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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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The site is so easy to use! Been shopping here for years!
Placed an order and some items didn't fit so called customer service to inquire about a credit that was still pending and the Fabletics representative was able to solve my issue right away.
The agent was able to resolve my issue right away and made the process very easy and fast.
I like this gym clothes, fits really good, but one of my leggings was damaged in the sewing of the right leg, and I ordered a black and nice backpack I barely used it and it is also being damaged, in its straps.
1. It usually takes about two weeks to receive my order. You'll get notification of shipping about 7-10 after you order.
2. The monthly payment program has finally become worth using. In the past and still often, pay $50 for credit and are offered merchandise thats worth $12 for one ($50) credit. Lately, I'm seeing them offer items or comibnations of items that are equal to or greater than the value of the $50 credit.
As a healthcare provider there are never any sales for scrubs for existing VIP members. They only care about getting in new members. When they say "sale on everything" they don't actually mean everything.
I haven't had any problems with my orders or anything from them at all. I love everything I have gotten from you all, thank you so much!
Very annoying to get notifications about 12$ leggings via text only to go to the Fabletics App and find there is no such sale going on
I like the high waisted fit and pockets and overall comfort. However, they do not wick away heat or moisture. I bought them for doing barre class which is not a high energy class and I can't use them. I am a regular body shape and size at 5' 8" and 149 lbs. I have the luxe, anywhere motion 365, and on the go power hold. They all have the same heat issue.
A monthly fee when you may or may not shop is lame. It feels like a setup to make sure the company gets money by counting on people to forget to skip a month. There's also an extra click you have to make, like a second time you have to click "skip this month". That caused me to pay way more than needed after I thought I ended it. The $19 pants sound great til you realize they're actually $80 with the "membership".
Very fine quality of material. Quick delivery. I will order again.
My clothes fit perfectly. It is a good and durable fabric.
I made a purchase online but it did not fit. I took it back to the store in Southlake and they were very kind to return it and order me the correct size. There was no hassle and it was delivered to my house.
I am very pleased with the items offered by Fabletics. The quality is great and the prices are very reasonable. I will continue to shop with them.
I like Fabletics products, I just wish there were more tank options for older women. I also don't like the fact that the member credit charge went up. But I will still continue to be a member because a lot of their products are cheaper than the name brands.
I like going into the store looking at the new product very helpful staff friendly, and what to choose to mix her match. That was so great about being a member.
Pleasant greeting upon entry and friendly staff assisted in my shopping experience!
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

