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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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They worked with me yo exchange for the size that I needed after the sale ended! Speedy no hassle exchanges.
This was my first Fabletics purchase, and I was a bit disappointed with the products I received. I expected better design and fabric quality.
I love all the scrubs that I purchased, and I plan to order more.
Purchasing was a bit of a hassle because I wasn't able to see the sale prices and it showed all full price. I had to go back and fourth to the cart and constantly
I've tried Fabletics twice now, and both times was blindsided by a membership fee.
The first occasion was probably due to my not understanding the business model. The second occasion occurred because I was promised in the solicitation that there was no membership required.
(Both charges were ultimately reversed)?
The time from order placement to order shipped is extremely long. After that wait the time from shipper pick up to actual delivery is even longer. I think they must ship by mule train. Also, inventory is low. It's difficult to get what you want. Nice shorts but with these problems, just buy somewhere else. I cancelled my membership due to inventory shortages and the long order fulfillment and shipping times.
The products themselves are very high quality but cancelling the VIP membership feels purposefully difficult being that you have to contact someone in customer service to do so.
I was greeted before I was fully through the door, told that everything was 25% off and that if I spent $200 I would receive an additional $50 off- the rep was engaging and happy to be there and made the experience very pleasant
The material is cheap and rips super easy. Mine broke by simply tying the strings which aren't even matched up correctly and leave you feeling like they aren't secure. They are cheap shorts and I won't be buying them again.
I purchased leggings from here for the first time in June and created an account to get the sale price. It ended up signing me up as a vip member but nowhere did it say there would be a monthly payment, so I figured it was free! I noticed they charged my card $60 this month (July) so I logged into my account to see if there was a subscription/ monthly payment and nowhere did I see or could find it saying that. I will not shop with this company again.
Love the color the fit. The material is amazing as well. Love it will be purchasing more
I have tried to call, email and chat to cancel my subscription and have had no response to any of my outreach attempts.
I have never in the years of shopping with Fabletics been able to log on and order exactly what I want. Popular items are rarely restocked or they are discontinued and shopper is not warned.
Over the years they no longer have the basics mainly in color and fabric. I am all for they fun and funky but some of us just want our black.
Who pays $59 a month to buy clothes? They are better off making clothes affordable and ditching the membership model. $55 for a T-Shirt? I'm done doing business with them, which stinks cause the shirts I ordered were nice..
I Love buying my exercising bottoms from fabletics, the price is friendly, the qualify is great and the shipment time is practical.
I paid for an item that never was sent. And when i tried to message yall. It just said it was disconnected or not working at the moment. So due to the horrible service. I will not be ordering anything else.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

