazingly and it was very good quality. The only thing I wish was different is that all sizes would be restocked in a timely fashion. It takes a long time to find something you like in a specific size.
I returned only a few pieces of my total order. I also exchanged a sports bra. I received tracking and shipping on the exchange, but I received no communication on any of the return. I wasn't sure if they received it, the tracking didn't give me any information. I only know they received it when I saw a refund in my account.
They do not have a site chat or an easy way to cancel membership. You have to physically call and have extremely long wait time
I ordered a couple of shorts and pants and after waiting a seriously long time for delivery, the did not fit so I did a return. It has been almost 4 weeks and I still haven't received anything.
There is zero chance I would pay full price for the clothes. I'm not convinced they will hold up. And wow, they show stains unlike any clothes I've owned before. I wanted to love them. Not the worst clothes I've owned, but I don't see any reason why I'd go to Fabletics again.
Overall it is a good experience. Some clarification needed as to charging costs to belong to VIP membership. I thought it was a one time payment but it seems it's monthly. Ican't afford that so I'm going to need to cancel.
Love their products. Most are very comfy and fit true to size. Lots of variety in style and colorways. The checkout/cart is too hard to decipher. They put in all these ways you "save" money with the regular price crossed out, then the VIP price crossed out, then the sale price shown. God forbid you put in a cash reward and/or a separate coupon code. It doesn't always show a separate line item of your discount being taken out. With all the math mathing at the same time, it creates confusion and sometimes the illustion that you're saving more than you actually are. And I'm a member! Just spell it out. Coupon Code XYZ: -$20. Cash Reward Applied: -$50. And then show that result in the total. That would be a lot clearer. Also, part of their business model is to create scarcity and it can be frustrating when an item you like is out of stock, not available in the color or size you want. Sometimes that item never returns or it returns several months later even though it was supposedly "limited edition." We all want to save and batch as many items as possible for the sale price and free shipping but sometimes this out of stock stuff ruins your plans. Anyways, overall I really like them but sometimes it's frustrating.
Can't go wrong with their tops, shorts, and pants. There have been very rare misses. I do have my favorite go-tos and I just stick with those because I know they'll fit and feel nice. Definitely will continue shopping here.
I have been ordering Fab scrubs and love them more than FIGS. I also adventured out and got the hubby some boxers and swim shorts which he loved as well. Love how soft and stretchable they are. I would say just pure comfort. I love the VIP program they have and the fact that if you would like to skip a month you can. Shipping is timely and ordering is simple.
When I order 2 items of the same color, when I receive these items in the same order, they don't always match. Of course there will be a slight difference in the colors but if the person putting the order together could pay attention and match as close as possible this would enhance my satisfaction.
I had a difficult time with my first order being sent to the wrong address, which took almost a month to get my merchandise. After returning an item my account was never credited 😞
I love the cloths, and pricing during the right time is good. The whole system tho - with the gimmicks (i.e. What FAB management structured) is really weird in my opinion. If you need support - it's pretty poor.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members