Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
grey stargrey stargrey stargrey stargrey star

Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Lori K.
Unfollow Lori K.
Share Review
Report Review

Great clothes
August 11, 2024

High quality and very comfortable. Highly recommended. Would order again.

Date of experience: August 1, 2024
Michigan
1 review
0 helpful votes
Follow Andrew L.
Unfollow Andrew L.
Share Review
Report Review

Sizes not true to form!
August 11, 2024

All pieces were too small. Very disappointing. Was a hassle to send back and cancel membership

Date of experience: August 1, 2024
Alabama
1 review
0 helpful votes
Follow Ansley X.
Unfollow Ansley X.
Share Review
Report Review

Creating your workout wardrobe
August 11, 2024

I have been with Fabletics for several years now. When I joined, I was starting to workout several days a week, and I needed just about as many clothes for activity as I did for everyday wear. Fabletics helped me slowly create a wardrobe, month by month, for staying active every season of the year.

Date of experience: August 1, 2024
Texas
1 review
0 helpful votes
Follow Kyle Z.
Unfollow Kyle Z.
Share Review
Report Review

Great quality and my favorite. However I don't like the membership experience. Yes I can suspend but only if I remember.

Date of experience: August 1, 2024
South Carolina
1 review
0 helpful votes
Follow Chuck U.
Unfollow Chuck U.
Share Review
Report Review

I called in throughout this exchange order and the previous original order as I had decided to give Fabletics another try from a couple years prior. Surprisingly it was the Men's sizing and quick wearing out o the shirts in particular a couple years ago, yet my order arrived quickly. In this order, however the product seems of a higher quality and I decided to restart my VIP membership to give another try to Fabletics I noticed that it is a "Bit much" given the constant flooding of emails (which i have unsubscribed from) and constant plugging the unbelievable discounts which in turn flooded you guys with orders and that causing so much not available inventory and significant delays with orders awaiting to be shipped.

It does not make business sense to wildly promote your product and consistency running the "Best sale" every week if you do not have inventory to fulfill what is an estimate uptick in orders. It's not customer savy at all. Not to mention when you do settle for items that are only in stock instead of shipping within 1-2 days or whatever your website states it is taking a full calendar week before anything is moving from the warehouse. For this I will be discontinuing at best and consistently skipping months until this improves. This is really a shame.

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
Follow Diane R.
Unfollow Diane R.
Share Review
Report Review

Meh
August 11, 2024

I think it's a scam - to get the good prices you need to be a member and they automatically charge you every month but then put their items on sale for considerably less than what your monthly charge is. There is no reminder that the charge is coming (unlike every other membership I've ever had). It feels very deceptive. And then trying to cancel the membership is convoluted and not easy. Won't be purchasing from here again.

Date of experience: August 1, 2024
New York
1 review
0 helpful votes
Follow Heather K.
Unfollow Heather K.
Share Review
Report Review

Quality Product
August 11, 2024

Very happy with the leggins, biker shorts, and swim. True to size, flattering, and comfortable!

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
Follow Jeff P.
Unfollow Jeff P.
Share Review
Report Review

Adds dont match online pricing
August 11, 2024

Often there will be adds in my email and when I click on them the page open to different product and unable to find the listed items at the price shown.

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
Follow Elizabeth E.
Unfollow Elizabeth E.
Share Review
Report Review

Items took almost two full weeks to arrive. The fit wasn't great, but I'm done dealing with customer service. I canceled my vip membership. There are lots of other options.

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
Follow Brian N.
Unfollow Brian N.
Share Review
Report Review

The VIP experience is a racket
August 11, 2024

I skipped last month on the first and they still automatically charged my card. Don't fall for their scam. It's a joke.

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
Follow Jamil H.
Unfollow Jamil H.
Share Review
Report Review

Good service, low inventory
August 11, 2024

I loved the experience at the pop up store with the workers but was a bit frustrated because the store didn't have my size or color in stock multiple times. I had to keep coming back and finally got my order in July after starting in June.

Date of experience: August 1, 2024
California
1 review
0 helpful votes
Follow Yessika W.
Unfollow Yessika W.
Share Review
Report Review

It was easy to work out on and it's not see thru. Loves how it fit and made me feel sexy while working out.

Date of experience: August 1, 2024
Kentucky
1 review
0 helpful votes
Follow Hailey L.
Unfollow Hailey L.
Share Review
Report Review

Sizing very disappointing
August 11, 2024

Order 2 different sets of scrubs one sit the other didn't. Material isn't what states it is no stretch

Date of experience: August 1, 2024
Texas
1 review
0 helpful votes
Follow Mina L.
Unfollow Mina L.
Share Review
Report Review

Great, user-friendly site.
August 11, 2024

Using the sort and filter options I was able to quickly locate the items my daughter was searching for. The price was competitive and returns are seamless.

Date of experience: August 1, 2024
New York
1 review
0 helpful votes
Follow Sheryle N.
Unfollow Sheryle N.
Share Review
Report Review

Not Bad But not what I expected
August 11, 2024

Material not a stretchy as I would assume.
Still good quality but restricted

Date of experience: August 1, 2024
Virginia
1 review
0 helpful votes
Follow Amanda T.
Unfollow Amanda T.
Share Review
Report Review

Good experience
August 11, 2024

Cute style, lots of variety, enticing website and emails. But supplies limited. And shipping/processing fees have gotten prohibitivley high.

Date of experience: August 1, 2024
Michigan
1 review
0 helpful votes
Follow Drew T.
Unfollow Drew T.
Share Review
Report Review

Great product
August 11, 2024

As always, the quality is the best. Plenty of size options as well!

Date of experience: August 1, 2024
Michigan
1 review
0 helpful votes
Follow Joni N.
Unfollow Joni N.
Share Review
Report Review

Good site, easy transaction
August 11, 2024

I've always loved Fabletics. It's easy to shop, grab a membership, then cancel if you want. Sometimes favorite leggings/colors are out of stock though. Also, the last two pair of leggings got a hole in them fairly quickly and then a run forms up/down from the hole. Not happy with the quality in that respect.

Date of experience: August 1, 2024
South Carolina
1 review
0 helpful votes
Follow William G.
Unfollow William G.
Share Review
Report Review

I got robbed
August 11, 2024

Bought a pair of shorts once, end up being a VIP member, I got charged $55 for two months straight, when I tried to redeem my perk points I was getting charged full price for any piece of clothing and also a $11.99 delivery fee, of course I was upset and cancel my forced membership and lost the perk points and didn't get the money back. THATS A ROBBERY

Date of experience: August 1, 2024
Texas
1 review
0 helpful votes
Follow Christina H.
Unfollow Christina H.
Share Review
Report Review

Sizing
August 11, 2024

There doesn't seem to be any consistency in sizing.

Date of experience: August 1, 2024