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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

New York
3 reviews
0 helpful votes
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Fabletics is # 1 in my eyes!
July 14, 2024

I always love the fit & fabric. Many try to imitate but they cannot compare! Fabletics is innovative & always keeps up with trends.

Date of experience: July 4, 2024
Puerto Rico
1 review
0 helpful votes
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Great experience
July 14, 2024

Fabletics merchandise is of such great and soft quality I recommend you to try them out! I promise you are going to love everything!

Date of experience: July 4, 2024
Arizona
1 review
0 helpful votes
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Meh
July 14, 2024

I used to love their simple leggings and athleisure. But the fits are trying to be trendy and weirdly cut now, nothing fits right. The scrubs were terrible. The auto billing is super annoying, I ended up with a bunch of credits and no interesting options. Returns are easy though so there's a plus. & Cancelling wasn't a fiasco so that was fine too.

Date of experience: July 4, 2024
Minnesota
1 review
0 helpful votes
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Feeling Fabulous!
July 14, 2024

Whenever I wear any of my Fabletics, I feel fabulous! The complement start coming in when my co-worker, friend or family see me showing off my Fabletis clothing making me even more FABULOUS then I already am! 💕💜💜

Date of experience: July 4, 2024
Alabama
1 review
0 helpful votes
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It's just the app
July 14, 2024

My only complaint is the app. It's slow and doesn't load. I'm a fabletics girl for life

Date of experience: July 4, 2024
Florida
1 review
0 helpful votes
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Quality is not good.
July 14, 2024

I purchased several pairs of running shorts, but the quality seems to have gone done. The fabric of the shorts and shirt are like paper. Very disappointing as I bought shirts before love's them.

Date of experience: July 4, 2024
Nevada
1 review
0 helpful votes
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Didn't help
July 14, 2024

They didn't help with my issue. I tried to explain that it wasn't in the terms and conditions to only apply to one order and they kept saying they understood but it's on only one order. They obviously didn't understand but just kept stating they did.

Date of experience: July 4, 2024
Oklahoma
1 review
0 helpful votes
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Very happy with fabletics
July 14, 2024

I love shopping at Fabletics. At their store the staff always makes sure you're taken care of. I love that I can order items in the store and have them shipped to my house with free shipping. I love being able to return items to the store that I bought online. I've been really happy with them.

Date of experience: July 4, 2024
Minnesota
1 review
0 helpful votes
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Love
July 14, 2024

Love Fabletics. Great quality product. But overpriced, but if you wait for a sale then items are really cheap

Date of experience: July 4, 2024
Missouri
1 review
0 helpful votes
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I have bought multiple pairs of your one shorts and your swim trunks. They are so comfortable and look good on me. I love that they are lined so you don't have to wear underwear with them. Your shirts and tank are amazing as well.

Date of experience: July 4, 2024
Illinois
1 review
0 helpful votes
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4+ Year Costumer- Never Leaving!
July 14, 2024

I am consistently impressed by the quality of my fable tics products. Fabrics are thick, stretchy and never tear, never see-through. I haven't thrown out a single item I have purchased from wear and tear, and I have quite a bit of use. Everything is cute and extremely functional. Returns and exchanges are easy. My only complaint is I wish things did not sell out so quickly or they restocked faster.

Date of experience: July 4, 2024
New Jersey
1 review
0 helpful votes
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App needs improvement
July 14, 2024

The fabletics app needs to work faster, its too slow in loading

Date of experience: July 4, 2024
Pennsylvania
1 review
0 helpful votes
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Subscription Service Unnecessary
July 14, 2024

I needed new gym clothes and got a snapchat ad about this company. The clothes looked good and I liked that the shirts are made of material other than polyester, which seems to be hard to find these days. I ordered shorts, shirts, and underwear with the 70% off new member deal and they fit great, so I ordered more right away. Then I got an email that I did not skip the month and would be charged $59.95. A subscription service for clothing? Why? Just why? Everything is a subscription service and it is so unnecessary. I assume they hope you'll forget about it and just continue to be charged. Well, I locked my credit card and they continued to try and charge my card about every other day and sometimes twice a day. I am unable to remove my credit card from my Fabletics account. It is probably easier to just contact my credit card for a new card than to try and contact Fabletics and have my whole account deleted. Such a disappointment to find a company that makes a good product only to drive them away a customer (maybe customers if other people feel the same way I do) with a bad sales model.

Date of experience: July 4, 2024
Pennsylvania
1 review
0 helpful votes
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Great Quality
July 14, 2024

Have been a Fabletics member since 2016 and they never disappoint! I have turned my husband onto their underwear that he absolutely loves.

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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The Gym shorts the Gods wear!
July 14, 2024

I have been browsing for a pair of shorts for years. I have a few but I could never find the right price, perfect fit and colors. Fabletics came across my social media path like a comet burning in the night sky. I decided to pull the plastic out and purchase many pairs. Best pair of gym shorts ever. Fabletics made my heart tick. Thank You

Date of experience: July 4, 2024
Mississippi
1 review
0 helpful votes
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Very hard to skip the month
July 14, 2024

The skip button wouldn't work during the start of the month. The button just kept redirecting me to the homepage so I had to get in touch with someone online who was very helpful but really it shouldn't have gotten to that point. The skip the month button should be available at all times and it should be working properly.

Date of experience: July 4, 2024
Texas
1 review
0 helpful votes
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Not really sure the benefit of membership, feel like I can get most of the stuff cheaper than what a credit buys me each month just waiting for one of their million sales. I've been overcharged the last two times, they advertise "2 for" a certain price, discount one and charge full price on the other. I have gotten refunds but shouldn't have to. The worst is they use a second rate shipping service called Ontrac, always shipping issues…deliver to the wrong address, always some excuse for delays and regularly show up on a weekend to a business address to further delay arrival. My last order still has not arrived from 10 days ago. Red white and blue for the 4th which is today…NOT HERE! Dave the money and frustration, they just don't have there sh&t together!

Date of experience: July 4, 2024
Pennsylvania
1 review
0 helpful votes
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The phone number listed on the website takes you to a third party company who trys to sell life alert necklaces. There are no actual customer service agents for a live call.
I ordered an exhange and received the exact size I had returned instead of the different size I requested. The help is so lacking that I am unlikely to continue purchasing due to the hassle when things go wrong. I have also purchased panties that fray and fall apart after one wash. Again, no CS support.

Date of experience: July 4, 2024
Illinois
1 review
0 helpful votes
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I was excited and signed up for the monthly membership but was quickly disappointed when my size (1X or 2X) was never in stock on line or in stores and if it was it was only the off colors. I ended up cancelling because of this.

Date of experience: July 4, 2024
Texas
1 review
0 helpful votes
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Great Quality
July 14, 2024

I have been a Fabletics customer for years and am generally happy with my purchase. I have been able to get really good deals for great quality athletic wear. I loved all the pieces I received except the Cloudless V Neck Sweat Tank was a much thicker material than expected. At 100+ degrees it is much too hot to wear right now. I'll save for when the weather is cooler.

Date of experience: July 4, 2024