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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Love the fit and feel
August 20, 2024

The sports bras are true to size and the high level support ones are what I stick with. Great for running and even doing jump rope.

Date of experience: August 10, 2024
Missouri
1 review
0 helpful votes
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Absolutely Love Fabletics!
August 20, 2024

I truly love Fabletic's and their wide variety of athletic wear they offer! The site is very easy to navigate and I love how they show suggestions under each item that match it instead of having to go search for the complete outfit!

Date of experience: August 10, 2024
Ohio
1 review
0 helpful votes
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Skipping credits
August 20, 2024

By the date of this email, it is apparent that I was on the fabletics site. I went on to skip my member credit. I got the screen that said I was successful, however, 6 days later I was charged and told there must've been an error. This is the 2 nd time this has happened.

Date of experience: August 10, 2024
Maine
1 review
0 helpful votes
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I only buy from Fabletics during sale events because, otherwise, I find the products to be a bit pricey. But sales are just common enough for me to buy stuff with the frequency I normally would. Very very very satisfied.

Date of experience: August 7, 2024
Bahamas
1 review
0 helpful votes
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Very satisfied
August 17, 2024

Love the colors and the fit. However, I would wish that the waist part of the fabletics tights would not role down so much that I am always having to pull it up.
Just wish there was a way to control that no matter what size or how much belly fat a person has. Just want my (spear tires) to stay covered with the perfect fit of the tights. 🤣🤣

Date of experience: August 7, 2024
Louisiana
2 reviews
0 helpful votes
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Maybe I'm spoiled…
August 17, 2024

… by 1-2 day delivery times from Amazon & others, but delivery seemed slow. Everything was correct, in good condition, just seemed to take a while. Other than that, all's well.

Date of experience: August 7, 2024
Texas
1 review
0 helpful votes
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Nice shorts but cheaply made
August 17, 2024

The shorts are nice, they had a hole in them the first time they were put on

Date of experience: August 7, 2024
Massachusetts
1 review
0 helpful votes
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Everything always fits well
August 17, 2024

I enjoy when I get my reminder email at the first of every month to purchase an outfit from Fabletics. I don't worry about fit or quality and find it to be a treat for myself that I look forward to

Date of experience: August 6, 2024
Texas
1 review
0 helpful votes
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My #1 Retailer
August 16, 2024

I love the Southlake Fabletics. The team is always so welcoming and I always make sure to wear my Fabletics gear from head to toe... free advertising... LOL.

My outfits fit perfectly and I constantly get positive comments at work and from family and friends.

Date of experience: August 6, 2024
New York
1 review
0 helpful votes
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NO MORE EMAILS, PLEASE!
August 16, 2024

Too many emails. I've asked for them to stop and I'm still getting them. Tried using unsubscribe and it tells me it can't find my account (which I canceled). So I guess you have to have an active account to stop getting emails.

Date of experience: August 6, 2024
Washington
1 review
0 helpful votes
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Unhappy
August 16, 2024

I was not happy with the monthly fee that Fabletics charged. It was poorly explained, and I was shocked when the fee appeared in my account. This should be disclosed better during checkout.

Date of experience: August 6, 2024
Tennessee
1 review
0 helpful votes
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Great material & modern style
August 16, 2024

The scrubs feel great, but sizing seemed large- will adjust next order. Active wear is cute & comfortable.

Date of experience: August 6, 2024
Florida
1 review
0 helpful votes
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Monthly membership
August 16, 2024

Monthly membership too expensive. You end up not saving anything because the monthly price is so high. I love the scrubs but too expensive

Date of experience: August 6, 2024
Texas
1 review
0 helpful votes
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Leggings!
August 16, 2024

I love my purchases from fabletics! They are always in my weekly rotation of gym clothes 💗💗

Date of experience: August 5, 2024
Kansas
1 review
0 helpful votes
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Never received my order
August 16, 2024

Shipping is terrible. Fabletics Customer Service took care of me and refunded the order and my credits but super disappointed in the shipping on my last two orders, this one being the worst.

Date of experience: August 5, 2024
New Mexico
1 review
0 helpful votes
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Don't join the club
August 15, 2024

There is no place on this site to cancel a subscription. You need to remember to skip one month at a time. Also the clothing is poorly sized and doesn't fit well at all. I have yet to "accidentally" purchase something I liked.

Date of experience: August 5, 2024
Tennessee
1 review
0 helpful votes
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Misleading
August 15, 2024

Got signed up for a monthly Membership charge, which I was not interested in. Pants seem to be good quality and would have bought more from this site. But, I will not be using this site anymore due to the under handed way in which they do business.

Date of experience: August 5, 2024
Maine
3 reviews
0 helpful votes
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Sized wrong
August 15, 2024

I have ordered and received a few sets of scrubs and just recently ordered another. The size on the tag of the pants said xl which is what I have been ordering and receiving, however it was smaller—possibly a large. The top was fine.

Date of experience: August 5, 2024
Arizona
1 review
0 helpful votes
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Love the products unfortunately customer service is awful
August 15, 2024
Updated review

Love the products unfortunately customer service is awful

Date of experience: August 5, 2024

Only reason I stay a member is nice merchandise at reasonable price but customer service is as bad as anything I've ever seen

Date of experience: June 4, 2022
Wisconsin
1 review
0 helpful votes
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The best customer service!
August 15, 2024

I have multiple colors of one item. Upon wearing one color for the first time, the dress ripped due to the area being poorly stitched. I compared it ro the others, and it was visibly different in how it was sewn. I wrote to customer service. They quickly helped me. Got a return label sent to me and a new one was sent out. This was easy and very much appreciated!

Date of experience: August 5, 2024