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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Just okay
August 11, 2024

I find that many of their products are see thru and their sizing isn't consistent.

Date of experience: August 1, 2024
Illinois
1 review
0 helpful votes
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Limited
August 11, 2024

I purchased several pairs of pants and shorts for my husband and some scrubs for myself, but I have spent the last six months battling cancer and have not kept up with the credits. I would love to have the credits deposited back on my credit card and be done I have had difficulty, getting the sizes that I need in the colors I desire as well

Date of experience: August 1, 2024
Virginia
1 review
0 helpful votes
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God Bless
August 11, 2024

Good Job...kind and people skills and courteous andvwe wrre not on the phone as i needed to skip the month of August and then we said God Bless you and I said enjoy your day with God as God is constant in our lives sp coumt on him each moment in our lives.

Date of experience: August 1, 2024
California
1 review
0 helpful votes
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Awesome Price
August 11, 2024

Received two pants for price of one, what an awesome deal.

Date of experience: August 1, 2024
California
1 review
0 helpful votes
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Great Quality
August 11, 2024

Fabletics has great quality clothing and pretty quick shipping. I have a huge drawer full of their shorts in every color imaginable and my closet is full of Fabletics shirts. I highly recommend their activewear.

Date of experience: August 1, 2024
Honduras
1 review
0 helpful votes
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Bellísimo
August 11, 2024

Todo me encanto, bellísimo y excelente calidad y tallan súper bien

Date of experience: August 1, 2024
North Carolina
1 review
0 helpful votes
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HAPPY CUSTOMER 🎉
August 11, 2024

Everything I have ordered from FABLETICS has been high quality! I have a hard time keeping white shirts stain free, but the material FABLETICS uses comes clean every time!

Date of experience: August 1, 2024
Colorado
1 review
0 helpful votes
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I used to love Fabletics until...
August 11, 2024

I think the products are OK. I started my membership with Fabletics May 2020. The products were great and the price for the 3 piece outfits, at the time was phenomenal. It was a no brainer to purchase monthly with my credit and then spend a little extra to get more items. But then the prices went up... Way up! And some of my older pieces started to loose the elasticity around the waist band so I had to start to constantly pull the waist up on some of the leggings. So I switched to purchasing jogging pants instead. To add to this, the quality and sizing on different items has become hit or miss. There's no longer any consistency. And now that the price is so high, I'm only getting 1 item instead of 2-3 for my monthly credits, which is the equivalent to shopping full price with the supposed appearance of a discount. It's just no longer worth it and I no longer love Fabletics as a brand like I did when I started over 4 years ago.

Date of experience: August 1, 2024
Wyoming
1 review
0 helpful votes
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Pedal pushers
August 11, 2024

I have waited all summer for pedal pushers! I know you have carried them in the past because I still have several pair. They are getting old! What's the deal?

Date of experience: August 1, 2024
Iowa
2 reviews
0 helpful votes
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Great products, high prices
August 11, 2024
Updated review

Overall, I am happy with all of the items I have from Fabletics! I do think the prices are quite high, and that prevent me from ordering more often.

Date of experience: August 1, 2024

Love Fabletics!
September 16, 2019
Previous review

I have purchased many pieces from Fabletics for myself as well as for my three daughters. We love the clothing!

Date of experience: September 13, 2019
Arizona
1 review
0 helpful votes
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I have been trying to do an exchange for the longest time now. Every time I have gone into the store, they don't have the style or size I'm looking for. Neither online or in store. A waste of my gas and time to check each time. Kind of makes this membership useless.

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
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Miss the old outfit Bundles
August 11, 2024

The outfit bundles don't compare with how they used to be 3-5-10 years ago! I keep holding out hope, but have started to give up. LOVE the bell bottom compression pants though, despite not being in an outfit bundle.

Date of experience: August 1, 2024
California
1 review
0 helpful votes
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Don't forget to "skip the month"
August 11, 2024

While I enjoy the quality of the products, I'm not a fan of being tied into a membership and being charged for credits if I forget to skip a month. I end up buying items I don't need simply because I have a bank of credits. And I remain a member to ensure I don't lose credits. Meh.

Date of experience: August 1, 2024
Utah
1 review
0 helpful votes
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Best Workout Gear
August 11, 2024

This stuff is the best workout gear I've ever owned. Highly recommended!

Date of experience: August 1, 2024
Indiana
1 review
0 helpful votes
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Love!
August 11, 2024

I finally switched to Fabletics and LOVE them! I have multiple pair of thr 5inch shorts and sports bras. They are durable and last forever!

Date of experience: August 1, 2024
Florida
2 reviews
0 helpful votes
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Nice choices however not affordable
August 11, 2024

Prices need to be lowered for me to continue to purchase uniforms from them. Material of clothing seems to be like other brands so nothing special to me about clothing from Fabletics

Date of experience: August 1, 2024
New York
1 review
0 helpful votes
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Membership service
August 11, 2024

So the fact that I have to pay a monthly subscription, kind of doesn't sit right with me who is this? I would order every month I mean in this economy who really has money to order every month and pay a membership fee it took forever for my order to come in and if I'm paying a monthly membership, I feel like my delivery should've been faster. That would be a perk so owning the membership.

Date of experience: August 1, 2024
Montana
1 review
0 helpful votes
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Hit or miss
August 11, 2024

I love Fabletics and went back and forth on whether or not to cancel my VIP subscription. Ultimately I canceled because of major fit inconsistencies. It's nearly impossible to nail down size profile because styles fit SO differently. For instance, some medium impact bras size XL fit great in one style but are either too snug or too loose in another style. Same with shorts. This leads to inconvenient and time consuming returns and exchanges, just to end up with a replacement that once again doesn't fit! Leggings tend to fit consistently, but shirts, bras, and shorts are a total gamble every time.

Date of experience: August 1, 2024
California
1 review
0 helpful votes
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Refund
August 11, 2024

I was on the phone with them multiple times and they said my refund would be back in my account and about a month of waiting it's still not in my account

Date of experience: August 1, 2024
Illinois
1 review
0 helpful votes
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Shipping takes forever
August 11, 2024

I find that the items I ordered are good products. I have no problems with the customer service especially dealing with returns or exchanges. I do find however that shipping takes forever. On my average order and/or exchange, I can expect that shipping may take more than 7 days. If Amazon can delivery by a day or two, I believe Fabletics can ship faster as well.

Date of experience: August 1, 2024