On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
PrAna
Roark
Noctex
Asics
Banana Republic
Everlane
Mate The Label
Isabella Oliver
La Vie En Rose
Venus
LA Relaxed
Jungmaven
Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shipping was slower than I expected but quality and fit were great
The things I ordered are fine, but I ordered things they had in my size so I could cancel more so than buying what I wanted because they frequently did not have the size I needed. The pants are regular length but soooooo long.
The tights and bra fit great and I've gotten a lot of compliments on them.
I forgot to skip the month so my card was charged and a VIP was added to my account. Took a couple months to find something I wanted and was available in my size.
I placed an order and it didn't ship for too many days; tried calling customer service, but no help. Plus... I'm done with this company.
Great quality clothing and selection! Prices are on point! Love my membership!
Site needs assortment of choices for wear. Not just athletics but lounging, casual athletic wear and more.
Hidden fee of $60 for a subscription no one wants.
Easy to pick great quality always on time Overall always had a good experience keep it up and give us more choices
The website takes forever to load. They always sell out of the sizes I like. And they don't have a good enough selection of workout shirts.
Anytime I get on there is always a variety of offers in my size! I enjoy knowing that there are plenty of options!
Very good product and very comfortable material and customer service very helpful and friendly
Such a millennial way to do business. Set a price and be done. Stop playing with pricing each time I go to the website. It's disrespectful.
I really would recommend fabletics scrubs to everyone because the quality is amazing, they are very comfortable and relaxing feels like you don't have on scrubs.
Fun styles and won't break the bank. Leggings and shorts are very comfortable.
I really like these leggings- they smooth you without being uncomfortable or limiting your movement.
Order 2 pair of shorts they are not to bad around waist but the length of the shorts and how big is horrible!
My wife loves everything she has tried so far. Great fit, high quality and fast delivery.
Fabletics runs amazing sales and their clothing line is the highest quality. Keep bringing us these amazing clothes.
I have been a Fabletics member since its inception and the clothes continue to impress. While shipping can occasionally take a bit longer than ideal it's consistently worth the wait. If you haven't tried Fabletics try them now!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members