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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Pennsylvania
2 reviews
1 helpful vote
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Fav leggings ever!
September 12, 2024

I don't have luck with the bras fitting me well because of my proportions but the leggings are my fav of all time. The fit is great, the quality is awesome, and they are easy to care for. I'm still wearing an original pair of Powerholds from 2018 and they look brand new.

Date of experience: September 2, 2024
Illinois
1 review
0 helpful votes
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Pretty good!
September 12, 2024

Overall pretty good! I do think finding the fit and style might be made easier if it was this is the shorts/short/whatever and then you are given the options for length, color, etc. it seems like the shorts especially are listed as every length and every color as a separate listing, which makes inventory look high but makes the search list unnecessarily long.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Fatal
September 12, 2024

No me llegó mi pedido completo. A parte que se demoró mucho más de lo que debía demorar. Y para resolver, el call center demoran siglos para contestar y no te resuelven de inmediato. Me arrepentí de meter mi plata ahí.

Date of experience: September 2, 2024
Maine
1 review
0 helpful votes
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Then only leggings I've worn for years, the best compression and no see thru. But dam, I hate having to skip a month or be charged! It's frustrating

Date of experience: September 2, 2024
Michigan
2 reviews
0 helpful votes
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Fix your website
September 12, 2024

I'd like to be able to search "In stock" only items. Seems every sale you have shows lots of items available when in fact they are SOLD OUT!
An added filter is all it takes, please consider adding this as a filter
IN STOCK ITEMS
Other than that I love Fabletics deals and membership. Quality is great

thanks for asking

Date of experience: September 2, 2024
Delaware
1 review
0 helpful votes
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Gimmicky
September 12, 2024

This site is designed to blatantly pressure you into more and more and more. The entry offer is so enticing you start to look and add a few things to your cart. Then before you can checkout you have to skip the digital checkout line offers, which is annoying. Then there is the subscription service, which even if you "skip" like it says you can, it still charges you for the first month. Then you get so annoyed you just cancel the whole thing. But not before you have to spend your credit, lest you lose out on your auto $65 so you select and item that's meant to be free, but wait, now you have paid $75 once taxes and fees have been applied. Finally the item arrives and it's the lowest quality garbage you can imagine, that's not comfortable and looks as cheap as it feels. The whole thing is designed to charge you $200 before you realize what is going on and then you'll never look again.

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Not Helpful & Disappointed
September 12, 2024

There was not enough help in the store and I could not distinguish between staff and customers because the staff had no visible Fabletics ID. Also, I needed assistance updating my profile, since I was using their website on my phone and not the app, they advised they couldn't help because they only knew how to use the app. They asked several others in the store, but no one could answer my question. Not helpful and disappointed.

Date of experience: September 2, 2024
New York
1 review
0 helpful votes
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Misleading
September 12, 2024

The clothes are great but prices are misleading. I ordered $10 shorts and only one pair was.

Date of experience: September 2, 2024
Massachusetts
1 review
0 helpful votes
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Disappointed
September 12, 2024

I love the scrubs - but customer service is an (obviously outsourced) nightmare.

Date of experience: September 2, 2024
Puerto Rico
1 review
0 helpful votes
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Great athletic gear and quality
September 12, 2024

I love the gear from Fabletics. The fit is great, and quality is on par with other similarly priced brands.

Date of experience: September 2, 2024
Georgia
1 review
0 helpful votes
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Very Dissatisfied
September 12, 2024

The products are very good. The Fabletics business model however is very confusing and disieving. Way to many texts announcing sale items that are beyond cheap, then when using your prepaid credits the product pricing feels that like its retail +. Cancelled my memvership and still am recieving sale texts. Can't get them cancelled..

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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A little to young for me
September 12, 2024

I loved fabletics a when I was younger. I'm a mom of two now and decided to go back recently to get my fitness wardrobe revamped. I think I'm just out of your market now. A lot of the clothes did not look good on my 40 year old body. I think I'll let the 30 year olds keep rocking the Fab and I'll stick to my full tops and mid waist pants. Keep being fab and I'm going to reside to being 40

Date of experience: September 2, 2024
Michigan
1 review
0 helpful votes
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Sweatshirt
September 12, 2024

Great over all experience with the items I purchased

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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I love the pants I got but the were WAY too big! I arranged to exchange for a size smaller, took them to Ulta and the cashier said because I didn't have the tags, I couldn't return them. So I'm stuck with pants that go up past my boobs.

Date of experience: September 2, 2024
Ohio
1 review
0 helpful votes
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Workout
September 12, 2024

Love everything I have from fabletics, it works great from whatever I'm doing from working out, to vacationing, to dressing it up or whatever in between

Date of experience: September 2, 2024
New York
2 reviews
0 helpful votes
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Leggings
September 12, 2024

I bought a few black leggings and 2 of them, the stitch was pulling out every time I washed them. I would walk around with the stitch coming out

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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Subscription
September 12, 2024

Fabletics signs you up for a subscription, which I missed, and then makes it impossible to unsubscribe.

Date of experience: September 2, 2024
Rhode Island
1 review
0 helpful votes
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Great product
September 12, 2024

As always, Fabletics provides great products. The fit is always true to size. Styles and colors are also perfect.

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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Shorts
September 12, 2024

The experience was good, the bad thing is in order to buy the shorts you need to subscribe to their monthly plan at $59.99, that should have disclosed prior to paint for the purchase.

Date of experience: September 2, 2024
New York
1 review
0 helpful votes
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Not so great
September 12, 2024

Product is fine customer service not so much. Had to make numerous calls to get anything done

Date of experience: September 2, 2024