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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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Not satisfied
September 12, 2024

Ordered a couple different styles. One style was great, the other didn't fit. I returned the pair that didnt fit and wanted to order the same size different color that did fit. It is no longer available.

Date of experience: September 1, 2024
Connecticut
1 review
0 helpful votes
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Great quality
September 12, 2024

Love all of their products! Have been using them for years

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Weird leg
September 12, 2024

I do not like how the calve part on the pants is so pronounced, the fabric bunches up alot. The powerhold collection WAS my favorite.

Date of experience: September 1, 2024
Pennsylvania
1 review
0 helpful votes
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Equality Products
September 12, 2024

Love the quality products. They could improve on color choice for men's products. They run sales from time-to-time but only offer certain sizes and colors that are avaialable.

Date of experience: September 1, 2024
Maryland
1 review
0 helpful votes
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Biz model sucks
September 12, 2024

Not for the casual athletic clothing wearer. Save your money.

Date of experience: September 1, 2024
Washington
1 review
0 helpful votes
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Good quality and great customer service
September 12, 2024

My return went smoothly and the new size I ordered was shipped immediately

Date of experience: September 1, 2024
Florida
1 review
0 helpful votes
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Fashionable and Inclusive
September 12, 2024

I have been a long time member of Fabletics, I think they have such good quality clothes. And for the price, it's much more reasonable than other similar brands. They are also much more inclusive than other brands with a wide range of sizes and styles, that I truly appreciate in a brand.

Date of experience: September 1, 2024
Massachusetts
1 review
0 helpful votes
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Mobile website is terrible (android)
September 12, 2024

Like the products, but the mobile website experience is terrible. Site "freezes" regularly requiring you to go back and lose your place. Products are also discontinued so quickly that it's often hard to find things I want in my size.

Date of experience: September 1, 2024
Pennsylvania
1 review
0 helpful votes
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5 stars!
September 12, 2024
Updated review

I've been a Fabletics member now for YEARS. I absolutely love the clothing especially the leggings. In my opinion, the power hold leggings are the BEST leggings on the market 🙌🏼

Date of experience: September 1, 2024

Fabletics is the best
June 15, 2024
Previous review

I've been a VIP member for years. Fabletics is by far the best leggings I've ever worn! I've tried all the most popular leggings you can think of, and Fabletics is by far the best! Not to mention, they have the cutest tops as well.

Date of experience: June 5, 2024
Arizona
1 review
0 helpful votes
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Waited a week after I ordered and it still wasn't sent out so I canceled my order never again

Date of experience: September 1, 2024
Oregon
1 review
0 helpful votes
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I don't like the terms of membership
September 12, 2024

If you don't use your credits fast enough they expire. Then you pay $59.95 for a credit and something will go on sale for like $23.98, so you either lose money from the credit or pay out of pocket. Also there are some favorites that I wish they would stock. It really is a shopping pain and ends up costing way too much. I just want to use up my credits and get out.

Date of experience: September 1, 2024
Arizona
1 review
0 helpful votes
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Quality
September 11, 2024

Very easy to maintain and looks great for a long time

Date of experience: September 1, 2024
Arizona
1 review
0 helpful votes
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Wrong pricing
September 11, 2024

I ordered quite a few items and upon adding items to my shopping cart the prices would be one price but then would change when I added additional items. Shorts were supposed to be $10 but only one pair stated that price and the others went to 13.99. Same with pants. Frustrating

Date of experience: September 1, 2024
Mexico
1 review
0 helpful votes
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It ain't that good
September 11, 2024

The style are good but the quality of the clothes are not good. I bought scrubs and they are hot for the sumer.

Date of experience: September 1, 2024
Utah
1 review
0 helpful votes
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Fantastic!
August 29, 2024

The leggings are great quality and I love that they aren't see through! The website is easy to navigate and find what you are looking for.

Date of experience: August 19, 2024
Washington
2 reviews
0 helpful votes
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A returning customer
August 25, 2024

I had a membership for years, cancelled it after not purchasing for several months and the. Renewed after my family grew and my bonus daughters loved their brand. I am still not a fan of some of the changes in the quality but the sweats are the best

Date of experience: August 15, 2024
Maine
2 reviews
1 helpful vote
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Unraveling
August 25, 2024

My clothes strings on more than one product unraveled

Date of experience: August 15, 2024
Brazil
1 review
0 helpful votes
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Great help
August 23, 2024

It was very thoughtful, understanding and considerate. I appreciated the humanization of the service.

Date of experience: August 13, 2024
California
2 reviews
0 helpful votes
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Terrible
August 21, 2024

Unable to reach anyone at customer service. Membership a scam!

Date of experience: August 11, 2024
California
1 review
1 helpful vote
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I am extremely disappointed with this website. There is no cancel button available, which makes it impossible to cancel my subscription directly. Instead, I have to log in every month within the first five days to manually stop the payment from being charged. This is incredibly inconvenient and feels like a deliberate attempt to make cancellation difficult. It's frustrating and unfair to force users into this tedious process. I wouldn't recommend this service to anyone until they make it easier to manage or cancel subscriptions.

Date of experience: August 10, 2024