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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Love Fabletics!
September 12, 2024

I love the exercise and everyday casual clothing Fabletics carries. I have tried many different companies in comparison, but none come close to Fabletics. Their products have great quality, lasting for years. Fabletics have a wide variety of styles, colors, and sizes for any type of exercise style. The perks are good, too, enabling customers to build points & credit toward future orders. I highly recommend Fabletics and couldn't be more pleased with the service they offer.

Date of experience: September 2, 2024
New York
1 review
0 helpful votes
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Great products!
September 12, 2024

All of my leggings have been amazing! Love the power hold products

Date of experience: September 2, 2024
California
2 reviews
0 helpful votes
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Great experience but inconsistent sizing
September 12, 2024
Updated review

Love Fabletics, I've streamlined my yoga practice with a new wardrobe. Love the matching bras …. I do find I need to size up for comfort.

Date of experience: September 2, 2024

Love Fabletics
July 11, 2024
Previous review

Great styles and lots of sales. I had to explore sizes not used to. I think they run small. I sized up on the pants. Then I had to size down for a jacket. Love the availability of bras …. Lots of styles and colors….

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Scrubs
September 12, 2024

Scrubs are amazing and affordable. Runs a little smaller, may need to size up if you are voluptuous.

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Review for instire
September 12, 2024

Limited availability of items in store makes it hard to use credits given that different items fit different, so its easier to buy when one can try items to make sure they fit well; or even buy something as a gift to someone

Date of experience: September 2, 2024
Washington
1 review
0 helpful votes
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Inventory low
September 12, 2024

Disappointed in low inventory and could never find size or color of many items I wanted

Date of experience: September 2, 2024
Minnesota
1 review
0 helpful votes
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The material and products used to be better
September 12, 2024
Updated review

The quality…the imagination…the colors…used to be so incredible. Now many of the fabrics are easy to snag for leggings or they are like a cheap, glossy swimsuit material.

You used to be competitive with Athleta for creativity and fun for running leggings or even sexy leggings.

What I find offensive? Everyone caters to large women these days but when you have cancer like my mom did, a brain tumor like myself, your clothes often times HANG ON US.

XXS is now the typical thing that America does. "Vanity sized it."
It used to be pretty accurate. Now? I have to take my leggings in from you guys to my tailor. Ridiculous and expensive!

At least with Athleta? They come with a freebie tailor. Might not be quick but it will ACTUALLY FIT.

I love wearing trendy things. I have been an athlete my entire life and relearned to walk twice after two of my brain surgeries. Your leggings that were XXS…? Helped me and so many other combat blood clots.

Your leggings were also great for not setting clots whilst traveling to Europe. I go there for Christmas and to ski and I bring 5-7 pairs and hand wash them to save on space.

Since I only ever take one carryon that says a lot about your product. This is even for skiing for 2 weeks and I use the leggings to battle blood clots with my favorite sport overseas too!

You guys just need to tweak your game and not cheap it out. Girls who love fashion? Will PAY for it.

Date of experience: September 2, 2024

Ordering online needs a facelift. Big time.
May 1, 2023
Previous review

Ordering online and trying to get the pieces you are interested in is way harder then it needs to be. Also, somewhat fake merchandising to seem bigger than what it really is. Example: Just place all power holds in one place vs by just ONE color to add more pages and seem like such a big deal. Your not. Why? Because you are trying to hard to BE. Customers like myself who have the means get annoyed and go back to athleta and lulu. Keep it simple silly. It keeps gals like me coming back. Also? I think it's RUDE/SIZE racist I cannot get stuff that fits me in XXS on LIZZO's side of stuff created. I have a brain tumor. No I do not have an eating disorder. Some people actually are thin. Remember that when you only go to size "SMALL" in her line. What message are you trying to relay here have you ever thought about that? It goes BOTH WAYS.

Lastly?

In details of fabric? Being an ex figure skater we never ever EVER used any type of fabric backed with white backing. Elastic wear that is dark on the worn side and white on the inside, washed a few times (properly of course on warm/gentle no dryer) the moment you bend over it literally looks like you sat in snow or paint. Tell your customers if the fabric INSIDE IS WHITE! Since anyone who knows anything? Knows it's cheap, and it isn't worth the measly credit let alone the $49-69 range. Drives me NUTS!

Date of experience: May 1, 2023

Ordering online needs a facelift. Big time.
May 1, 2023
Previous review

Ordering online and trying to get the pieces you are interested in is way harder then it needs to be. Also, somewhat fake merchandising to seem bigger than what it really is. Example: Just place all power holds in one place vs by just ONE color to add more pages and seem like such a big deal. Your not. Why? Because you are trying to hard to BE. Customers like myself who have the means get annoyed and go back to athleta and lulu. Keep it simple silly. It keeps gals like me coming back. Also? I think it's RUDE/SIZE racist I cannot get stuff that fits me in XXS on LIZZO's side of stuff created. I have a brain tumor. No I do not have an eating disorder. Some people actually are thin. Remember that when you only go to size "SMALL" in her line. What message are you trying to relay here have you ever thought about that? It goes BOTH WAYS.

Lastly?

In details of fabric? Being an ex figure skater we never ever EVER used any type of fabric backed with white backing. Elastic wear that is dark on the worn side and white on the inside, washed a few times (properly of course on warm/gentle no dryer) the moment you bend over it literally looks like you sat in snow or paint. Tell your customers if the fabric INSIDE IS WHITE! Since anyone who knows anything? Knows it's cheap, and it isn't worth the measly credit let alone the $49-69 range. Drives me NUTS!

Date of experience: May 1, 2023
New Hampshire
1 review
0 helpful votes
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Work pants
September 12, 2024

Website is easy to navigate. I'm hoping the pants are comfortable as they look.

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Great stuff
September 12, 2024

Everything I ordered was in stock and delivered with care. It's always wrapped beautifully.

Date of experience: September 2, 2024
Kansas
1 review
0 helpful votes
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Love styles for him and her
September 12, 2024

My husband and both order workout clothes and love everything we have gotten. Well made and great options!

Date of experience: September 2, 2024
Washington
1 review
0 helpful votes
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Decent product. VIP program is a pain.
September 12, 2024

Products hold up well. Sometimes they're more fashion than function. The VIP program sucks. It's great to get a discount but having to "skip" within a small window, or having a credit you paid $60 for but you can't exchange it for an equal dollar amount of product sucks. I gave you $60 and the only things I can exchange them for are $25. The points you earn on purchases and reviews are equally lame. Thousands of points and you can redeem them for $10 off. Just buy what you need/want and don't bother with the VIP program. It's not VIP at all.

Date of experience: September 2, 2024
North Carolina
2 reviews
0 helpful votes
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Great designs, but limited selections
September 12, 2024

Size availability options are very limited when wanting to purchase bundled items on a member credit. Like my other friends who also subscribe we all wish there was more incentive to continue the monthly subscription when brands like Shein are importing no show no seam undergarments and cute exercise wear for a fraction of the cost. If it was not for Fabletics Power Hold line, I would not maintain my account with them.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Great company, good quality products!
September 12, 2024

I absolutely love Fabletics. I've been a member for years, and my whole wardrobe consists of Fabletics clothing, they come in many styles and offer clothing made of quality materials. They offer free shipping after you soend so much, they have sales which are amazing. Shipping is quick and every order I've had has been accurate and when do a return they were also very accurate. I even broke my back and had a huge back surgery where they cut through my Fabletics coat, and the company gave me a credit to get a new coat which was by far a sweet thing of the company to do. I 10/10 recommend their products and membership. Thank you Fabletics!

Date of experience: September 2, 2024
New York
1 review
0 helpful votes
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Great products
September 12, 2024

The customer service is very good, I get regular updates on my orders

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Tags
September 12, 2024

I LOVE Fabletics! I wear at least two articles of it every single day! I cannot get enough. I would love to express my dislike for the 10 foot long tags. I would love a sewn in or printed label. I wear different sizes at different times and like to know what size I need to choose. I love the material you use. It's light and never pulls of bunches on me. It fits my body type perfectly. I exercise pretty much 7 days a week and wear your active wear and wear your golf styles to my office job weekly. Thanks so much!

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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I have purchased the define midrise capri legging for years and it seems they no longer make them which is very disappointing

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Got my order of shorts and they were delivered and very nice. But they took out $59.89 out of my bank a second time and never got anything. Tried calling many times without success.

Date of experience: September 2, 2024
Ohio
1 review
0 helpful votes
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Disappointed
September 12, 2024

The help was pleasant until it wasn't. We purchased 2 pairs of pants to be sent to our son from the Pinecrest Store in Beechwood, Ohio. The package was not delivered and NO communication was ever received. We then went back and reordered the items to be sent to our home and once again not received with NO communication. When I went in to see what could be done, they were busy visiting and handed me a number to call. Of course, I waited for a call back for 90 minutes.
I was told I needed to wait 2 more days before I could get credit back on the lost pants. We proceeded to drive to the Westside of Cleveland to get a credit and purchase more pairs of pants. We then had to take them to a tailor to have them shortened as you do not carry his length in the store. This whole process has now taken 7 -8 weeks.

The only reason you receivced the grade I gave you is because your staff was extremely pleasant and helpful with this matter at your Crocker Park Westside location. I will not purchase anything from your Pinecrest store again. You seriously need to work on communication and your shipping process.

Hats off again to the staff at your Cleveland Crocker Park Westside location.

Date of experience: September 2, 2024
Iowa
1 review
0 helpful votes
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Men's
September 12, 2024

There is no way to filter by men's product - and make it primary on my page. Can I set it to see men's first? It's hard to dig through all the women's items to find the men's.

Date of experience: September 2, 2024
Virginia
1 review
0 helpful votes
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Perfect!
September 12, 2024

This was my first order and I loved everything that I bought! It took a little longer to arrive than I thought it would.

Date of experience: September 2, 2024