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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Awful
September 12, 2024

The worst website I have ever seen for returns. Difficult to get a refund done. Waiting time on a call is disrespectful to the customer. I never received the email they said they would send for my return and I still don't understand what the refund issue is. I feel scammed.

Date of experience: September 1, 2024
Wisconsin
1 review
0 helpful votes
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Terrible
September 12, 2024

Terrible customer service. Will never shop or recommend Fabletics again.

Date of experience: September 1, 2024
Florida
1 review
0 helpful votes
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Awesome experience
September 12, 2024

Great fit, fabric and colors. On time, seamless experience. Great job Fabletics!

Date of experience: September 1, 2024
Maryland
1 review
0 helpful votes
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Not happy with the quality
September 12, 2024

I dont like the quality of my last order. It was cut small

Date of experience: September 1, 2024
Texas
1 review
0 helpful votes
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Too complicated
September 12, 2024

The clothes are great but I didn't use them all the time so paying for something I would lose and can't use is crazy

Date of experience: September 1, 2024
Minnesota
1 review
0 helpful votes
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Great experience
September 12, 2024

Quality clothes,Timeliness and price.
Many ages and genders of my family are pleased with the clothing and this company.

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Order
September 12, 2024

Received order earlier than expected. Pants that I ordered are top notch and will purchase more clothing.

Date of experience: September 1, 2024
Pennsylvania
1 review
0 helpful votes
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Quality and Care
September 12, 2024

Great team and great product. No complaints. Will continue to buy from them.

Date of experience: September 1, 2024
Nevada
1 review
0 helpful votes
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Very happy with everything
September 12, 2024

Very well experience very easy to order and great clothes

Date of experience: September 1, 2024
Oregon
1 review
0 helpful votes
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I LOVE my leggings but sadly I had to return some items and have yet to receive my refund. The chat won't seem to connect and I haven't had time to call. I got the email saying they got the items but we are at 2 weeks with no refund.

Date of experience: September 1, 2024
California
2 reviews
0 helpful votes
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Fake promos and no stock
September 12, 2024

I got sick of receiving notification after notification of promos that only apply to new members. If you do find a deal, the stock is so limited. I got a few things that I wear around the house, but overall I was frustrated with the fake deals and low stock. Moving on.

Date of experience: September 1, 2024
New York
1 review
0 helpful votes
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Predatory behavior
September 12, 2024

The membership is incredibly deceiving. They make it very difficult to "skip" a month of your subscription.

Date of experience: September 1, 2024
Georgia
1 review
0 helpful votes
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Size Matters!
September 12, 2024

I get member credits each month. I would buy every single pair of the One pant in each color BUT they NEVER have my size in anything but Khaki. At least give an option to "alert" customer when size is in stock. But I do love the pants 🤣

Date of experience: September 1, 2024
Colorado
1 review
0 helpful votes
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Happy
September 12, 2024

I was having back surgery and needed something super comfy.this was the answer.

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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I'm very satisfied with the shirts and hat I ordered but they took over 3 weeks to get here which was very disappointinf

Date of experience: September 1, 2024
Florida
1 review
0 helpful votes
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Oldie but goodies
September 12, 2024

Love the internal pocket and outside pocket options. The fabric is soft and comfortable. I did have some quality control issues with the correct size ordered but the incorrect size being shipped and delivered. Not to mention that I selected to skip a few months, however, I was still charged the VIP membership. The fact that I still have bundles I purchased in Fablectics infancy is a testament to the quality of their products.

Date of experience: September 1, 2024
Wisconsin
2 reviews
0 helpful votes
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I Love your products.
September 12, 2024

I Love the socks and the underwear. The shorts are great.

Date of experience: September 1, 2024
Missouri
1 review
0 helpful votes
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Membership
September 12, 2024

I was very happy with my order but was unaware of the membership fee every month. I'm like a lot of Americans now living pay check to pay check and can not afford the $69 dollars a month. I'm sorry but this is something I just can not afford.

Date of experience: September 1, 2024
New Jersey
1 review
0 helpful votes
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Good styles, great colour selection
September 12, 2024

I love the different sports bra styles; they are very stylish. The colour selection is a bonus.
Here is what frustrates me - the same size in a different style isn't accurate. I ordered 3 spots bras in medium in different styles and fabrics. Two out of the three do not fit, I mean not even a little bit. I've had the same issue with the leggings. It's VERY annoying.

Date of experience: September 1, 2024
Illinois
1 review
0 helpful votes
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Hard to navigate
September 12, 2024

I want to look at women's clothes. I constantly get circled back to men's and I have to go through the whole filter process again. I want to cancel but have to call some number that never answers

Date of experience: September 1, 2024