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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Selections are usually amazing online, store customer service is great. Sales are unbeatable and shipping is much faster than the past.
The items are fantastic but the offer snares you. You can cancel but make sure you do or else you get charged ridiculous amounts of money. Almost scam artists since the charge isn't made obvious until you finish checking out.
The pants I got were a little big. Compared to the yoga pants, that were the same size, they were a little too small.
It was not clear in the emails that membership was a requirement for pricing- it only appeared on the website
I bought 4 pairs of their underwear about a year and a half ago and they are the best underwear I've ever owned. So I decided to splurge this time and got another 10 pairs. Unfortunately the new underwear quality just isn't the same. The legs on the new quality get stretched and worn out very fast when wearing them and begin to ride up the thighs. This was never a problem with the old pairs. Pretty disappointing that the quality just isn't there anymore.
Fabletics are the most comfortable and lite fitting clothing.
Easy to use the application, navigating to exactly where I needed to go was very clear. I Appreciate the clarity.
Did not like that I was being billed for a membership after a purchase via an advertisement for a sale. This was not made apparent with the initial purchase. Also it was my first purchase every through this website. Their practice is very deceiving.
The outcome was as requested but the rep seemed like he didn't want to be at work
The customer service is absolutely horrible. They also claimed that if you pay extra you get it within a certain amount of days. That wasn't true at all.
Quick shipping, cheap prices, and quality material. One on my favorite clothing brands
Great shorts! Comfy and functional for working out, swimming and (almost) everything in between.
On my first purchase I was outomatiyly signed up as a member and charged a $59 fee. I have since canceled the membership but have not received the refund.
I made multiple orders to try different shirts and shorts, and only about half of them were worth the price, even with the member deals. The 24-7 T-shirt is soft, but shows sweat too much to use as a workout shirt, so I then got the Training Day muscle shirt. I liked it, so then I bought the short sleeved version of it, but both of those shirts fit differently on the neck than any other shirt, so I just threw them away. I also thought the Fundamental shorts were nice, but after buying multiple pairs I realized how the thin material was a result of being low quality.
Been trying. To cancel my account for months but it's impossible
The shoes weren't true to size, they were too small and tight. I was disappointed because they were so cute and didn't have a bigger size. I love the pants I ordered!
They do not give you what you purchase.
They set you up as a vip customer and charge you $59,95 a month and give you a hone number to cancel but it does not cancel you.
Tell me how do you cancel. I tried to email but no response. I want my money you back for the vip charges
The materials are very comfortable but they(shorts/shirts) just fit weird. The only thing I actually wear is the jogger pants. Also, had no idea they were going to charge me monthly until my wife told me about that part. Seems kinda sketchy. I'm 5'10" 185lbs athletic build for reference
The customer service at leawood branch is swesome. The quality of the materials last a long time and very up to date with styles/ trends.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members