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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
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I have noticed
September 12, 2024

I and many of my family and friends have noticed a decline in quality. I personally am disappointed in the screen print / iron on of the t shirts pants and jerseys. I currently limit my purchases and look elsewhere when looking for top/better quality.

Date of experience: September 1, 2024
New York
1 review
0 helpful votes
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Refuse to cancel
September 12, 2024

I do like the clothes but they refuse to cancel my subscription. I've tried three different times and each time they say it's canceled then they continue to charge me. So as a whole the company is terrible.

Date of experience: September 1, 2024
Georgia
1 review
0 helpful votes
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Great clothes, not great price
September 12, 2024

I only signed up for a sale. The regular price for the clothes is not worth it, but I really like the shorts I purchased. I would buy more for the sale price but it's not worth having to remember to skip a month until another sale. Also, the vip membership price isn't worth the credit to one item because the men's clothes aren't as expensive as the membership price for the credit. Not a good deal.

Date of experience: September 1, 2024
California
2 reviews
0 helpful votes
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Great service
September 12, 2024

I enjoy shopping here because of the Friendly, helpful staff. Reasonable prices!

Date of experience: September 1, 2024
Massachusetts
1 review
0 helpful votes
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Scam
September 12, 2024

After I made my purchase I was told that they were going to charge me a monthly fee of $69 for nothing. I never agreed to this. I asked them to cancel this charge and my subscription immediately.

Date of experience: September 1, 2024
Illinois
1 review
0 helpful votes
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Mostly good products
September 12, 2024

Great designs and colors. I enjoyed the beginning offer. The products were of good quality, and I liked the shorts with the spandex included. In my opinion, the value of the deal goes down each month. I don't see the value of the 59.99 each month for one new pair of shorts. Again, love the product, but being forced to pay almost $60 a month after such an inviting intro wasn't sustainable for me.

Date of experience: September 1, 2024
Michigan
1 review
0 helpful votes
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Crap
September 12, 2024

It took over a month for my order to be delivered to California. I don't live in California. The tracking said it was delivered to my home address. It was delivered back to a port or something in CA.

I'm reaching out to customer service.

Date of experience: September 1, 2024
Illinois
1 review
0 helpful votes
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Delivery
September 12, 2024

It takes a while for items to arrive and for returns to process

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Great prices and even greater quality!
September 12, 2024

Fabletics is top notch! I always recommend to my friends and family! Makes great presents.

Date of experience: September 1, 2024
North Carolina
1 review
0 helpful votes
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Charged
September 12, 2024

I didn't read the fine print where it said that I was going to be charged for a month

Date of experience: September 1, 2024
New York
1 review
0 helpful votes
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Bad experience
September 12, 2024

Fabletics charged to me $59.99 for a membership I claimed and they said to me will send a check after 4 to 6 weeks

Date of experience: September 1, 2024
Washington
1 review
0 helpful votes
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The search experience was extremely frustrating! Using search filters, brought up items that were not actually available. When I finally found what I was looking for, the items were not actually available.

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Great quality and value for money
September 12, 2024

Fabletics offers timeless pieces and great quality.

Date of experience: September 1, 2024
District of Columbia
1 review
0 helpful votes
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Fab
September 12, 2024

The sales are the best! Great quality
And styles
Expensive
I always wait for sales

Date of experience: September 1, 2024
New Jersey
1 review
0 helpful votes
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My Favorite athletic brand
September 12, 2024

Great design and fantastic materials. I enjoy wearing Fabletics at the gym, home, and in town. Practically anywhere.

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Just prices are not up there with quality says girlfriend, you can get a lululemon product top quality with the membership and price you pay, rather not pay the membership and just buy if you really like something or just explore different brands without you having to check in every month, feels predatory for women.

Date of experience: September 1, 2024
Colorado
1 review
0 helpful votes
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Terrible
September 12, 2024

Cancelling a membership via phone had a queue of 2hrs40min, and it took too long for an agent to message

Date of experience: September 1, 2024
Tennessee
1 review
0 helpful votes
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Not as comfortable as I thought
September 12, 2024

Shirt is tight & has no give at all. Pants are comfortable but all the material is to thick. I won't buy another pair of scrubs

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Excellent
September 12, 2024

I love the product. Always exceeding my expectations. Perfect fit, style and length.

Date of experience: September 1, 2024
Michigan
1 review
0 helpful votes
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My shorts ripped
September 12, 2024

I primarily use my shorts for gym and basketball. I've only owned the shorts for a couple weeks and they already ripped. I've owned shorts for years before the showed damage. I'm just grateful that I didn't pay full price for these

Date of experience: September 1, 2024