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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Be wary of any "negative option" billing schemes, which require you to opt-out or cancel within a certain time frame or else you get charged. This is what Fabletic's VIP program is. You have a short period of time (~4 days or so) every month to log in and skip your monthly "credit", otherwise you're charged over $60.
I purchased the Fabletics shorts and have worn them to run and workout. They fit great and are super comfortable. Would highly recommend!
Support wouldn't give me a refund after telling them the skip month option did not work. Easiest option is to cancel after ordering and sign back up if wanting to buy something.
If I get banned, that is fine. Better to be banned than not being able to skip again and paying 60 for the credit I do not want
A+ customer service, doing business with Fabletics is seamless
I'm still learning how it all works and need to use my vip credit…
I love the Fabletics quality and have purchased quite a bit of clothing from them. My only tiff I have with them is their promos can be misleading. If your site advertises 60 percent off for VIP members until a certain date, I should be able to take advantage of the sale until then. Although I thought this, it was only applied to ONE purchase. I contacted support and they said it's for just one purchase. This is not in the terms anywhere and misleading. I pay to to be able use the Fabletics site and it's upsetting when you plan on making several purchases during a sale event and cannot.
Ordered some items and was not able to exchange for equal value. So not waste time with this.
Because of Fabletics' prices, I expect quality items! I purchased a large shirt, washed it and it shrunk! I am not happy with the quality. It now looks like a medium shirt and something that I could have gotten from Walmart.
I'd like to cancel my subscription. Not pause Payments But I cant figure it out. To be clear, I like your merchandise but the business model seems a bit predatory.
Don't know which order #, and not going to look it up...but, recently purchased a black, front zipper bathing suit. Loved the style and fit; but, the seat leg openings unravelled during first month of wear! Almost like it was dry rot in the elasticized thread! Then, I just ordered several short sleeve, short length tees. Again, loved the style and fit; but, the tees are such thin fabric, they are a wrinkled mess after cold wash and hang drip dry. Very disappointing. Don't buy poor quality stuff, and then try to fool us that it is a quality product on huge discount sale!
I love all the things I bought very great quality.
I bought 4 pieces of clothing and had an issue with all of them. The sizes are inconsistent. I had one item fall apart in the wash after 2 times wearing and a sports bra that literally made me bleed on my breasts due to the stitches being so rough. When contacted by Fabletics, I was not offered a refund, rather a $30 credit. Just not happy overall with the experience. Also when I tried to cancel my membership the rep kept trying to convince me to stay which was rather annoying.
The staff who work for Fabletics are great, however, I've been a member of Fabletics for five years and the quality of clothing had gone down. Leggings are getting more and more see through, cuts of the same shirt and size are off, the fabric doesn't hang well on most bodies, and shorts are splitting a few weeks after wearing. I'm sure COVID had something to do with the supply chain. I've had to return all orders in the past two years.
Love all outfits I bought. They fit me perfect every time. The only athletic clothes I wear.
I love the shorts I got both pair I will say the problems I've had is with the 5in ones I don't like it only has one pocket. Other than that love the shorts I got
I went to the store three months ago, and someone there asked me if I wanted to be a member and I said yes because I thought it was a membership-based on purchases and how often you visit the store, NOT that I have to pay for a monthly membership $59.99 that is way too ridiculous. I called in June, and they refunded me, but now we are in July, and they charged me again.
I was introduced to fabletics from my daughter at Christmas time buying her some leggings and I got a pair for me. I was amazed at the quality and comfort of your products! And…your leggings don't fall down all day and I don't have to hike them up to my waist! The material you use is so soft and comfortable and the leggings actually go all the way down to my ankles, where they should be. The bra I bought was so comfy, I will be back to buy another soon. Thanks for the wonderful products!
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

