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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Love the scrubs but I can only wear one color to work and sizes are always sold out and never restocked. Also limited edition colors sold out too fast for the monthly subscription order. By the time I opted to use a credit, my size was sold out never to return.
Really aggressive and unfair membership practices that intentionally lures u in and is unclear what you're agreeing to. Super overpriced with no real benefit as everything is always on sale the membership credit is simply not worth the monthly cost. Everything is always on sale for like 50% off so your membership credit is not even worth as much as a single item. The clothes are alright, but the entire business model is horrible. Support is not that great either, and the one time I got a partial refund for my trouble for anything, I got 10$ that expired in like a month or something.
I made a very large order. When items were shipped and delivered it was a completely wrong order. I order 14 items and received a package with one item (of which I didn't even order.) I contacted customer service to try to re-order the items that I actually ordered. Customer service was less than ideal. Half of my items that I ordered were sold out so I didn't even receive them. POOOOOOR customer service.
I have been a member for years. I live in leggings and it's important that they are good quality not see through. Why are customers getting the same and or better deals and opportunities than members? What is the benefit of being a member anymore? I recently placed a large order with my credits. What I received were bad quality, bad seams in spots, see thru, non compression, etc. I reached out to customer service who basically told me that there wasn't anything to be done. I've spent a lot of money and given so many referrals over the years and now that's no more. I'm extremely disappointed and dissatisfied. I also don't have the extra funds to purchase elsewhere. This was my one "splurge" that I repeated yearly.
I own several items and they are all of the highest quality. I work out 6 days a week, so I'm pretty hard on my workout gear, and Fabletics stands up to the challenge.
Love the variety, quality workout gear! Every year gets better and better!
Its annoying and makes me not want to buy the clothes I love.
There is a level of customer service they have when I go in there. Everyone is so nice and they assist me whenever I need help with outfits. I definitely appreciate the love and beautiful outfits when I come here.
Their website and app are easy to navigate and super simple to find what you are looking for. I am always able to get in and out within minutes every time I shop! They always have some deal going on so if you don't have a VIP credit it's still a budget friendly price, to get amazing quality products.
I'm obsessed with all Fabletics products! The fabric is amazing, the sizing is perfect and the prices are on point…but most of all I love the the look!
I think it is ridiculous how the credits expire. It is my money that I paid and got nothing for it. This is the reason why I cancelled my membership. I lost over 200.00. I called customer service to get my money back and they denied my request.
Do not recommend fabletics at all. They rope you in with initial low prices, but when I had to exchange a product due to incorrect size the price went back up and I ended up paying more. I tried the subscription for a month thinking it would remain with those low prices, but no. Horrible selection to use your credits. Terrible and misleading business model. Overpriced for lack of quality.
Had an order cancelled, you would not believe the pain it is to get something reordered. They know what they are doing too. The discount system is built to scam you or trick you.
Favorite shorts. I wish the best colors were in stock when big sales are offered.
Shoes run a little big got the wrong size but loved the look and feel of the shoe
Nice items but most things are out of stock in the popular sizes.If you want a set one item is usually out of stock completely or only the larger sizes are in stock. Would like to see better options for sets.
Would recommend the shorts and boxers, but the joggers were not as good. A bit pricy too
The intro offers are great but not a single thing in their catalog is worth the full price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members