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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Still cost way too much
September 12, 2024
Updated review

These were on sale yet still cost way too much money. They are not that much better than others.

Date of experience: September 2, 2024

Good quality, overly expensive and slow to arrive
August 24, 2024
Previous review

The items are of good quality but I think they are way overpriced! The expense on them is unreal. It takes forever to process and even longer for them to ship and arrive.

Date of experience: August 14, 2024
New Hampshire
1 review
0 helpful votes
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Never received product
September 12, 2024

I placed an order. It was shipped to the wrong address (my fault. I didn't notice the shipping address). It was never delivered and was returned to fabletics by usps. This was 2 months ago. They took a month to process it, then sent me an email saying I'd be refunded. I was never refunded or even credited to my account. I'm done

Date of experience: September 2, 2024
Maryland
1 review
0 helpful votes
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Favorite
September 12, 2024

Dabletics is one of my favorite and so far one of the best scrubs ever. Been a nurse for 28 years and so far this is the most comfortable scrubs ever!

Date of experience: September 2, 2024
Oklahoma
1 review
0 helpful votes
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My wife is happy lol!
September 12, 2024

I subscribed to fabletics because as a Healthcare professional most of my clothes are scrubs or scrub related. While they are very comfy they are not very fashionable. Fabletics has added a much needed boost to my wardrobe and my wife loves it!

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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School clothes
September 12, 2024

I am very satisfied with the product and in store shopping.
However, I think the website needs immediate attention. It is very very slow and I have often left my shopping because of that.

Date of experience: September 2, 2024
Virginia
1 review
0 helpful votes
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Horrible scrubs!
September 12, 2024

The scrubs are a completely different color then what is pictured! The material is very thick and not stretchy! Just overall not the product in the picture

Date of experience: September 2, 2024
Illinois
2 reviews
0 helpful votes
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Exceptional quality
September 12, 2024

I am pleased with my purchase and can always count on Fabletics offering quality products and services.

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Size of scribe and cost of membership
September 12, 2024

The scrubs run super small.and I think it's a bit of a rip off that you pay a $60 membership but you can then only spend so much of that online. I was only able to get one set of scrubs $20 yet I paid my membership.

Date of experience: September 2, 2024
Minnesota
1 review
0 helpful votes
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Love these leggings
September 12, 2024

They are perfect in every way. Comfortable and soft. Perfect for everyday. Flares don't become short after washing. Love love love!

Date of experience: September 2, 2024
Georgia
1 review
0 helpful votes
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Value
September 12, 2024

As a new customer to fabletics you get the VIP discount. First pair of scrubs $19, great deal. However after that the scrubs are expensive. The quality of the scrubs are not worth the regular price after the VIP promotion

Date of experience: September 2, 2024
Nevada
1 review
0 helpful votes
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Love these scrubs!
September 12, 2024

These scrubs are good quality and comfortable. Too boot the I love the monthly membership program it's a great value.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Nobody Does it's Better
September 12, 2024

From hopping experience to the clothes, customer service to quality, price to amazing styles and choices, there is nobody better than Fabletics. Workout clothes, every day wear, jackets, accessories, shoes, pajamas, all of it, I live in Fabletics!

Date of experience: September 1, 2024
Texas
1 review
0 helpful votes
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Love love and love!
September 12, 2024

Shipment on time, excellent product! I love the feeling of the leggings.
Thank you 🙏

Date of experience: September 1, 2024
Pennsylvania
2 reviews
0 helpful votes
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No value
September 12, 2024

This is a ridiculous question, no way is the quality worth a subscription

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Sizes are tight as well. Pants band is all ripped off.

Date of experience: September 1, 2024
Texas
4 reviews
1 helpful vote
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Great fabric. Sizes are not accurate
September 12, 2024

Even after several orders, getting a correct size in their product is a challenge. Also tired of the games to cancel membership. I do not recommend them.

Date of experience: September 1, 2024
Utah
2 reviews
0 helpful votes
Follow Nikki E.
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Fabletics has great products but they are very scheming in how they slide the membership in when your checking out. If you're not careful and fully reading everything then you are signed up for a membership of around $60 a month until you call to cancel. Took a few months to notice it was automatically coming out. They would not work on returning any membership at all so then you have to use it and cancel and it is so not even worth the hype of ordering from them.

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Can't use my expired credits
September 12, 2024

I had a bunch of expired credits that I can't use. This is unfair as I paid for them. Will you grant me those credits to purchase merchandise?

Date of experience: September 1, 2024
Texas
2 reviews
0 helpful votes
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Products great
September 12, 2024

Little disappointed. Wanted to stock up on shorts for $10 but some started ringing up $14 or more. Than was told you only get one pair at $10. Felt kind of bait ans switch.

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Improvements can be made
September 12, 2024

A couple things with the website is it leaves your filters in. If you delete filters it will always put them back no matter what.

Lots of items sold out.

Date of experience: September 1, 2024