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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Things are often out of stock, the quality is hit or miss. Returns are a hassle and take absolutely forever.
I do like the leggings and a few of the tops. They are really over priced though if you are not a member and even as a member you pay the tariffs because they get shipped from China so it's not really just your monthly credit- you may the monthly credit fee plus tariffs.
I will start by saying that my child loves the clothes. However, I want to warn people this company is a scam. They charge you an extra import tax (not just sales tax!) which is ridiculous! I have never seen this on any other brand.
You have to be a member to get better prices, but when you pay the monthly fee, you don't have access to everything at a discount, only limited items, especially in store.
In addition, when ordering online, I feel like the shipping costs are hidden. I called to question my charges and I had to go through four screens before the customer service person could tell me that it was a shipping charge. I don't mind extra costs if they are legitimate, but when they are hidden, I don't appreciate that.
I have received my orders faster than expected or within the date expected. The quality is amazing and I have referred the products to others. I'm very satisfied with all of my items and I am looking forward to ordering more items.
You have to buy clothes every month in order to offset the monthly over $50 membership fee. Who buys new clothes every month?
All items ordered are always packed perfectly and are received timely. The fit is very good and materials high quality. Really enjoy receiving my shipments.
I don't like the new material. It is too slippers and slides down. I spend my entire workout pulling my pants back up.
I purchased a pair of scrubs at the introductory promotional price and a white coat with my name embroidered on it for my clerkship rotations. All 3 items (scrub pants, scrub top and jacket) immediately began to rip at the seems, buttons came loose/fell off and stitching ripping and hanging loose. I contacted customer service numerous times and the best I was offered was 50% off 1 single item that would be made available at an unknown time within the next 90 days. All they cared about was the fact that I had my name embroidered so it would not be eligible for return, despite the fact that the issues have nothing to do with the embroidery. I received terrible products and they did nothing to help me whatsoever. If you want a company that values you and will make things right if they send you a faulty product I would highly recommend going elsewhere.
High quality products. Website kept crashing so had to start over several times to complete my order.
I had question/problem on a return I had made. It was not easy to get in touch with customer service and I still don't know why I haven't seen the credit on my account.
The two stars is for the actual products, which I like.
Comfortable fit and wicks moisture during my workouts!
Aside from the fact that I spend entirely too much money there. I always get the best deals and love everything I ever buy. Would recommend to anyone. And I have recommended to many friends.
I have been a member for years and the majority of my workout wardrobe is Fabletics. I set a reminder to Skip the month if I don't need any more credits for a while and then when I need some new gear I start back up. Fabletics will send you a reminder to use your credits before they are about to expire but the credits last for quite a long time.
Easy to use website great tech support when needed find everything I was looking for
They sell out of everything so damn quick that even if I manage to buy it before it goes, then I can't exchange it if the size is wrong cause all the other sizes will be sold out. Fabletics lost hundreds of dollars of my money because their items sell out too quickly. It's infuriating and completely drove me away from ordering from them ever again. Also, every single one of their items, at least their tops because that's what I tried, run huge. As someone who normally wears a medium I ordered and xs tank top and it was baggy on me. It's ridiculous. But of course when I tried to exchange it for the right size they were sold out of the other sizes so I just had to return it. I'm convinced their whole brand is rage bait.
Not only was I getting endless emails, I had to constantly remember to skip a month if I wasn't wanting to get some clothing which wasn't that great. Out of all the clothing I acquired, only one set of clothing stayed together, the rest I had to stitch back up. I shouldn't have to fix loose stitching on clothing that's marked full price around $100. Subpar quality clothing and exhausting hassle to cancel my membership. Very terrible experience.
I keep my account active so I can get workout gear whenever I want. They also have great sales from time to time. It's a little expensive and too much clothes if I buy monthly, but I can easily skip the month, but then still buy sale items or new releases if I want something.
Always great service! Everyone ( employees) Always goes above and beyond to make sure we found what we were looking for while making sure we're happy. Will always drive the extra miles for great customer service, never left the Old Orchard store unhappy or disappointed ALWAYS a great experience.
I literally live in my Fabletics gear. Everything I've purchased is super comfortable high quality and lasts. About 90% of my wardrobe comes from Fabletics.
**Fabletics Review**
Fabletics offers a wide range of high-quality activewear and athleisure that is both stylish and durable. Their inclusive approach, showcasing diverse body types on their website, fosters a healthy body image and makes shopping a positive experience. The monthly membership is worth it for the exclusive deals and new collections, with the flexibility to skip a month if needed. Overall, Fabletics stands out for its commitment to quality and inclusivity.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

