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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Washington
2 reviews
0 helpful votes
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Your sale items!
July 15, 2024

It is upsetting to order an item and pay full price for it when it goes on sale so quickly afterwards!

Date of experience: July 5, 2024
Missouri
1 review
0 helpful votes
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Website Won't Let Me Skip
July 15, 2024

3 months ago I hit the "SKIP THIS MO TH" button & went on with my day. A few days later my credit card let me know Fabletics took $59.95 off my card! So the last 2 months I have been watching more closely & had to make a phone call to skip. The agents don't seem to apologize & tell me it's my fault but I have tried clearing cookies, multiple browsers & multiple computers but the SKIP button does not work! I also can't change my payment method unless I make a purchase! I am about to cancel my membership.

Date of experience: July 5, 2024
Georgia
1 review
0 helpful votes
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Shipping
July 15, 2024

Takes way too long to get items. My first purchase took over 10 days. Even past expected delivery date. Didn't arrive in time for needed event. Canceling membership. Not worth the wait.

Date of experience: July 5, 2024
Kansas
1 review
0 helpful votes
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Good Review
July 15, 2024

The clothing I purchased from Fabletics is perfect for what I need. I wear it at work, home, events. It looks good and it feels good. Thank you Fabletics! Will buy again!

Date of experience: July 5, 2024
Illinois
1 review
0 helpful votes
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🤷🏼‍
July 15, 2024

For the price I paid my first set of scrubs I will most definitely not complain, but I won't buy another pair at full price. I neither like nor dislike them but they most definitely are not my favorite set. It could just be my personal opinion but I'm just not very fond of the material.

Date of experience: July 4, 2024
North Carolina
1 review
0 helpful votes
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Fabulous
July 15, 2024

I order all the time and love this brand! Can't wait to order again soon.

Date of experience: July 4, 2024
Utah
1 review
0 helpful votes
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Only pants
July 15, 2024

I love the only pants and shorts, but not the shirts so much. My wife is a nurse and she does really like the scrubs.

Date of experience: July 4, 2024
Georgia
1 review
0 helpful votes
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Love Fabletics!
July 15, 2024

I love the way they fit my body and how easy it is to workout in them. I work out 4x a week and all I wear is Fabletics! They keep me dry in all the right places which is a huge plus for me!

Date of experience: July 4, 2024
Kansas
1 review
0 helpful votes
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Don't fit
July 15, 2024

How do I return these do not fit,I see no return info.

Date of experience: July 4, 2024
North Carolina
1 review
0 helpful votes
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Fast Talkers
July 15, 2024

This is my second go around with them. I like their products but there is always a catch to become a member. I will be dropping it for $60 dollars a month. I do think their products are good not great and their deals are ok. They get you on the membership and the sales don't always work in the customers favor.

Date of experience: July 4, 2024
Nebraska
1 review
0 helpful votes
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Just low quality
July 15, 2024

The fabric is such low quality, it feels like a plastic bag wrapped around your legs. And trying to sell these at $60 without a membership is outrageous. While the design is nice, the quality is abysmal.

Date of experience: July 4, 2024
Arizona
1 review
0 helpful votes
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Customer service
July 15, 2024

They hang up on me one time…I was incorrect on a matter, but no need to hang up, just rude. Another time, I returned items to the store & requested that money held by Fab should be returned, they refused to do that. Its a hard company to deal with

Date of experience: July 4, 2024
Australia
1 review
0 helpful votes
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Absoultely Lovely from Australia!
July 14, 2024

The leggings and tops I purchased were just wonderful. I was visiting from Australia and my partner saw the commercial. We decided to give Fabletics and go. Considering it was my first purchase, I only bought a few items. If I had known they would be great quality and fit perfectly, I would have ordered several more pairs. When they arrived and I tried them on, I immediately went to the website to see if the sale was still on... Unfortunately, it wasn't.

Date of experience: July 4, 2024
Arizona
2 reviews
0 helpful votes
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Scrubs sets
July 14, 2024

Everything I ordered fit true to size. Excellent quality.

Date of experience: July 4, 2024
Utah
1 review
0 helpful votes
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Best purchase ever.
July 14, 2024

I've bought all my items online. Easy to navigate with lots of options. So far, I've only bought pants. I now have seven pairs and I am living in them.

Date of experience: July 4, 2024
Maryland
1 review
0 helpful votes
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Perfect
July 14, 2024

Fabletics never disappoints. Everything I ordered were perfect fits and the quality of the products are amazing and very comparable to their competitors while being THEE most pocket friendly

Date of experience: July 4, 2024
Nebraska
1 review
0 helpful votes
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Bad policies and customer service
July 14, 2024

Wouldnt let me use a gift card for discounted purchases despite just paying for gift card with cash. Unable to refund gift card

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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Prices are confusing. Sizes are limited. I don't want a membership. Please cancel membership. I tried and can't figure it out. Please refund membership cost of $60 for some kind of credit.

Date of experience: July 4, 2024
Georgia
1 review
0 helpful votes
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Love these pants!
July 14, 2024

These are by far the most comfortable pants I have been recommending to all my friends! I have purchased a few colors. Love them!

Date of experience: July 4, 2024
Florida
1 review
0 helpful votes
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Fabulous Fabletics
July 14, 2024

Great design especially the slim fit pants. Best of all is lightweight fabric ideal for Florida heat & humidity.

Date of experience: July 4, 2024