Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
grey stargrey stargrey stargrey stargrey star

Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow La’Dallas I.
Unfollow La’Dallas I.
Share Review
Report Review

Cute store and nice ladies.
August 15, 2024

The store is small and cute like a boutique and although it's athletic wear it's next to my favorite cupcake store. Lol! But the ladies were nice very helpful and this trip I was able to see more plus size clothing vs when the location first opened. I wish there were Yitty products as well but either way I was satisfied with what I got.

Date of experience: August 5, 2024
Illinois
1 review
0 helpful votes
Follow Lorri L.
Unfollow Lorri L.
Share Review
Report Review

Love Fabletics!
August 15, 2024

Love the ordering process all the way to delivery! The company is efficient. The products are amazing and last a long time!

Date of experience: August 5, 2024
New Jersey
1 review
0 helpful votes
Follow Jamie X.
Unfollow Jamie X.
Share Review
Report Review

Didn't read the fine print and was signed up for months. They charge every month and at the end I caved and purchased $14.99 underwear bc I just wanted the subscription to stop. My son loves the shorts however I would rather pay for Lululemon and not have an ongoing subscription

Date of experience: August 5, 2024
Pennsylvania
1 review
0 helpful votes
Follow Lee Y.
Unfollow Lee Y.
Share Review
Report Review

Great quality and fit!
August 15, 2024

I was pleasantly surprised with how wellmade the clothes were that I bought. They fir perfect and feel really good too.

Date of experience: August 5, 2024
Connecticut
2 reviews
0 helpful votes
Follow Phillip G.
Unfollow Phillip G.
Share Review
Report Review

Didn't have energy or time to return
August 15, 2024

I found the shorts to loose. Not at waist but the way it hung. Not flattering Material felt too thin.

Date of experience: August 4, 2024
Tennessee
1 review
0 helpful votes
Follow Tracy H.
Unfollow Tracy H.
Share Review
Report Review

5 star
August 15, 2024

Great very nice scrubs and a great price. I hope to renew my membership as soon as possible.

Date of experience: August 4, 2024
Michigan
1 review
0 helpful votes
Follow Karie T.
Unfollow Karie T.
Share Review
Report Review

Great deals, quality materials
August 15, 2024
Updated review

Every purchase has been exactly what I was expecting or better. I love fabletics products.

Date of experience: August 4, 2024

Quality products
June 13, 2024
Previous review

I keep coming back for the quality and longevity of Fabletics products. I dislike how hard it has been to find full length pants recently, so I tend to snag a pair whenever a new full length style arrives. I'm definitely not disappointed with my latest arrival, pants fit great as always, the sports bra is ok, not great.
5'4,145lbs, 38C

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
Follow M. G.
Unfollow M. G.
Share Review
Report Review

Greatest customer experience
August 15, 2024
Updated review

I can't say this enough, Fabletics has the best customer service out there. I've been a customer for 10 years, I have tried other brands, but the customer experience keeps coming back.

Date of experience: August 4, 2024

Love Fabletics!
May 2, 2023
Previous review

Great customer service. Love the selection and quality.

Date of experience: May 2, 2023
Missouri
1 review
0 helpful votes
Follow Sandra O.
Unfollow Sandra O.
Share Review
Report Review

Return customer
August 14, 2024

It is excellent! They always have great finds. I was shopping for my Mom, she loved the joggers. I will be a customer for a long, long time.

Date of experience: August 4, 2024
Utah
1 review
0 helpful votes
Follow Kathryn I.
Unfollow Kathryn I.
Share Review
Report Review

Customer for the rest of my life
August 14, 2024

I love all their clothes! The leggings are my favorite… it shows on my order history 😁 I never had any issues so I never had to reach out to customer service for anything.

Date of experience: August 4, 2024
Florida
1 review
0 helpful votes
Follow Kerstin R.
Unfollow Kerstin R.
Share Review
Report Review

Great Deals!
August 14, 2024

Took advantage of another great deal with quality products. My only complaint thus far is I have been trying to get a specific pair of pants for my spouse and they have been out of stock since the end of June.

Date of experience: August 4, 2024
California
1 review
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Share Review
Report Review

The quality, fit and style of clothing has been great. It's actually pretty easy to skip the month if you don't want to be charged. What I really don't like is that if there is a sale, you can't get the sale price when using your member credit.

Date of experience: August 4, 2024
Delaware
1 review
0 helpful votes
Follow Kadi W.
Unfollow Kadi W.
Share Review
Report Review

Delivery was quick
August 14, 2024

The quality is Very nice, vibrant color, and fast delivery 😃

Date of experience: August 4, 2024
California
1 review
0 helpful votes
Follow Arlene Q.
Unfollow Arlene Q.
Share Review
Report Review

Dissatisfied
August 14, 2024

It's not as good as it used to be. Since a lot of your items are not bundled, using your credit on a single item becomes very expensive for the quality.

Date of experience: August 4, 2024
Missouri
1 review
0 helpful votes
Follow Lorinda N.
Unfollow Lorinda N.
Share Review
Report Review

Leggings
August 14, 2024

I love the product. I love how easy it is to return. And I love. That I have NOT had to return many items. They have fit accordingly

Date of experience: August 4, 2024
Michigan
1 review
0 helpful votes
Follow Cami G.
Unfollow Cami G.
Share Review
Report Review

Scrubs
August 14, 2024

They are comfortable and fit good. Will keep ordering scrubs from here.

Date of experience: August 4, 2024
Georgia
1 review
0 helpful votes
Follow Shelly M.
Unfollow Shelly M.
Share Review
Report Review

Never disappoints
August 14, 2024

I have been purchasing from Fabletics for a few years now and I never have an issue. If I due their customer service is amazing!

Date of experience: August 4, 2024
California
1 review
0 helpful votes
Follow Larry G.
Unfollow Larry G.
Share Review
Report Review

Quality Product - Bad Shipping
August 14, 2024

I love the products, but I consistently encounter an issue with FedEx calling me for my address whenever I order. If I miss their call, it delays one or two days before I can actually receive my package, because I have to wait for another call from FedEx so I can give them my address. My Fabletics order (on the website) has my address, so I have no idea what's happening. The Shipping Department needs to address this issue with their labeling process.

Date of experience: August 4, 2024
Minnesota
1 review
0 helpful votes
Follow Karen K.
Unfollow Karen K.
Share Review
Report Review

Love it
August 14, 2024

Love everything Fabletics! Everything is such high quality and they have great sales often.

Date of experience: August 4, 2024
Michigan
1 review
0 helpful votes
Follow Kevin B.
Unfollow Kevin B.
Share Review
Report Review

Shirts
August 14, 2024

Your shipping time is ridiculously slow and I hate that your products are made in China and you charge us the added tariffs. You also need more men's selection in the stores

Date of experience: August 4, 2024